http://www.quickscrip.net/wiki/api.php?action=feedcontributions&user=Cecswiki&feedformat=atomQuickSCRIP Wiki - User contributions [en]2024-03-29T10:28:10ZUser contributionsMediaWiki 1.41.0http://www.quickscrip.net/wiki/index.php?title=Drug_Pricing&diff=11508Drug Pricing2023-12-07T20:52:21Z<p>Cecswiki: Created blank page</p>
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<div></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=File:UPCCHKDIG_Bar.png&diff=11506File:UPCCHKDIG Bar.png2023-11-01T14:42:30Z<p>Cecswiki: </p>
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<div></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=POS_Scanner_Configuration&diff=11505POS Scanner Configuration2023-11-01T14:42:08Z<p>Cecswiki: </p>
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<div>Scanning this barcode will automatically setup your POS system to handle drivers licenses. <br />
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[[File:Driver_Barcode.png|License Configuration Barcode]]<br />
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[[File:CR_Suffix_Bar.png|80px|License Configuration Barcode]]<br />
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'''Driver's License Scanning with Broken bar delimiter''' (Added 9/11/18)<br />
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[[File:CR_BBAR_Bar.png|License Configuration Barcode]]<br />
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'''Turn OFF UPC Check Digit (Honeywell MK7580)'''<br />
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[[File:UPCCHKDIG_Bar.png|OFF UPC CheckDig]]</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=PRS_PSC_Codes&diff=11502PRS PSC Codes2023-02-09T19:12:27Z<p>Cecswiki: /* In the Vendor File */</p>
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<div>{{DISPLAYTITLE: Patient Residence Codes & Pharmacy Service Types}}<br />
Certain insurance companies require that a pharmacy transmit a Patient Residence Code or Pharmacy Service type. Generally, if an insurance company wants one, they will also require the other.<br />
<br />
==Patient Residence Code==<br />
This value is transmitted in field 4X-384 and notes the type of service the pharmacy is providing for this prescription. <br />
<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="150pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|00|| Not Specified<br />
|-<br />
|01|| Home<br />
|- <br />
|03|| Nursing Home/Facility <br />
|- <br />
|04|| Assisted Living<br />
|-<br />
|06|| Group Home<br />
|-<br />
|09|| Intermediate Care Facility <br />
|- <br />
|11|| Hospice<br />
|- <br />
|}<br />
<br />
===Transmitting the Residence Code===<br />
QuickSCRIP can be setup to transmit the Patient Residence Code in different ways, depending on your preferences.<br />
<br />
====In the Business Control File====<br />
Setting a '''/PRS''' in the Business control file will set QuickSCRIP to ALWAYS transmit a Pharmacy Service Type on every prescription. The system defaults to transmitting a value of 1. This will be overridden by codes that are placed in the Vendor File, Customer Notes, or SIG lines. This is an ideal solution for pharmacies that are frequently getting rejections for this field, and don't want to have to enter the code in all the time. <br />
<br />
# Start at the '''Pharmacy Main Menu'''.<br />
# Choose number 3 '''Utilities'''.<br />
# Choose number 3 '''Business Control File'''.<br />
# Choose screen 6 '''Additional Rx Custom Screen 3'''.<br />
# On line 18 add a '''/PRS'''<br />
<br />
====In the Vendor File====<br />
You can set QuickSCRIP to only transmit the Patient Residence Code on specific insurance companies. Values set here will override codes set in the Business Control File.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 14 '''Insurance Vendor File Maint.'''<br />
# Search for the vendor you wish to modify and select them from the pick list.<br />
# Type '''O3''' to go to screen 3.<br />
# On line 22 add '''/PRS=xx''' (where xx is the code you want).<br />
<br />
====In the third party customer notes====<br />
You can also set QuickSCRIP to send a specific residence code for specific patients. This is ideal for long-term-care and nursing hope patients that stay in the same location.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 13 '''Patient File Maint.'''<br />
# Search for the customer and select them from the pick list.<br />
# Select the insurance that you will send the claim to.<br />
# On lines '''12 or 13''' add '''/PRSxx''' (where xx is the code you want).<br />
<br />
====In the SIG Lines====<br />
Finally, you can set the Pharmacy Service Type directly in the SIG lines of the prescription. This will transmit the code ONLY on that specific prescription, and is ideal for . Values set here will override codes set anywhere else. Set the code as '''/PRSxx''' (where xx is the code you want).<br />
<br />
==Pharmacy Service Type==<br />
This value is transmitted in field U7-147 and notes the type of service the pharmacy is providing for this prescription. <br />
<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="150pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|01|| Community/Retail Pharmacy<br />
|-<br />
|02|| Compounding Pharmacy<br />
|- <br />
|03|| Home Infusion Therapy Provider<br />
|- <br />
|04|| Institutional Pharmacy<br />
|-<br />
|05|| Long Term Care Pharmacy <br />
|- <br />
|06|| Mail Order Pharmacy <br />
|- <br />
|07|| Managed Care Organization Pharmacy <br />
|- <br />
|08|| Specialty Care Pharmacy<br />
|-<br />
|99|| Other<br />
|-<br />
|}<br />
<br />
===Transmitting the Service Type===<br />
QuickSCRIP can be setup to transmit the Pharmacy Service Type in different ways, depending on your preferences.<br />
<br />
====In the Business Control File====<br />
Setting a '''/PST''' in the Business control file will set QuickSCRIP to ALWAYS transmit a Pharmacy Service Type on every prescription. The system defaults to transmitting a value of 1. This will be overridden by codes that are placed in the Vendor File, Customer Notes, or SIG lines. This is an ideal solution for pharmacies that are frequently getting rejections for this field, and don't want to have to enter the code in all the time. <br />
<br />
# Start at the '''Pharmacy Main Menu'''.<br />
# Choose number 3 '''Utilities'''.<br />
# Choose number 3 '''Business Control File'''.<br />
# Choose screen 6 '''Additional Rx Custom Screen 3'''.<br />
# On line 18 add a '''/PST'''<br />
<br />
====In the Vendor File====<br />
You can set QuickSCRIP to only transmit the Pharmacy Service Type on specific insurance companies. Values set here will override codes set in the Business Control File.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 14 '''Insurance Vendor File Maint.'''<br />
# Search for the vendor you wish to modify and select them from the pick list.<br />
# Type '''O3''' to go to screen 3.<br />
# On line 22 add '''/PST=xx''' (where xx is the code you want).<br />
<br />
====In the third party customer notes====<br />
You can also set QuickSCRIP to send a specific code for specific patients. This is ideal for customers that you regularly provide nursing home prescriptions for. Values set here will override codes set in the Business Control File. <br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 13 '''Patient File Maint.'''<br />
# Search for the customer and select them from the pick list.<br />
# Select the insurance that you will send the claim to.<br />
# On lines '''12 or 13''' add '''/PSTxx''' (where xx is the code you want).<br />
<br />
====In the SIG Lines====<br />
Finally, you can set the Pharmacy Service Type directly in the SIG lines of the prescription. This will transmit the code ONLY on that specific prescription, and is ideal for compounds. Values set here will override codes set anywhere else. Set the code as '''/PSTxx''' (where xx is the code you want).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=PRS_PSC_Codes&diff=11501PRS PSC Codes2023-02-09T19:12:19Z<p>Cecswiki: /* In the Vendor File */</p>
<hr />
<div>{{DISPLAYTITLE: Patient Residence Codes & Pharmacy Service Types}}<br />
Certain insurance companies require that a pharmacy transmit a Patient Residence Code or Pharmacy Service type. Generally, if an insurance company wants one, they will also require the other.<br />
<br />
==Patient Residence Code==<br />
This value is transmitted in field 4X-384 and notes the type of service the pharmacy is providing for this prescription. <br />
<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="150pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|00|| Not Specified<br />
|-<br />
|01|| Home<br />
|- <br />
|03|| Nursing Home/Facility <br />
|- <br />
|04|| Assisted Living<br />
|-<br />
|06|| Group Home<br />
|-<br />
|09|| Intermediate Care Facility <br />
|- <br />
|11|| Hospice<br />
|- <br />
|}<br />
<br />
===Transmitting the Residence Code===<br />
QuickSCRIP can be setup to transmit the Patient Residence Code in different ways, depending on your preferences.<br />
<br />
====In the Business Control File====<br />
Setting a '''/PRS''' in the Business control file will set QuickSCRIP to ALWAYS transmit a Pharmacy Service Type on every prescription. The system defaults to transmitting a value of 1. This will be overridden by codes that are placed in the Vendor File, Customer Notes, or SIG lines. This is an ideal solution for pharmacies that are frequently getting rejections for this field, and don't want to have to enter the code in all the time. <br />
<br />
# Start at the '''Pharmacy Main Menu'''.<br />
# Choose number 3 '''Utilities'''.<br />
# Choose number 3 '''Business Control File'''.<br />
# Choose screen 6 '''Additional Rx Custom Screen 3'''.<br />
# On line 18 add a '''/PRS'''<br />
<br />
====In the Vendor File====<br />
You can set QuickSCRIP to only transmit the Patient Residence Code on specific insurance companies. Values set here will override codes set in the Business Control File.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 14 '''Insurance Vendor File Maint.'''<br />
# Search for the vendor you wish to modify and select them from the pick list.<br />
# Type '''O3''' to go to screen 3.<br />
# On line 22 add '''/PRS=xx''' (where xx is the code you want).<br />
<br />
====In the third party customer notes====<br />
You can also set QuickSCRIP to send a specific residence code for specific patients. This is ideal for long-term-care and nursing hope patients that stay in the same location.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 13 '''Patient File Maint.'''<br />
