Rx Processing Menu

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The Rx Processing menu is the first menu QuickSCRIP will come to after the user selects a data group from the Master Menu. This menu's options are divided into two columns, with the leftmost containing pharmacy operation programs, and the right column listing file maintenance and databases.


The Rx Processing Menu

These programs are essential to running a pharmacy. Here you can fill or edit prescriptions, run labels, lookup drug prices, and more.

1. Rx Fill/Refill

The Fill/Refill screen (also called FILL or RXFILL screen) is the main program in QuickSCRIP. From here, you are able to fill new prescriptions, refill older ones, transmit claims to insurance companies, and print off bottle labels. The screen is streamlined to allow you to select existing customers and drugs from pick-lists, and process prescriptions quickly.

For more information on the Fill/Refill screen, click here

3. Label Duplication

This program serves as a quick utility for re-printing bottle labels. You can search by customer name or Rx number, and the Label Duplication program will populate the relevant fields. Once you have confirmed that you are viewing the right prescription, you can press enter to print a label duplicate.

You can print multiple duplicates by pressing L followed by the number of duplicates you'd like. Additionally, you can print counseling and nutrilink info from her as well.

4. O-T-C Label

The O-T-C program allows you to print Over the Counter labels on your label printer. The program has 8 lines of SIGs for you to type out the item name, sales info, and any relevant directions you'd like to include.

If your OTC mask printout does not match up with your current labels, please contact Cost Effective Computers, and we can adjust them for you.

5. Quick Price

The Quick Price program allows you to check a cash price on a drug.

  1. Search for the drug you want to price check
  2. Enter the quantity to dispense

QuickSCRIP will display relevant price information from the Drug File screen, along with the price table associated with this drug, pricing calculations, and the retail & customer prices.

You can save a price quote (Option S), and then attach it to a customer. You can also print the quote with option R.

6. Edit an Rx

The Edit screen is designed to view and modify prescriptions that have already been filled in the Rxfill/Refill program. You can search for a prescription by customer name or Rx #, and from there, perform a variety of functions, including:

  • Deleting the prescription, or putting it on hold
  • Reversing/Re-transmitting electronic claims
  • Reprinting a label
  • Print Prescription Hard-copies
  • View a breakdown of Retail Price, Cost, Insurance Pay, and Customer Copay
  • View the prescription history
  • Mark a prescription as Transferred In/Out

For more information on the Edit screen, click here.

7. Account Balance Look Up

The Account Balance Look Up screen (alternatively called the Charge Account Activity screen) allows you to view recent charges and credits applied to a customer charge account. This feature only works on customers that have already been setup for prescription charging.

You can search by either customer name or charge account number, and the screen will display relevant information from the Customer File Screen, along with a list of invoices, the dates they were applied to the account, a description of the invoice (if one was given), a breakdown of overdue charges, and account totals. You may select P to view activity for previous billing cycles (up to 13 cycles/months back).

If you are interested in learning how to setup charge accounts click here, or call Cost Effective Computers.

8. Reverse an on-line Rx

This is a simple utility for reversing online prescriptions that have been transmitted to an insurance company. We recommend using the EDIT screen when possible to reverse prescriptions, as this program does not update a scrip's history or transmission records. This utility is useful for situations where a prescription was deleted before a reversal could be transmitted to an insurance company.

  1. Enter the Rx# of the prescription (this must match the Rx# the insurance company received)
  2. Enter the date of the transmission
  3. Enter the name of the insurance company, select it from the pick-list.
  4. Enter the Drug NDC number, or search by drug name,
  5. Enter the fill number of the transmitted scrip (0 = first fill, 1 = 1st refill, 2 = 2nd refill, ect)
  6. Select T to transmit reversal

A successful reversal will display the insurance response, which includes "Reversal Processed" or "Reversal Accepted". A failed response will display "Reversal not processed" and any relevant errors. A response of "Claim not found" might indicate that the claim has already been reversed, or that you are sending the reversal to the incorrect insurance company.

9. Refill/Sync/IVR Queue

This screen lists prescriptions that need to be filled. The list can be sorted by date, customer name, call in time, or Rx number. Picking a prescription in the list will give you the option to Fill it (which takes to you the RxFILL screen with the scrip information plugged into relevant fields), Delete the Scrip (from the queue), Print the scrip, or Change the date it appears in the queue.

There are three types of scrips that will populate in the Queue:

  1. Scrips that are set to be refilled via the Manual Refill Queue
  2. Scrips that have been added through the Sync Program
  3. Scrips that have been set to be refilled from an integrated IVR or Telephone Call-In System.

20. Daily Log

The Daily Log is a cumulative log that builds up as you fill prescriptions over the course of the workday. This log is intended to be printed at the end of the day, and reviewed by an supervisor or pharmacist. This log lists each prescription that was filled, in addition to totals in customer copays, insurance payments, and estimated profit.

For more information on running the daily log, click here.

