Faxing Refill Requests

One useful feature QuickSCRIP offers is the ability to generate refill requests to doctors. These refill requests can be set to print on your printer, transmit through Surescripts, or fax through a third party fax program (such as Activefax). Additionally, QuickSCRIP can be set to customize how and when refill requests are generated.

Refill Requests in FILL and EDIT

Faxing a Different Doctor

When you generate a refill request, QuickSCRIP assumes that the doctor linked to the script is the intended recipient of the request. Sometimes you may want to send the refill request to a different prescriber: perhaps the patient changes doctors, or the original doctor has closed their practice.

In the RXFILLscreen, at the point where you would enter your initials, enter @@ (shift + 2, twice). QuickSCRIP will then prompt you for the new doctor. You can search by name, DEA Number, Phone Number, NPI, or SPI)

Customizing your Refill Request Form

While all pharmacies are setup with a default refill request format, we can customize this document to better meet your individual pharmacy needs. Please contact us if you are interested in having your refill request form modified. Information can be added, removed, rearranged, or re-sized.

We will need you to send us a copy of your current form, along with notes on any changes you need. Please specify if the document prints on a laser printer, an okidata or pin-fed printer, or is a form generated in Activefax. Also be aware that QuickSCRIP generates a different refill request format for controlled drugs (3s - 5s) as opposed to non-controlled drugs.