# Search for the customer and select them from the pick list.<br />
# Select the insurance that you will send the claim to.<br />
# On lines '''12 or 13''' add '''/PRSxx''' (where xx is the code you want).<br />
<br />
====In the SIG Lines====<br />
Finally, you can set the Pharmacy Service Type directly in the SIG lines of the prescription. This will transmit the code ONLY on that specific prescription, and is ideal for . Values set here will override codes set anywhere else. Set the code as '''/PRSxx''' (where xx is the code you want).<br />
<br />
==Pharmacy Service Type==<br />
This value is transmitted in field U7-147 and notes the type of service the pharmacy is providing for this prescription. <br />
<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="150pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|01|| Community/Retail Pharmacy<br />
|-<br />
|02|| Compounding Pharmacy<br />
|- <br />
|03|| Home Infusion Therapy Provider<br />
|- <br />
|04|| Institutional Pharmacy<br />
|-<br />
|05|| Long Term Care Pharmacy <br />
|- <br />
|06|| Mail Order Pharmacy <br />
|- <br />
|07|| Managed Care Organization Pharmacy <br />
|- <br />
|08|| Specialty Care Pharmacy<br />
|-<br />
|99|| Other<br />
|-<br />
|}<br />
<br />
===Transmitting the Service Type===<br />
QuickSCRIP can be setup to transmit the Pharmacy Service Type in different ways, depending on your preferences.<br />
<br />
====In the Business Control File====<br />
Setting a '''/PST''' in the Business control file will set QuickSCRIP to ALWAYS transmit a Pharmacy Service Type on every prescription. The system defaults to transmitting a value of 1. This will be overridden by codes that are placed in the Vendor File, Customer Notes, or SIG lines. This is an ideal solution for pharmacies that are frequently getting rejections for this field, and don't want to have to enter the code in all the time. <br />
<br />
# Start at the '''Pharmacy Main Menu'''.<br />
# Choose number 3 '''Utilities'''.<br />
# Choose number 3 '''Business Control File'''.<br />
# Choose screen 6 '''Additional Rx Custom Screen 3'''.<br />
# On line 18 add a '''/PST'''<br />
<br />
====In the Vendor File====<br />
You can set QuickSCRIP to only transmit the Pharmacy Service Type on specific insurance companies. Values set here will override codes set in the Business Control File.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 14 '''Insurance Vendor File Maint.'''<br />
# Search for the vendor you wish to modify and select them from the pick list.<br />
# Type '''O3''' to go to screen 3.<br />
# On line 22 add '''/PSTxx''' (where xx is the code you want). <br />
<br />
====In the third party customer notes====<br />
You can also set QuickSCRIP to send a specific code for specific patients. This is ideal for customers that you regularly provide nursing home prescriptions for. Values set here will override codes set in the Business Control File. <br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose option 13 '''Patient File Maint.'''<br />
# Search for the customer and select them from the pick list.<br />
# Select the insurance that you will send the claim to.<br />
# On lines '''12 or 13''' add '''/PSTxx''' (where xx is the code you want).<br />
<br />
====In the SIG Lines====<br />
Finally, you can set the Pharmacy Service Type directly in the SIG lines of the prescription. This will transmit the code ONLY on that specific prescription, and is ideal for compounds. Values set here will override codes set anywhere else. Set the code as '''/PSTxx''' (where xx is the code you want).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Common_Insurance_Rejections&diff=11500Common Insurance Rejections2023-02-09T19:11:05Z<p>Cecswiki: /* Pharmacy Service Type and Patient Residence Code */</p>
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<div>The following is a brief list of commonly encountered insurance rejects and errors that are encountered when adjudicating prescriptions electronically. This list is subject to change and update as new errors are encountered. <br />
<br />
Click [http://www.quickrx.net/wiki/Insurance_Transmission_Fields here] for the full list of fields and data that are included in an electronic prescription transmission using the D.0 standard. <br />
<br />
==Switching Rejections==<br />
The switching program acts as a go-between for your pharmacy and the insurance company. Common pharmacy switches include RxLink, NDC SecureTrans, ERx, and RSI. <br />
If the switch is having transmission difficulties, you might receive these transmission errors:<br />
<br />
===No answer via Internet===<br />
This rejection indicates that there is no communication locally. Check the following:<br />
* Your claims switching program (RxLink, NDC SecureTrans, ect) might be off or having software problems. Check and see if it is active on the desktop.<br />
* Your local (within the pharmacy) network might be having problems. Consider restarting your router and contact your hardware support. <br />
* Your internet connection might be down. Contact your Internet Service Provider.<br />
<br />
===Host Processing Error===<br />
This is a universal reject that indicates communication problems between the switch and the insurance company. In instances where the switch is having communication issues, you may need to wait awhile and reprocess the claim again. Take note of any additional information that accompanies this reject. <br />
<br />
===Syntax Error===<br />
There are multiple things that can cause this rejection. Typically it indicates that the transmission is wrong on a programming level (as opposed to having missing or incorrect information). Most common causes for this rejection include:<br />
* Claim is sending a Prior Authorization code that is unnecessary or is in a bad format. This can be triggered accidentally, as QuickSCRIP is set to look for '/PA' in the SIGS lines and treat this as a Prior Auth code. Having SIGs with phrases like "As needed for cramping/pain" will trigger this. <br />
* Claim is sending the patient's address, but the state is missing. Check the Patient File Maintenance screen, and make sure the address is entered correctly.<br />
<br />
===Pricing and Drug Quantity issues===<br />
Certain switches offer PPE (Pre and Post Editing) Services. PPE allows the switch to make adjustments to your electronic claim before it is sent to the insurance company, and can optimize insurance reimbursement. Additionally, switches with PPE services will block claims if they feel a drug has not been setup properly. Both of these can prevent a claim from being filled if PPE is bumping a drug's price up too high for an insurance to pay, or if PPE is blocking a drug that the insurance would normally accept. These can be tricky to diagnose, but a common rule of thumb is that if the insurance company cannot see the claim, then it is likely being blocked by the switch. <br />
<br />
If you think your switch is preventing a claim from being processed, you can try using a '''/PA9999''' in the SIG lines of the claim. This is a universal override that disables PPE.<br />
<br />
==Primary Claims==<br />
These are common rejections that are encountered when transmitting to a primary insurance. <br />
<br />
===M/I Patient E-mail - HN===<br />
(Might also accompany a 614 -Uppercase Required- message)<br />
Some insurances ask that we send a patient e-mail address if it's available. This can be found in the '''Patient File Main., on Screen 4, line 10.''' If you are getting this reject, it may be because the insurance wants the email to be sent entirely in uppercase, which will need to be corrected manually, '''or''' you can use a switch '''/EMX''' on the '''Insurance Vendor file, screen 3, line 16,''' to not send the patient's e-mail entirely.<br />
<br />
===M/I Quantity Prescribed===<br />
There are separate fields to indicate how much medication was dispensed for this fill, and how much medication was prescribed by the doctor for this prescription. By default, we do not send the Quantity Prescribed field, unless the prescription is for a schedule 2 drug. <br />
<br />
* If the drug '''is''' a schedule 2 drug, make sure that is is correctly marked (Drug File screen, line 3). This may require you delete the Rx and create a new one, if your system uses different RX numbers for controls.<br />
* If the drug '''is not''' schedule 2, then the insurance may want this field regardless of the drug's schedule. Adding a '''/ARQ''' to the vendor file (screen 3, line 16) will force this field to be sent.<br />
<br />
===DOC Segment Bad Format===<br />
This reject refers to the '''Doctor''' segment of the electronic transmission. As of the conversion to the D.0 transmission format, most insurance companies use the doctor's NPI (National Provider Identifier) when processing claims. This reject is typically triggered when the doctor's NPI number is missing from the vendor file. <br />
<br />
===Prior Authoization Type===<br />
In addition so sending a Prior Authorization Code, some insurance overrides require a Prior Authorization Type. The insurance reject can indicate what PA Type an insurance requires, otherwise it may be necessary to call them. A PA Type code is entered into the SIG lines as '''/PCxxxx''' (where xxxx is the type), and can be entered alongside a PA Code '''/PAxxxx'''.<br />
<br />
===DUR Rejection===<br />
Many claims will reject with insurance companies for unusual dose sizes, duplicate therapies in other drugs, or drug-disease interactions. These rejections will note that they are a DUR rejection, and will often include the specific reason why they rejected. This is especially common on compound claims.<br />
<br />
Click [http://www.quickrx.net/wiki/DUR_Codes here] to see the full list of DUR causes, and how to enter DUR codes into the SIG lines.<br />
<br />
===Pharmacy Service Type and Patient Residence Code===<br />
These two rejects are commonly bundled together. Some insurances require that we transmit the Pharmacy Service Type (Field U7-147, the kind of service that has been provided by the pharmacy) and the Patient Residence Code (4X-384). These can be set in the SIG Lines or the Third Party Notes as /PSTxx and /PRSxx. Additionally, QuickSCRIP can set this to always be sent on an insurance company. Pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/PST=1''' and '''/PRS=1''' to line 22.<br />
<br />
=== M/I Product ID (on a Compound Drug) ===<br />