21. Print Doctor Faxes

The Doctor Fax log is batch that stores doctor refill request faxes. As you generate refill requests for doctors, they will accumulate in this log. You can then run this option to bulk print these requests to fax manually, or dump them collectively in Activefax integrated program.

This program can be bypassed entirely in the Business Control File, screen 7, line 15. Setting this line to Y will generate refill requests on demand, rather than keep them in this batch program.

22. Transmit On-line Rx's

This program allows you to transmit bulk batches of claims electronically to a specific insurance company. The insurance must be capable of receiving claims via this method.

23. Rx's By Patient or Rx(#)

This option takes you to the Rx's by Customer report screen, which can also be accessed through F7 from either the Main Menu and Rx Processing Menu. This is a powerful print utility that allows you to customize format, sorting, and column information.

For more information on this report program click here.

24. Rx Pick Up Logging

This feature is still in production.

File Maintenance Menu

These programs allow you to view and edit databases for customers, doctors, and drugs. Additionally, you can run some commonly used reports, and view your Surescript's Que here.

10. MD Doctor File Maint.

This option takes you to the Doctor File Maintenance screen, which allows you to add or modify doctor profiles. This database allows you to track doctors and relevant assigned ID numbers (DEA, NPI, Scurescripts ID, ect), and also designate specialties or mark them as nurse practitioners/physician assistants.

For more information on the Doctor File Maintenance screen, click here.

11. Drug File Maint

The Drug File Maintenance screen is the database that lists all your prescription drugs (you can also add Over-The-Counter items as drugs here as well. Here, you can add, modify, or delete profiles created to track drug information. Here, you can find:

  • Drug Price values (taken from your most recently run price updates)
  • Current inventory and ordering information
  • Sales figures for the past 12 months
  • Monograph information

Here, you can also customize how particular drugs are priced and dispensed, and group drug families together.

For more information, click here.

12. SIG FIle Maint

QuickSCRIP comes pre-loaded with several standard Pharmacy SIG codes (direction abbreviations), this database allows you to view, modify, or create your own custom SIG commands.

For more information on the SIG File Maintenance, click here.

13. Patient File Maint

Manages your patient database. Contains all relevant information about customers (e.g. addresses, Hippa Signatures, customer notes, gender). Additionally, you can attach patients to insurance companies, manage their cardholder group numbers, and set up charge accounts.

14. Ins. Vendor File Maint

Manages your Insurance Vendor database. Here you can create profiles for insurance companies, and manage relevant information for paper or electronic billing. You can also set third-party pricing information here.

15. Price Table Maint.

Manages your price tables. Here you can create price tables, which can then be linked to specific drugs, customers, or insurance companies. Click here to learn more about price tables.

16. History/Profile

A report program that allows you to quickly generate customer profiles and prescription history. Common for customers that want a prescription list for taxes or pharmacy transfers. This program specializes in printing reports for specific patients within a date range. If you are looking for reports that can be run for other criteria (e.g. all scrips filled for particular drugs, inventory sales, or prescriptions by insurance vendor) look at the F7 report generator, or look in the Reports Menu in the Main Menu.

Click here for more information.

17. Insurance Claims

QuickSCRIP keeps a log of every paid insurance claim. This screen allows you to print all paid claims for a particular vendor, to help you aid in reconciliation.

18. Surescrips Que File

All incoming SureSCRIPS claims waiting to be processed are stored here. From this screen you can select, print, delete, or fill Surescripts claims. If there are any claims waiting, you will be alerted by a bar at the bottom of your screen.

30. Employer File Maint

Certain Workers Compensation claims require that the pharmacy submit information on a customer's employer. Here you can create employer profiles with relevant billing information, and then attach them to a customer in the Patient File Maintenance Screen.

31. Pharmacies File Maint

Here you can create and manage profiles for pharmacies that you transfer prescriptions to and from.

32. Rx Pick Up File Maint

Feature in development.

33. Rx Profitability

A profitability report that shows a breakdown of prescriptions and sales for a specific date.

Misc Programs

At the bottom of the menu, there are a variety of misc programs that are common to all the major menus.

87. Teamviewer Remote Desktop

Quickscrip integrates with Teamviewer remote desktop software to help with technical support. At any time, you can go to one of the major menus and enter 87, which will initiate the team viewer program.

In Windows, a small blue box will assign you a Teamviewer ID number, which you can give to a Cost Effective Computers Help Desk Representative, which will allow then to remotely view your screen and provide assistance.

88. Kill a Task

This utility shows all programs that are running in the background of QuickSCRIP and what task number they are using. This utility is more often used by customer support representatives to end a print job, or end a program that has locked up.


Opens the RXNOTES text file in your default text editor. Here you can modify and save the RXNOTES file.

97. Set Internet Switch Flag

This program forces all claims switching to either your internet or your modem. This utility is useful in instances where your internet connectyion is down, and you still want to be able to transmit claims to insurance companies.

Activefax Users make sure Activefax is turned off before switching to your fax modem.

98. Exit to Master Menu

Backtracks you to the Master Menu.

99. Log off this task

Logs you out of the QuickSCRIP program entirely, and places you at the login screen.