Touch Screen Alignment: Difference between revisions

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Occasionally (most often due to a windows update), the POS touch screen will go out of alignment, and will require re-calibration for the touch feature to function. Follow these steps to re-calibrate your device.  
Occasionally (most often due to a windows update), the POS touch screen will go out of alignment, and will require re-calibration for the touch feature to function. Follow these steps to re-calibrate your device.  


# '''Locate the ELO Touch Screen Icon'''
1 '''Locate the ELO Touch Screen Icon'''
Icon will be located in the bottom right of the Windows System tray.  
Icon will be located in the bottom right of the Windows System tray.  


[[File:Calibrate1.JPG|700px|ELO Icon]]
[[File:Calibrate1.JPG|700px|ELO Icon]]


# '''Right Click Icon and Select 'Align' Option'''
2 '''Right Click Icon and Select 'Align' Option'''
This will begin an alignment test.
This will begin an alignment test.


[[File:Calibrate2.JPG|700px|Icon Options]]
[[File:Calibrate2.JPG|700px|Icon Options]]


# '''Touch the on-screen Targets'''
3 '''Touch the on-screen Targets'''
Three targets will appear in different corners of the screen. Touch them firmly with your finger. The green bar is a timer, and will cancel the alignment test if it fills up before the target is touched.
The Screen will turn blue.
Three targets will appear in different corners of the screen.  
Touch them firmly with your finger.  
The green bar is a timer, and will cancel the alignment test if it fills up before the target is touched.


[[File:Calibrate3.JPG|700px|Example of alignment test]]
[[File:Calibrate3.JPG|700px|Example of alignment test]]


# '''Touch the Green Checkmark'''
4 '''Touch the Green Checkmark'''
This will end the alignment test. Your POS touch screen should function normally after that.
This will end the alignment test.  
Your POS touch screen should function normally after that.


[[File:Calibrate4.JPG|700px|Alignment test finished]]
[[File:Calibrate4.JPG|700px|Alignment test finished]]

Revision as of 15:38, 15 May 2018

Occasionally (most often due to a windows update), the POS touch screen will go out of alignment, and will require re-calibration for the touch feature to function. Follow these steps to re-calibrate your device.

1 Locate the ELO Touch Screen Icon Icon will be located in the bottom right of the Windows System tray.

ELO Icon

2 Right Click Icon and Select 'Align' Option This will begin an alignment test.

Icon Options

3 Touch the on-screen Targets The Screen will turn blue. Three targets will appear in different corners of the screen. Touch them firmly with your finger. The green bar is a timer, and will cancel the alignment test if it fills up before the target is touched.

Example of alignment test

4 Touch the Green Checkmark This will end the alignment test. Your POS touch screen should function normally after that.

Alignment test finished