Some insurances want a product ID type of 00 sent on compound drugs (QuickSCRIP defaults to a 0). To fix this pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/C0''' to line 16.<br />
<br />
==Secondary Claims==<br />
Secondary claims can be more complicated than primary claims, as there are many different ways to send COB and Copay coverage information. The following are some common rules for sending secondary claims, along with some common rejects. If you are having difficulty processing a secondary claim, feel free to contact us.<br />
<br />
===Insurances vs Coupon and Copay Reduction Cards===<br />
In general, full-fledged insurance companies that are functioning as a secondary coverage prefer an other coverage code of 2. Coupons and Copay reduction cards prefer an other coverage code of 8.<br />
<br />
Click [http://www.quickrx.net/wiki/Other_Coverage_Codes here] for more information on other coverage codes and their meaning.<br />
<br />
===6C or 7C Other Payer ID Rejections===<br />
Some secondaries want to know the BIN number of the primary insurance. By default, this is not transmitted. 6C and 7C are the names of the fields that this information is sent. To transmit the Other Payer ID, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/O#''' (letter O, pound symbol) to line 16. <br />
<br />
===MI OP Copay Amount (DX) or NQ Missing Invalid Patient Responsibility ===<br />
The DX field is an optional field that specifies the patient's copay amount that was left over from the primary claim. To transmit the Copay Amount, pull up the secondary insurance company in the Vendor File Maintenance, and on line 20, add /CS on RXC Line. If you are still getting this reject, we may be transmitting the wrong copay value, or we may be transmitting the correct copay value, and the insurance simply won't cover it.<br />
<br />
Some insurance companies do not want to receive the DX field. For these insurances, pull up the secondary insurance company in the Vendor File Maintenance, got to screen 3, and on line 16, add /NY on the RXOL51 Line<br />
<br />
===H8 Other Amount Claimed Type===<br />
This is commonly encountered with copay cards and coupons. We are sending the H8 field, and the insurance does not want it. Send the claim with an other coverage code of 8, and with a Y instead of an O.<br />
<br />
===Missing/Invalid Copay amount Qualifier===<br />
This reject is common on claims where the primary didn't pay. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPQ''' to line 16. <br />
<br />
===NR - Copay Amount sent / Count===<br />
Similar to the copay amount qualifier rejection above. This rejection is caused by the Other Payer Reject field. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPR''' to line 16.<br />
<br />
<br />
/OPR can also sometimes fix DV and HB rejects.<br />
<br />
===COB Segment Bad Format - AM===<br />
There are multiple Causes for this reject, all of which are caused by the Other Payer Amount fields (fields which indicate how much of the drug was covered by the primary. A common fix is to blank-out fields HB-341, HC-342, and DV-431. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPA''' to line 16.<br />
<br />
===DX Missing Invalid OPAP===<br />
As mentioned in the DX and NR rejections above, the DX field indicates the patient's copay amount left over from the primary claim. There are two things that can cause the above reject:<br />
* The primary DIDN'T pay anything and the secondary won't cover<br />
* QuickSCRIP is calculating the copay amount incorrectly. Reverse the claim from the primary and reprocess from cash, or contact us.<br />
<br />
===M/I Benefit Stage Qualifier - MV===<br />
Insurance does not want us to send the benefit stage (MV) field. '''/XM''' on the Ins Vendor file for the Secondary, Screen 3, Line 16 should get this.<br />
<br />
==Reversals==<br />
Occasionally, an electronic claim will be accepted by the insurance, but will reject when you try to reverse it. Some reversals may require that you contact the insurance company and get them to reverse it manually. <br />
<br />
===Insurance / Group Segment Bad Format===<br />
Some insurance companies want the cardholder information transmitted on the reversal. To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/IDR''' (for Ins segment) and '''/GPR''' (for group number) to line 16.<br />
<br />
===Missing/Invalid COB Segment===<br />
In rare instances, an insurance will want the Coordination of Benefits information included in the rejection (typically Other coverage code and copay info). To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/CBR''' to line 16. Additionally, they may also require you add the other coverage code and amount paid fields. which can be added to the SIGS as '''/OCxx''' (where x is the other coverage code used) and '''/OPxx.xx''' (where x is the dollar amount the primary paid).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Common_Insurance_Rejections&diff=11499Common Insurance Rejections2022-11-18T21:00:33Z<p>Cecswiki: /* Primary Claims */</p>
<hr />
<div>The following is a brief list of commonly encountered insurance rejects and errors that are encountered when adjudicating prescriptions electronically. This list is subject to change and update as new errors are encountered. <br />
<br />
Click [http://www.quickrx.net/wiki/Insurance_Transmission_Fields here] for the full list of fields and data that are included in an electronic prescription transmission using the D.0 standard. <br />
<br />
==Switching Rejections==<br />
The switching program acts as a go-between for your pharmacy and the insurance company. Common pharmacy switches include RxLink, NDC SecureTrans, ERx, and RSI. <br />
If the switch is having transmission difficulties, you might receive these transmission errors:<br />
<br />
===No answer via Internet===<br />
This rejection indicates that there is no communication locally. Check the following:<br />
* Your claims switching program (RxLink, NDC SecureTrans, ect) might be off or having software problems. Check and see if it is active on the desktop.<br />
* Your local (within the pharmacy) network might be having problems. Consider restarting your router and contact your hardware support. <br />
* Your internet connection might be down. Contact your Internet Service Provider.<br />
<br />
===Host Processing Error===<br />
This is a universal reject that indicates communication problems between the switch and the insurance company. In instances where the switch is having communication issues, you may need to wait awhile and reprocess the claim again. Take note of any additional information that accompanies this reject. <br />
<br />
===Syntax Error===<br />
There are multiple things that can cause this rejection. Typically it indicates that the transmission is wrong on a programming level (as opposed to having missing or incorrect information). Most common causes for this rejection include:<br />
* Claim is sending a Prior Authorization code that is unnecessary or is in a bad format. This can be triggered accidentally, as QuickSCRIP is set to look for '/PA' in the SIGS lines and treat this as a Prior Auth code. Having SIGs with phrases like "As needed for cramping/pain" will trigger this. <br />
* Claim is sending the patient's address, but the state is missing. Check the Patient File Maintenance screen, and make sure the address is entered correctly.<br />
<br />
===Pricing and Drug Quantity issues===<br />
Certain switches offer PPE (Pre and Post Editing) Services. PPE allows the switch to make adjustments to your electronic claim before it is sent to the insurance company, and can optimize insurance reimbursement. Additionally, switches with PPE services will block claims if they feel a drug has not been setup properly. Both of these can prevent a claim from being filled if PPE is bumping a drug's price up too high for an insurance to pay, or if PPE is blocking a drug that the insurance would normally accept. These can be tricky to diagnose, but a common rule of thumb is that if the insurance company cannot see the claim, then it is likely being blocked by the switch. <br />
<br />
If you think your switch is preventing a claim from being processed, you can try using a '''/PA9999''' in the SIG lines of the claim. This is a universal override that disables PPE.<br />
<br />
==Primary Claims==<br />
These are common rejections that are encountered when transmitting to a primary insurance. <br />
<br />
===M/I Patient E-mail - HN===<br />
(Might also accompany a 614 -Uppercase Required- message)<br />
Some insurances ask that we send a patient e-mail address if it's available. This can be found in the '''Patient File Main., on Screen 4, line 10.''' If you are getting this reject, it may be because the insurance wants the email to be sent entirely in uppercase, which will need to be corrected manually, '''or''' you can use a switch '''/EMX''' on the '''Insurance Vendor file, screen 3, line 16,''' to not send the patient's e-mail entirely.<br />
<br />
===M/I Quantity Prescribed===<br />
There are separate fields to indicate how much medication was dispensed for this fill, and how much medication was prescribed by the doctor for this prescription. By default, we do not send the Quantity Prescribed field, unless the prescription is for a schedule 2 drug. <br />
<br />
* If the drug '''is''' a schedule 2 drug, make sure that is is correctly marked (Drug File screen, line 3). This may require you delete the Rx and create a new one, if your system uses different RX numbers for controls.<br />
* If the drug '''is not''' schedule 2, then the insurance may want this field regardless of the drug's schedule. Adding a '''/ARQ''' to the vendor file (screen 3, line 16) will force this field to be sent.<br />
<br />
===DOC Segment Bad Format===<br />
This reject refers to the '''Doctor''' segment of the electronic transmission. As of the conversion to the D.0 transmission format, most insurance companies use the doctor's NPI (National Provider Identifier) when processing claims. This reject is typically triggered when the doctor's NPI number is missing from the vendor file. <br />
<br />
===Prior Authoization Type===<br />
In addition so sending a Prior Authorization Code, some insurance overrides require a Prior Authorization Type. The insurance reject can indicate what PA Type an insurance requires, otherwise it may be necessary to call them. A PA Type code is entered into the SIG lines as '''/PCxxxx''' (where xxxx is the type), and can be entered alongside a PA Code '''/PAxxxx'''.<br />
<br />
===DUR Rejection===<br />
Many claims will reject with insurance companies for unusual dose sizes, duplicate therapies in other drugs, or drug-disease interactions. These rejections will note that they are a DUR rejection, and will often include the specific reason why they rejected. This is especially common on compound claims.<br />
<br />
Click [http://www.quickrx.net/wiki/DUR_Codes here] to see the full list of DUR causes, and how to enter DUR codes into the SIG lines.<br />
<br />
===Pharmacy Service Type and Patient Residence Code===<br />
These two rejects are commonly bundled together. Some insurances require that we transmit the Pharmacy Service Type (Field U7-147, the kind of service that has been provided by the pharmacy) and the Patient Residence Code (4X-384). These can be set in the SIG Lines or the Third Party Notes as /PSTxx and /PRSxx. Additionally, QuickSCRIP can set this to always be sent on an insurance company. Pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/PST''' and '''/PRS''' to line 22.<br />
<br />
=== M/I Product ID (on a Compound Drug) ===<br />
Some insurances want a product ID type of 00 sent on compound drugs (QuickSCRIP defaults to a 0). To fix this pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/C0''' to line 16.<br />
<br />
==Secondary Claims==<br />
Secondary claims can be more complicated than primary claims, as there are many different ways to send COB and Copay coverage information. The following are some common rules for sending secondary claims, along with some common rejects. If you are having difficulty processing a secondary claim, feel free to contact us.<br />
<br />
===Insurances vs Coupon and Copay Reduction Cards===<br />
In general, full-fledged insurance companies that are functioning as a secondary coverage prefer an other coverage code of 2. Coupons and Copay reduction cards prefer an other coverage code of 8.<br />
<br />
Click [http://www.quickrx.net/wiki/Other_Coverage_Codes here] for more information on other coverage codes and their meaning.<br />
<br />
===6C or 7C Other Payer ID Rejections===<br />
Some secondaries want to know the BIN number of the primary insurance. By default, this is not transmitted. 6C and 7C are the names of the fields that this information is sent. To transmit the Other Payer ID, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/O#''' (letter O, pound symbol) to line 16. <br />
<br />
===MI OP Copay Amount (DX) or NQ Missing Invalid Patient Responsibility ===<br />
The DX field is an optional field that specifies the patient's copay amount that was left over from the primary claim. To transmit the Copay Amount, pull up the secondary insurance company in the Vendor File Maintenance, and on line 20, add /CS on RXC Line. If you are still getting this reject, we may be transmitting the wrong copay value, or we may be transmitting the correct copay value, and the insurance simply won't cover it.<br />
<br />
Some insurance companies do not want to receive the DX field. For these insurances, pull up the secondary insurance company in the Vendor File Maintenance, got to screen 3, and on line 16, add /NY on the RXOL51 Line<br />
<br />
===H8 Other Amount Claimed Type===<br />
This is commonly encountered with copay cards and coupons. We are sending the H8 field, and the insurance does not want it. Send the claim with an other coverage code of 8, and with a Y instead of an O.<br />
<br />
===Missing/Invalid Copay amount Qualifier===<br />
This reject is common on claims where the primary didn't pay. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPQ''' to line 16. <br />
<br />
===NR - Copay Amount sent / Count===<br />
Similar to the copay amount qualifier rejection above. This rejection is caused by the Other Payer Reject field. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPR''' to line 16.<br />
<br />
<br />
/OPR can also sometimes fix DV and HB rejects.<br />
<br />
===COB Segment Bad Format - AM===<br />
There are multiple Causes for this reject, all of which are caused by the Other Payer Amount fields (fields which indicate how much of the drug was covered by the primary. A common fix is to blank-out fields HB-341, HC-342, and DV-431. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPA''' to line 16.<br />
<br />
===DX Missing Invalid OPAP===<br />
As mentioned in the DX and NR rejections above, the DX field indicates the patient's copay amount left over from the primary claim. There are two things that can cause the above reject:<br />
* The primary DIDN'T pay anything and the secondary won't cover<br />
* QuickSCRIP is calculating the copay amount incorrectly. Reverse the claim from the primary and reprocess from cash, or contact us.<br />
<br />
===M/I Benefit Stage Qualifier - MV===<br />
Insurance does not want us to send the benefit stage (MV) field. '''/XM''' on the Ins Vendor file for the Secondary, Screen 3, Line 16 should get this.<br />
<br />
==Reversals==<br />
Occasionally, an electronic claim will be accepted by the insurance, but will reject when you try to reverse it. Some reversals may require that you contact the insurance company and get them to reverse it manually. <br />
<br />
===Insurance / Group Segment Bad Format===<br />
Some insurance companies want the cardholder information transmitted on the reversal. To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/IDR''' (for Ins segment) and '''/GPR''' (for group number) to line 16.<br />
<br />
===Missing/Invalid COB Segment===<br />
In rare instances, an insurance will want the Coordination of Benefits information included in the rejection (typically Other coverage code and copay info). To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/CBR''' to line 16. Additionally, they may also require you add the other coverage code and amount paid fields. which can be added to the SIGS as '''/OCxx''' (where x is the other coverage code used) and '''/OPxx.xx''' (where x is the dollar amount the primary paid).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=MAR_Guide&diff=11498MAR Guide2022-11-14T21:19:48Z<p>Cecswiki: /* Diagnosing Problems */</p>
<hr />
<div>QuickSCRIP has the ability to generate MAR (Medication Administration Records) forms for nursing homes and healthcare facilities. QuickSCRIP can print MARs directly onto blank paper, or it can populate pre-printed forms. <br/> '''This is an optional software feature and has an additional cost to install. '''<br />
<br />
==Printing MARs==<br />
[[File:MARscreen.jpg|frame|600px]]<br />
<br />
Printing MARs in QuickSCRIP is similar to running reports. Once a patient, facility, and prescriptions have been setup, you can printout MAR sheets. There are two ways to get to the MAR print screen:<br />
<br />
From the Nursing Home Menu:<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 10 '''Nursing Home'''<br />
#* Option 10 will print MARs<br />
#* Option 11 will print Doctor's Orders<br />
#* Option 13 will display the MAR on-screen<br />
<br />
From the Reports Menu<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 4 '''Reports'''<br />
# Select Option 1 '''Rx Reports Menu'''<br />
# Select Option 22 ''' Print Med Sheets'''<br />
<br />
Once you're in the MAR print screen, you can modify the details of the report.<br />
* '''Lines 1 and 2''' will let you print by a name range, or just print an MAR for a single patient.<br />
* '''Lines 4 and 5''' will set the date range that the prescriptions have been filled in.<br />
* '''Lines 6 and 7''' will let you narrow or exclude facilities by auto-profile code.<br />
* '''Line 13''' lets you manually type a facility name, which will appear at the top of the MAR sheet.<br />
* '''Line 14''' sets the future month that the report will print the MAR for. <br />
<br />
Once you have setup the report, '''P''' will print the MAR. The MAR can be set to print on your report printer, or on any other networked printer you'd like to designate for that purpose.<br />
<br />
==Facility Setup==<br />
If you are printing MARs for multiple facilities, you can use auto-profile codes to group patients with specific locations.<br />
<br />
[[File:Autoscreen.jpg|frame|600px]]<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 3, '''Utilities'''<br />
# Select Option 3, '''Business Control File'''<br />
# Select number 28, '''Auto profile Code Descriptions'''<br />
<br />
This screen allows you to assign facilities to an auto-profile code. In the small column, select a letter or number for the code, and in the larger column, enter the name of the facility. These codes can then be assigned to patients (covered in the next segment). Additionally, QuickSCRIP can be set to print the facility name at the top of the MAR sheets.<br />
<br />
'''Note:''' You can use any letter (capital or lowercase), number, or symbol '''EXCEPT''' for A, a, E, e, or * (asterisk).<br />
<br />
==Patient Setup==<br />
Additional information can be attached to patients, which can be used in MAR forms.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Select option 13, '''Patient File Maint.'''<br />
<br />
From here, search for the customer you'd like to update. <br />
<br />
===Auto Profile Code===<br />
You can group patients together under a facility with auto profile codes. This is useful for printing MAR forms by facility, and you can also group these customers together for other reports you might run. If you have linked auto profile codes by facility (covered in the Facility Setup segment) then you can attach it to a patient by entering the code on '''line 19'''.<br />
<br />
'''Note:''' You can enter an * (asterisk) on line 19 to see what auto-profile codes are available from the assigned list. <br />
<br />
===Admission Date===<br />
Some facilities require that the admission date be included on the MAR, or at least be tracked electronically. This can be stored in the '''Customer Notes File'''.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F11''' to access the Notes screen<br />
<br />
Select any open line, and enter '''/ADM mmddyy'''.<br />
<br />
===Patient Location===<br />
QuickSCRIP can store the patient's location or room number. <br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''O2''' to access screen 2 of the '''Patient File Maint.'''<br />
# Select '''line 32''', and enter the patient's room or bed number. <br />
<br />
===Patient Facility ID===<br />
QuickSCRIP can also store the facility ID. <br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''O2''' to access screen 2 of the '''Patient File Maint.'''<br />
# Select '''line 33''', and enter the patient's facility ID number.<br />
<br />
===Diseases and Allergies===<br />
Diseases and Allergies can be linked to the patient's profile and setup to print on MAR sheets.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''Z''' for Diseases or '''Y''' for Allergies.<br />
<br />
From year you can search and add diseases and allergies to the patient. These lists are compiled from Medispan data.<br />
<br />
===Diagnosis, Comments, and Alternative Allergies===<br />
You can attach diagnosis information, healthcare comments, or free-text allergies information to a patient's profile. <br />
<br />
[[File:Diagnosis.jpg|frame|600px]]<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''L''' for MAL_unique#<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
Windows will now open a text file, where you can type up free-form text. Diagnosis and Comments have 6 lines of text. You can enter allergies here as an alternative method to the one above. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
===Patient Orders===<br />
Patient orders can be attached to a patient profile.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''O''' for MAO_unique#<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
There are many different commands you can add in the patient orders text file:<br />
<br />
* Admission Dates, Time Commands, Start and Stop Dates<br />
** /ADM MM/DD/YYY<br />
** /T8am/T1200/TNOON, Ect<br />
** /MSTART= and /MSTOP=<br />
* PRN commands<br />
** /TP/TR/TN or /TPRN<br />
** Prints P R N vertically in hour blocks on MAR sheet.<br />
* Diet Plans with /DIET followed by instructions.<br />
* Standing Orders Files can be added with /SO=aaaa (aaaa = name of orders)<br />
<br />
Each order can contain a maximum of 4 lines. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
===Facility or Store Orders===<br />
Facility or Store orders can be attached to a patient profile.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''SO''' for MAO.SO.TXT<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
There are many different commands you can add in the patient orders text file:<br />
<br />
* Admission Dates, Time Commands, Start and Stop Dates<br />
** /ADM MM/DD/YYY<br />
** /T8am/T1200/TNOON, Ect<br />
** /MSTART= and /MSTOP=<br />
* PRN commands<br />
** /TP/TR/TN or /TPRN<br />
** Prints P R N vertically in hour blocks on MAR sheet.<br />
* Diet Plans with /DIET followed by instructions.<br />
* Standing Orders Files can be added with /SO=aaaa (aaaa = name of orders)<br />
<br />
Each order can contain a maximum of 4 lines. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
==Rx Setup==<br />
QuickSCRIP MAR sheets can include dispensing time charts for nursing homes. In order to generate these charts, and inform nursing homes about dispense patterns, you will need to add special codes to prescriptions (via SIGs and in Rx notes).<br />
<br />
===Dispensing Time Commands===<br />
The dispensing time commands instruct QuickSCRIP to populate the hour blocks on the MAR sheets. For prescriptions that are always dispensed at the same time every day, you can use the commands by themselves. For more complicated cycles, you will have to use additional commands.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose option 6, '''Edit an Rx'''<br />
# Find the prescription you'd like to add time codes to.<br />
# Dispensing times will be added on any black SIG line (lines 30-37)<br />
<br />
Time Commands are entered with a '''/T''' immediately followed by the dispensing time. <br/><br />
Example: /Tam/T3pm/T8pm will print 8 a.m., 3 p.m., and 8 p.m. vertically in the hour blocks of the MAR.<br />
* Times can be entered as "8am", "noon", or "0800". MAR sheets will print whatever you type after the /T. <br />
* You only need the /T command for a scrip to print on an MAR, you do not have to have any text or time following it.<br />
* You can have up to 4 time commands stacked in a block.<br />
* MAR forms that print to blank paper require time codes be entered in military time, as do many integrated electronic MAR programs.<br />
<br />
For prescriptions that require more than four time commands, you can add additional commands in the RX Notes screen.<br />
# Start in the '''EDIT''' or '''FILL''' screens. <br />
# Search for the prescription you'd like to add codes to.<br />
# Press '''F11''' on your keyboard to pull up the '''RX notes'''.<br />
# Add /T commands on any blank line.<br />
<br />
===Start and Stop Date commands===<br />
Start and Stop Date commands are optional for MAR sheets. If they have been linked to a prescription, we can print these dates on select MAR and Doctor's Order Sheets. If an MAR report report date range is set to before the start date or after the stop date, then the scrip will not print on an MAR. Start and Stop dates are set in the Rx Notes screen.<br />
<br />
# Start in the '''EDIT''' or '''FILL''' screens. <br />
# Search for the prescription you'd like to add codes to.<br />
# Press '''F11''' on your keyboard to pull up the '''RX notes'''.<br />
# Add the start and stop commands on any blank lines. (preferably a separate line for each command)<br />
<br />
'''/MSTART=mm/dd/yy''' sets the start date.<br />
'''/MSTOP=mm/dd/yy''' sets the stop date.<br />
<br />
===Grouping Prescriptions===<br />
You can link scrips together so they appear grouped when you view a customer's history in RxFill or Edit.<br />
<br />
# Start in the '''RxFill''' or '''Edit''' screens<br />
# Search for the prescriptions you'd like to link together<br />
# In an open SIG line, add '''/ROxxx''' (xxx = the sort key that each scrip will share)<br />
<br />
When in RxFill or Edit, you can type '''H.RO''' instead of '''H''' when you view the patient's history to view grouped prescriptions.<br />
<br />
===Omitting Prescriptions from the MAR===<br />
QuickSCRIP will omit certain prescriptions from MAR sheets under certain conditions or with certain commands. If you want to omit a prescription from the MAR sheet (perhaps because it won't be administered there) or if a scrip isn't printing that should, look for the following:<br />
<br />
* By default, prescriptions that have no '''Dispensing Time Commands (/T)''' will be omitted from MAR sheets.<br />
* Rx's that have been marked as '''Discontinued (/DC)''' will not print<br />
** '''/DCM''' is an exception that will print the scrip on an MAR, but will still be considered discontinued by the system.<br />
** '''/DCxx''' (where xx = a number) the system will consider the Rx discontinued xx days after the last dispensing date.<br />
** '''/RX EXPIRES MM/DD/YY''' on any SIG line will cause the system to treat the Rx as discontinued after the specified date.<br />
* By default, prescriptions that have been '''renumbered''' will '''not''' print on an MAR.<br />
* By default, prescriptions that are '''on-file''' will '''not''' print on an MAR.<br />
* If an MAR report date range is set to before the start date or after the stop date commands designate, then the scrip will not print on an MAR<br />
<br />
==Special Patterned Dispensings==<br />
QuickSCRIP can create a variety of dispensing patterns for MAR forms. You can use the commands below for scrips that have more complex dispensing cycles than simple time commands. Use these commands and accompanying examples for daily, weekly, or monthly dispensing cycles. <br />
<br />
Some of these dispensing cycles require commands be entered in both the Rx SIG lines and Rx NOTES lines (F11 from RxFill or Edit screens).<br />
<br />
Scrips marked for Special Patterned Dispensings will need to have '''/NDAY,''' (Daily pattern) '''/DDAY, /ODAY,''' (weekly pattern) or '''/MDAY''' (monthly pattern) in the SIG lines, along with at least one /T command. See subsections below on these pattern commands.<br />
<br />
In the Rx Notes, you will need to set Day commands. These are entered as '''/DY1, /DY2, /DY3''' (day in a numeric cycle) or '''/DMON, /DWED, /DFRI''' (on a week-day cycle), or '''/DM1, /DM2, /DM3''' (days of the month). Which day command to use is relative to what pattern command you have in the SIGs. You can also add dispensing times and dispensing quantities to each day with '''/T''' and '''/DSQ''' commands in parenthesis after each day. At the end of the pattern, you can also have commands to repeat cycles or skip days. <br />
<br />
* '''/RESTART''' repeats a cycle.<br />
* '''/NOREPEAT''' ends a repeat cycle (ideal for cycles that rely on weekday names.<br />
* '''/EV=x''' (x=number) for patterns that repeat a certain number of days. /EV=2 would be every other day, /EV=3 would be every third day, and so on...<br />
<br />
A simple dispensing pattern would go like this:<br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DY2(/T0800/DSQ1.5)''' (on day two, at 8 a.m., take 1.5 quantity)<br />
'''/RESTART''' (restart cycle) <br />
<br />
The above commands would alternate between 1 tablet and 1.5 tablet daily on the MAR. <br />
<br />
Another example:<br />
<br />
In the SIG Lines<br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes<br />
'''/DY1(/T0800/DSQ1/T2000/DSQ1)''' (on day one at 8 a.m. and 8 p.m. take 1 quantity)<br />
'''/EV=2''' (every other day)<br />
<br />
The above commands would have a patient take 1 tablet twice a day at specific times, then skip a day, and take 1 tablet twice a day again.<br />
<br />
===Daily Dispensing Pattern===<br />
Uses '''/NDAY''' in SIG lines in conjunction with '''/DY''' date and time commands in the Rx Notes.<br />
<br />
This is designed for patterns that span the entire scrip throughout all dispensings. For example,this is what is used for scrips that have a loading dose period or for scrips that have a step-down dosing schedule. This pattern will not restart for each dispensing. If you have a /MSTART=mmddyy in the sigs, that will be considered Day 1 of the pattern otherwise we will use the dispense date of the first dispensing. The pattern will continue for a max of 400 days. If a scrip is renumbered, the pattern treats it as a new scrip and starts the pattern over.<br />
<br />
Some examples:<br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DY8(/T0800/DSQ2)''' (on day eight, at 8 a.m., take 2 quantity)<br />
'''/DY15(/T0800/DSQ3)''' (on day fifteen, at 8 a.m., take 3 quantity and continue for the rest of the prescription)<br />
<br />
The above example would have the patient take 1 pill every day for the first week, then 2 pills every day for the second week, and finally 3 pills every day for the rest of the prescription. <br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ2)''' (on day one, at 8 a.m., take 2 quantity)<br />
'''/DY4(/T0800/DSQ1)''' (on day four, at 8 a.m., take 1 quantity)<br />
'''/DY10(/T0800/DSQ0)''' (Sets dispensed quantity as 0 for the rest of the prescription)<br />
<br />
The above example would have the patient take 2 tablets daily for 3 days, then 1 tablet daily for 6 days, then stop.<br />
<br />
===Weekly Dispensing Pattern===<br />
Uses '''/DDAY''' or '''/ODAY''' in SIG lines in conjunction with '''/DMON''' date and time commands in the Rx Notes.<br />
<br />
This is designed for patterns that are based on administration on specific days of the week. There are two commands to activate this type of pattern. /DDAY in the sigs says you want to administer this drug on a specific day of the week IN ADDITION to the normal weekly pattern. /ODAY in the sigs says you want to administer this drug ONLY on specified days of the week.<br />
<br />
Some Examples:<br />
<br />
In the SIG Lines <br />
'''/ODAY''' (Marks prescription for a cycle based on the days of the week)<br />
In the Rx Notes <br />
'''/DMON(/T0800/DSQ1)''' (On Monday, at 8 a.m., take 1 tablet) <br />
'''/DWED(/T0800/DSQ1)''' (On Wednesday, at 8 a.m., take 1 tablet) <br />
'''/DFRI(/T0800/DSQ1)''' (On Friday, at 8 a.m., take 1 tablet)<br />
<br />
The above pattern would have the patient take 1 pill every Monday, Wednesday, and Friday. <br />
<br />
In the SIG Lines <br />
'''/T0800/DSQ1''' (Every day of the prescription, take one quantity at 8 a.m.)<br />
'''/DDAY''' (Marks the prescription for an additional day dispensing cycle)<br />
In the Rx Notes <br />
'''/DTUE(/T0800/DSQ1)''' (On Tuesday, at 8 a.m., take 1 tablet IN ADDITION to the tablet you take daily)<br />
<br />
The above example has the patient take 1 tablet every day of the week, and adds an additional tablet to be taken every Tuesday.<br />
<br />
===Monthly Dispensing Pattern===<br />
Uses '''/MDAY''' in SIG lines in conjunction with '''/DM''' date and time commands in Rx Notes.<br />
<br />
This is designed for patterns that are based on the date of each administration. The pattern goes from Day 1 to Day 31. QuickSCRIP will look at the date of each administration and compare it to the pattern to determine the number of pills. This pattern repeats every month.<br />
<br />
Some examples:<br />
<br />
In the SIG Lines <br />
'''/MDAY''' (Marks prescription for a recurring monthly cycle)<br />
In the Rx Notes <br />
'''/DM1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DM8(/T0800/DSQ0)''' (on day eight, at 8 a.m., take 0 quantity)<br />
<br />
The above example would have the patient take 1 pill every day for the first seven days of the month (regardless of what day of the week they fell on), and would repeat for next month.<br />
<br />
===Hardcoded Schedules===<br />
QuickSCRIP includes some hardcoded dose schedules. Typing these commands in the Rx Notes, in conjunction with '''/NDAY''' in the SIGs will print these cycles without requiring that the user type out the entire schedule block.<br />
<br />
'''/ZPACK'''<br />
Take quantity 2 at 8 a.m. on the first day, then 1 pill at 8 a.m. every day for the next 4 days.<br />
<br />
'''/MEDPAKB''' (Medrol dosepak basic) <br />
Take 6 at 8 AM the first day<br />
Take 5 at 8 AM the second day<br />
Take 4 at 8 AM the third day<br />
Take 3 at 8 AM the fourth day<br />
Take 2 at 8 AM the fifth day<br />
Take 1 at 8 AM the sixth day<br />
<br />
'''/MEDPAKC''' (Medrol dosepak complex)<br />
The first day take 2 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
The second day take 1 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
The third day take 1 at 8 AM, 1 at Noon, 1 at Dinner, 1 at Bedtime<br />
The fourth day take 1 at 8 AM, 1 at Noon, 1 at Bedtime<br />
The fifth day take 1 at 8 AM, 1 at Bedtime<br />
The sixth day take 1 at 8 AM<br />
<br />
'''/PREDPAK''' (Prednisone dosepak complex)<br />
Days 1-4 take 2 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
Days 5-8 take 1 at 8 AM, 1 at Noon, 1 at Dinner, 1 at Bedtime<br />
Days 9-12 take 1 at 8 AM<br />
<br />
==MAR Additional Commands==<br />
Many of our MAR forms can be custom written to include additional customer information. <br />
<br />
===Allergies (alternate)===<br />
In addition to the MAL file method listed above, MARs can be set to pull allergies from the Patient FM as well.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Select '''Y''' to go to the allergies screen. <br />
# From here, you can search for allergies by name or diagnosis code.<br />
<br />
Please note that what can be linked to a patient is limited to the Medi-Span database.<br />
<br />
===Room Number===<br />
You can attach a room number to the patient via the Customer Word Screen.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Hit F11 to pull up the '''Customer Word File'''<br />
# Enter '''/ROOM#=''' followed by the room number. Example: /Room#=12345<br />
<br />
===Admitted Date===<br />
Similarly to the Room Number, this can be linked to the patient via the Customer Notes Screen. <br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Hit F11 to pull up the '''Customer Word File'''<br />
# Enter '''/ADM=''' followed by the date without slashes. Example: /ADM=010118<br />
<br />
===Start and Stop Times===<br />
By default, QuickSCRIP assumes the Start Time to be the date on the prescription. Some doctors require medication be administered within a certain date range. These dates can be set in the RX Word screen (similar to the customer word screen) or the Rx SIG lines.<br />
<br />
# Pull up a prescription in '''RXFILL''' or '''EDIT''' (1 or 6 in the Pharmacy Main Menu.<br />
# Enter '''/MSTART=''' and '''/MSTOP=''' in the SIG lines followed by the dates.<br />
# '''OR''' hit F11 to open the '''RX Word file'''', and enter the above commands there as well. <br />
<br />
===Customer Identification Number (CID)===<br />
The CID is pulled from the Patient File Screen, line 4.<br />
<br />
# Start at the '''Pharmacy Main Menu'''<br />
# Chose 13. '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Enter the '''CID''' on Line 4. <br />
<br />
===Height & Weight===<br />
Customer Height and Weight Values can be entered on the Patient File Screen, screen 4.<br />
<br />
# Start at the '''Pharmacy Main Menu'''<br />
# Choose 13. '''Patient File Maint.'''<br />
# Search for the Patient<br />
# Type O4 (letter O, number 4) and enter to go to '''Screen 4'''<br />
# Height and Weight are entered on '''lines 23-26'''<br />
<br />
==Diagnosing Problems==<br />
<br />
Sometimes, when you run an MAR, certain prescriptions you'd expect to print do not. The following are some things to check for:<br />
<br />
* '''Time Codes''' (e.g. /T0800), some systems are setup to ONLY print prescriptions with time codes present.<br />
* '''The Rx is Renumbered'''. By default, the MAR program excludes renumbered prescriptions. This is designated in the '''EDIT''' screen (Processing Menu, option 6), on line 4. <br />
* '''Rx is outside the MAR's Date Range'''. This is set in the MAR screen. Make sure the prescription's fill date is within the report date range, and has enough days supply to run into the future month (line 14).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=MAR_Guide&diff=11497MAR Guide2022-11-14T21:19:10Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP has the ability to generate MAR (Medication Administration Records) forms for nursing homes and healthcare facilities. QuickSCRIP can print MARs directly onto blank paper, or it can populate pre-printed forms. <br/> '''This is an optional software feature and has an additional cost to install. '''<br />
<br />
==Printing MARs==<br />
[[File:MARscreen.jpg|frame|600px]]<br />
<br />
Printing MARs in QuickSCRIP is similar to running reports. Once a patient, facility, and prescriptions have been setup, you can printout MAR sheets. There are two ways to get to the MAR print screen:<br />
<br />
From the Nursing Home Menu:<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 10 '''Nursing Home'''<br />
#* Option 10 will print MARs<br />
#* Option 11 will print Doctor's Orders<br />
#* Option 13 will display the MAR on-screen<br />
<br />
From the Reports Menu<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 4 '''Reports'''<br />
# Select Option 1 '''Rx Reports Menu'''<br />
# Select Option 22 ''' Print Med Sheets'''<br />
<br />
Once you're in the MAR print screen, you can modify the details of the report.<br />
* '''Lines 1 and 2''' will let you print by a name range, or just print an MAR for a single patient.<br />
* '''Lines 4 and 5''' will set the date range that the prescriptions have been filled in.<br />
* '''Lines 6 and 7''' will let you narrow or exclude facilities by auto-profile code.<br />
* '''Line 13''' lets you manually type a facility name, which will appear at the top of the MAR sheet.<br />
* '''Line 14''' sets the future month that the report will print the MAR for. <br />
<br />
Once you have setup the report, '''P''' will print the MAR. The MAR can be set to print on your report printer, or on any other networked printer you'd like to designate for that purpose.<br />
<br />
==Facility Setup==<br />
If you are printing MARs for multiple facilities, you can use auto-profile codes to group patients with specific locations.<br />
<br />
[[File:Autoscreen.jpg|frame|600px]]<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 3, '''Utilities'''<br />
# Select Option 3, '''Business Control File'''<br />
# Select number 28, '''Auto profile Code Descriptions'''<br />
<br />
This screen allows you to assign facilities to an auto-profile code. In the small column, select a letter or number for the code, and in the larger column, enter the name of the facility. These codes can then be assigned to patients (covered in the next segment). Additionally, QuickSCRIP can be set to print the facility name at the top of the MAR sheets.<br />
<br />
'''Note:''' You can use any letter (capital or lowercase), number, or symbol '''EXCEPT''' for A, a, E, e, or * (asterisk).<br />
<br />
==Patient Setup==<br />
Additional information can be attached to patients, which can be used in MAR forms.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Select option 13, '''Patient File Maint.'''<br />
<br />
From here, search for the customer you'd like to update. <br />
<br />
===Auto Profile Code===<br />
You can group patients together under a facility with auto profile codes. This is useful for printing MAR forms by facility, and you can also group these customers together for other reports you might run. If you have linked auto profile codes by facility (covered in the Facility Setup segment) then you can attach it to a patient by entering the code on '''line 19'''.<br />
<br />
'''Note:''' You can enter an * (asterisk) on line 19 to see what auto-profile codes are available from the assigned list. <br />
<br />
===Admission Date===<br />
Some facilities require that the admission date be included on the MAR, or at least be tracked electronically. This can be stored in the '''Customer Notes File'''.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F11''' to access the Notes screen<br />
<br />
Select any open line, and enter '''/ADM mmddyy'''.<br />
<br />
===Patient Location===<br />
QuickSCRIP can store the patient's location or room number. <br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''O2''' to access screen 2 of the '''Patient File Maint.'''<br />
# Select '''line 32''', and enter the patient's room or bed number. <br />
<br />
===Patient Facility ID===<br />
QuickSCRIP can also store the facility ID. <br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''O2''' to access screen 2 of the '''Patient File Maint.'''<br />
# Select '''line 33''', and enter the patient's facility ID number.<br />
<br />
===Diseases and Allergies===<br />
Diseases and Allergies can be linked to the patient's profile and setup to print on MAR sheets.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''Z''' for Diseases or '''Y''' for Allergies.<br />
<br />
From year you can search and add diseases and allergies to the patient. These lists are compiled from Medispan data.<br />
<br />
===Diagnosis, Comments, and Alternative Allergies===<br />
You can attach diagnosis information, healthcare comments, or free-text allergies information to a patient's profile. <br />
<br />
[[File:Diagnosis.jpg|frame|600px]]<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''L''' for MAL_unique#<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
Windows will now open a text file, where you can type up free-form text. Diagnosis and Comments have 6 lines of text. You can enter allergies here as an alternative method to the one above. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
===Patient Orders===<br />
Patient orders can be attached to a patient profile.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''O''' for MAO_unique#<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
There are many different commands you can add in the patient orders text file:<br />
<br />
* Admission Dates, Time Commands, Start and Stop Dates<br />
** /ADM MM/DD/YYY<br />
** /T8am/T1200/TNOON, Ect<br />
** /MSTART= and /MSTOP=<br />
* PRN commands<br />
** /TP/TR/TN or /TPRN<br />
** Prints P R N vertically in hour blocks on MAR sheet.<br />
* Diet Plans with /DIET followed by instructions.<br />
* Standing Orders Files can be added with /SO=aaaa (aaaa = name of orders)<br />
<br />
Each order can contain a maximum of 4 lines. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
===Facility or Store Orders===<br />
Facility or Store orders can be attached to a patient profile.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''SO''' for MAO.SO.TXT<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
There are many different commands you can add in the patient orders text file:<br />
<br />
* Admission Dates, Time Commands, Start and Stop Dates<br />
** /ADM MM/DD/YYY<br />
** /T8am/T1200/TNOON, Ect<br />
** /MSTART= and /MSTOP=<br />
* PRN commands<br />
** /TP/TR/TN or /TPRN<br />
** Prints P R N vertically in hour blocks on MAR sheet.<br />
* Diet Plans with /DIET followed by instructions.<br />
* Standing Orders Files can be added with /SO=aaaa (aaaa = name of orders)<br />
<br />
Each order can contain a maximum of 4 lines. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
==Rx Setup==<br />
QuickSCRIP MAR sheets can include dispensing time charts for nursing homes. In order to generate these charts, and inform nursing homes about dispense patterns, you will need to add special codes to prescriptions (via SIGs and in Rx notes).<br />
<br />
===Dispensing Time Commands===<br />
The dispensing time commands instruct QuickSCRIP to populate the hour blocks on the MAR sheets. For prescriptions that are always dispensed at the same time every day, you can use the commands by themselves. For more complicated cycles, you will have to use additional commands.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose option 6, '''Edit an Rx'''<br />
# Find the prescription you'd like to add time codes to.<br />
# Dispensing times will be added on any black SIG line (lines 30-37)<br />
<br />
Time Commands are entered with a '''/T''' immediately followed by the dispensing time. <br/><br />
Example: /Tam/T3pm/T8pm will print 8 a.m., 3 p.m., and 8 p.m. vertically in the hour blocks of the MAR.<br />
* Times can be entered as "8am", "noon", or "0800". MAR sheets will print whatever you type after the /T. <br />
* You only need the /T command for a scrip to print on an MAR, you do not have to have any text or time following it.<br />
* You can have up to 4 time commands stacked in a block.<br />
* MAR forms that print to blank paper require time codes be entered in military time, as do many integrated electronic MAR programs.<br />
<br />
For prescriptions that require more than four time commands, you can add additional commands in the RX Notes screen.<br />
# Start in the '''EDIT''' or '''FILL''' screens. <br />
# Search for the prescription you'd like to add codes to.<br />
# Press '''F11''' on your keyboard to pull up the '''RX notes'''.<br />
# Add /T commands on any blank line.<br />
<br />
===Start and Stop Date commands===<br />
Start and Stop Date commands are optional for MAR sheets. If they have been linked to a prescription, we can print these dates on select MAR and Doctor's Order Sheets. If an MAR report report date range is set to before the start date or after the stop date, then the scrip will not print on an MAR. Start and Stop dates are set in the Rx Notes screen.<br />
<br />
# Start in the '''EDIT''' or '''FILL''' screens. <br />
# Search for the prescription you'd like to add codes to.<br />
# Press '''F11''' on your keyboard to pull up the '''RX notes'''.<br />
# Add the start and stop commands on any blank lines. (preferably a separate line for each command)<br />
<br />
'''/MSTART=mm/dd/yy''' sets the start date.<br />
'''/MSTOP=mm/dd/yy''' sets the stop date.<br />
<br />
===Grouping Prescriptions===<br />
You can link scrips together so they appear grouped when you view a customer's history in RxFill or Edit.<br />
<br />
# Start in the '''RxFill''' or '''Edit''' screens<br />
# Search for the prescriptions you'd like to link together<br />
# In an open SIG line, add '''/ROxxx''' (xxx = the sort key that each scrip will share)<br />
<br />
When in RxFill or Edit, you can type '''H.RO''' instead of '''H''' when you view the patient's history to view grouped prescriptions.<br />
<br />
===Omitting Prescriptions from the MAR===<br />
QuickSCRIP will omit certain prescriptions from MAR sheets under certain conditions or with certain commands. If you want to omit a prescription from the MAR sheet (perhaps because it won't be administered there) or if a scrip isn't printing that should, look for the following:<br />
<br />
* By default, prescriptions that have no '''Dispensing Time Commands (/T)''' will be omitted from MAR sheets.<br />
* Rx's that have been marked as '''Discontinued (/DC)''' will not print<br />
** '''/DCM''' is an exception that will print the scrip on an MAR, but will still be considered discontinued by the system.<br />
** '''/DCxx''' (where xx = a number) the system will consider the Rx discontinued xx days after the last dispensing date.<br />
** '''/RX EXPIRES MM/DD/YY''' on any SIG line will cause the system to treat the Rx as discontinued after the specified date.<br />
* By default, prescriptions that have been '''renumbered''' will '''not''' print on an MAR.<br />
* By default, prescriptions that are '''on-file''' will '''not''' print on an MAR.<br />
* If an MAR report date range is set to before the start date or after the stop date commands designate, then the scrip will not print on an MAR<br />
<br />
==Special Patterned Dispensings==<br />
QuickSCRIP can create a variety of dispensing patterns for MAR forms. You can use the commands below for scrips that have more complex dispensing cycles than simple time commands. Use these commands and accompanying examples for daily, weekly, or monthly dispensing cycles. <br />
<br />
Some of these dispensing cycles require commands be entered in both the Rx SIG lines and Rx NOTES lines (F11 from RxFill or Edit screens).<br />
<br />
Scrips marked for Special Patterned Dispensings will need to have '''/NDAY,''' (Daily pattern) '''/DDAY, /ODAY,''' (weekly pattern) or '''/MDAY''' (monthly pattern) in the SIG lines, along with at least one /T command. See subsections below on these pattern commands.<br />
<br />
In the Rx Notes, you will need to set Day commands. These are entered as '''/DY1, /DY2, /DY3''' (day in a numeric cycle) or '''/DMON, /DWED, /DFRI''' (on a week-day cycle), or '''/DM1, /DM2, /DM3''' (days of the month). Which day command to use is relative to what pattern command you have in the SIGs. You can also add dispensing times and dispensing quantities to each day with '''/T''' and '''/DSQ''' commands in parenthesis after each day. At the end of the pattern, you can also have commands to repeat cycles or skip days. <br />
<br />
* '''/RESTART''' repeats a cycle.<br />
* '''/NOREPEAT''' ends a repeat cycle (ideal for cycles that rely on weekday names.<br />
* '''/EV=x''' (x=number) for patterns that repeat a certain number of days. /EV=2 would be every other day, /EV=3 would be every third day, and so on...<br />
<br />
A simple dispensing pattern would go like this:<br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DY2(/T0800/DSQ1.5)''' (on day two, at 8 a.m., take 1.5 quantity)<br />
'''/RESTART''' (restart cycle) <br />
<br />
The above commands would alternate between 1 tablet and 1.5 tablet daily on the MAR. <br />
<br />
Another example:<br />
<br />
In the SIG Lines<br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes<br />
'''/DY1(/T0800/DSQ1/T2000/DSQ1)''' (on day one at 8 a.m. and 8 p.m. take 1 quantity)<br />
'''/EV=2''' (every other day)<br />
<br />
The above commands would have a patient take 1 tablet twice a day at specific times, then skip a day, and take 1 tablet twice a day again.<br />
<br />
===Daily Dispensing Pattern===<br />
Uses '''/NDAY''' in SIG lines in conjunction with '''/DY''' date and time commands in the Rx Notes.<br />
<br />
This is designed for patterns that span the entire scrip throughout all dispensings. For example,this is what is used for scrips that have a loading dose period or for scrips that have a step-down dosing schedule. This pattern will not restart for each dispensing. If you have a /MSTART=mmddyy in the sigs, that will be considered Day 1 of the pattern otherwise we will use the dispense date of the first dispensing. The pattern will continue for a max of 400 days. If a scrip is renumbered, the pattern treats it as a new scrip and starts the pattern over.<br />
<br />
Some examples:<br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DY8(/T0800/DSQ2)''' (on day eight, at 8 a.m., take 2 quantity)<br />
'''/DY15(/T0800/DSQ3)''' (on day fifteen, at 8 a.m., take 3 quantity and continue for the rest of the prescription)<br />
<br />
The above example would have the patient take 1 pill every day for the first week, then 2 pills every day for the second week, and finally 3 pills every day for the rest of the prescription. <br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ2)''' (on day one, at 8 a.m., take 2 quantity)<br />
'''/DY4(/T0800/DSQ1)''' (on day four, at 8 a.m., take 1 quantity)<br />
'''/DY10(/T0800/DSQ0)''' (Sets dispensed quantity as 0 for the rest of the prescription)<br />
<br />
The above example would have the patient take 2 tablets daily for 3 days, then 1 tablet daily for 6 days, then stop.<br />
<br />
===Weekly Dispensing Pattern===<br />
Uses '''/DDAY''' or '''/ODAY''' in SIG lines in conjunction with '''/DMON''' date and time commands in the Rx Notes.<br />
<br />
This is designed for patterns that are based on administration on specific days of the week. There are two commands to activate this type of pattern. /DDAY in the sigs says you want to administer this drug on a specific day of the week IN ADDITION to the normal weekly pattern. /ODAY in the sigs says you want to administer this drug ONLY on specified days of the week.<br />
<br />
Some Examples:<br />
<br />
In the SIG Lines <br />
'''/ODAY''' (Marks prescription for a cycle based on the days of the week)<br />
In the Rx Notes <br />
'''/DMON(/T0800/DSQ1)''' (On Monday, at 8 a.m., take 1 tablet) <br />
'''/DWED(/T0800/DSQ1)''' (On Wednesday, at 8 a.m., take 1 tablet) <br />
'''/DFRI(/T0800/DSQ1)''' (On Friday, at 8 a.m., take 1 tablet)<br />
<br />
The above pattern would have the patient take 1 pill every Monday, Wednesday, and Friday. <br />
<br />
In the SIG Lines <br />
'''/T0800/DSQ1''' (Every day of the prescription, take one quantity at 8 a.m.)<br />
'''/DDAY''' (Marks the prescription for an additional day dispensing cycle)<br />
In the Rx Notes <br />
'''/DTUE(/T0800/DSQ1)''' (On Tuesday, at 8 a.m., take 1 tablet IN ADDITION to the tablet you take daily)<br />
<br />
The above example has the patient take 1 tablet every day of the week, and adds an additional tablet to be taken every Tuesday.<br />
<br />
===Monthly Dispensing Pattern===<br />
Uses '''/MDAY''' in SIG lines in conjunction with '''/DM''' date and time commands in Rx Notes.<br />
<br />
This is designed for patterns that are based on the date of each administration. The pattern goes from Day 1 to Day 31. QuickSCRIP will look at the date of each administration and compare it to the pattern to determine the number of pills. This pattern repeats every month.<br />
<br />
Some examples:<br />
<br />
In the SIG Lines <br />
'''/MDAY''' (Marks prescription for a recurring monthly cycle)<br />
In the Rx Notes <br />
'''/DM1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DM8(/T0800/DSQ0)''' (on day eight, at 8 a.m., take 0 quantity)<br />
<br />
The above example would have the patient take 1 pill every day for the first seven days of the month (regardless of what day of the week they fell on), and would repeat for next month.<br />
<br />
===Hardcoded Schedules===<br />
QuickSCRIP includes some hardcoded dose schedules. Typing these commands in the Rx Notes, in conjunction with '''/NDAY''' in the SIGs will print these cycles without requiring that the user type out the entire schedule block.<br />
<br />
'''/ZPACK'''<br />
Take quantity 2 at 8 a.m. on the first day, then 1 pill at 8 a.m. every day for the next 4 days.<br />
<br />
'''/MEDPAKB''' (Medrol dosepak basic) <br />
Take 6 at 8 AM the first day<br />
Take 5 at 8 AM the second day<br />
Take 4 at 8 AM the third day<br />
Take 3 at 8 AM the fourth day<br />
Take 2 at 8 AM the fifth day<br />
Take 1 at 8 AM the sixth day<br />
<br />
'''/MEDPAKC''' (Medrol dosepak complex)<br />
The first day take 2 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
The second day take 1 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
The third day take 1 at 8 AM, 1 at Noon, 1 at Dinner, 1 at Bedtime<br />
The fourth day take 1 at 8 AM, 1 at Noon, 1 at Bedtime<br />
The fifth day take 1 at 8 AM, 1 at Bedtime<br />
The sixth day take 1 at 8 AM<br />
<br />
'''/PREDPAK''' (Prednisone dosepak complex)<br />
Days 1-4 take 2 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
Days 5-8 take 1 at 8 AM, 1 at Noon, 1 at Dinner, 1 at Bedtime<br />
Days 9-12 take 1 at 8 AM<br />
<br />
==MAR Additional Commands==<br />
Many of our MAR forms can be custom written to include additional customer information. <br />
<br />
===Allergies (alternate)===<br />
In addition to the MAL file method listed above, MARs can be set to pull allergies from the Patient FM as well.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Select '''Y''' to go to the allergies screen. <br />
# From here, you can search for allergies by name or diagnosis code.<br />
<br />
Please note that what can be linked to a patient is limited to the Medi-Span database.<br />
<br />
===Room Number===<br />
You can attach a room number to the patient via the Customer Word Screen.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Hit F11 to pull up the '''Customer Word File'''<br />
# Enter '''/ROOM#=''' followed by the room number. Example: /Room#=12345<br />
<br />
===Admitted Date===<br />
Similarly to the Room Number, this can be linked to the patient via the Customer Notes Screen. <br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Hit F11 to pull up the '''Customer Word File'''<br />
# Enter '''/ADM=''' followed by the date without slashes. Example: /ADM=010118<br />
<br />
===Start and Stop Times===<br />
By default, QuickSCRIP assumes the Start Time to be the date on the prescription. Some doctors require medication be administered within a certain date range. These dates can be set in the RX Word screen (similar to the customer word screen) or the Rx SIG lines.<br />
<br />
# Pull up a prescription in '''RXFILL''' or '''EDIT''' (1 or 6 in the Pharmacy Main Menu.<br />
# Enter '''/MSTART=''' and '''/MSTOP=''' in the SIG lines followed by the dates.<br />
# '''OR''' hit F11 to open the '''RX Word file'''', and enter the above commands there as well. <br />
<br />
===Customer Identification Number (CID)===<br />
The CID is pulled from the Patient File Screen, line 4.<br />
<br />
# Start at the '''Pharmacy Main Menu'''<br />
# Chose 13. '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Enter the '''CID''' on Line 4. <br />
<br />
===Height & Weight===<br />
Customer Height and Weight Values can be entered on the Patient File Screen, screen 4.<br />
<br />
# Start at the '''Pharmacy Main Menu'''<br />
# Choose 13. '''Patient File Maint.'''<br />
# Search for the Patient<br />
# Type O4 (letter O, number 4) and enter to go to '''Screen 4'''<br />
# Height and Weight are entered on '''lines 23-26'''<br />
<br />
==Diagnosing Problems==<br />
<br />
Sometimes, when you run an MAR, certain prescriptions you'd expect to print do not. The following are some things to check for:<br />
<br />
* '''Time Codes''' (e.g. /T0800), some systems are setup to ONLY print prescriptions with time codes present.<br />
* '''The Rx is Renumbered'''. By default, the MAR program excludes renumbered prescriptions. THis is designated in the '''EDIT''' screen (Processing Menu, option 6), on line 4. <br />
* '''Rx is outside the MAR's Date Range'''. This is set in the MAR screen. Make sure the prescription's fill date is within the report date range, and has enough days supply to run into the future month (line 14).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=DUR_Codes&diff=11496DUR Codes2022-10-20T14:27:19Z<p>Cecswiki: </p>
<hr />
<div>==Drug Utilization Review Codes==<br />
DUR codes are sometimes required to override specific rejections. These codes change from prescription to prescription, so it is usually safer to call the insurance company and get the appropriate sequence of codes from them. Additionally, insurance reject messages might also specify what code they want in what field. DUR codes can sometimes be referred to in a reject as '''HX PPS''' codes.<br />
<br />
A DUR code is comprised of three parts; the Conflict code, the Professional Service code, and the Result of Service code. To send the DUR code, go to any SIG line and put the following: <br />
<br />
'''/DURxxyyzz''' <br/><br />
xx = Conflict code NCPDP Field 439-E4 <br/><br />
yy = Professional Service Code (Formerly Intervention code) NCPDP field 440-E5 <br/><br />
zz = Result of Service Code (Formerly Outcome code) NCPDP field 441-E6 <br/><br />
<br />
'''NOTE:''' If someone needs to send just the conflict, intervention, or outcome codes, they may use /DUC, /DUI, or /DUO and the respective code. <br/><br />
<br />
===Conflict Codes===<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="100pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|AD || Additional Drug needed <br />
|-<br />
|AN || Prescription Authentication <br />
|-<br />
|AR || Adverse Drug Reaction <br />
|-<br />
|AT || Additive Toxicity <br />
|-<br />
|CH || Call HELP Desk <br />
|-<br />
|CS || Patient Complaint/Symptom <br />
|-<br />
|DA || Drug-Allergy Alert <br />
|-<br />
|DC || Drug-Disease Inferred precaution <br />
|-<br />
|DD || Drug-Drug Interaction <br />
|-<br />
|DF || Drug-Food Interaction <br />
|-<br />
|DI || Drug Incompatibility <br />
|-<br />
|DL || Drug-Lab Conflict <br />
|-<br />
|DM || Apparent Drug Misuse<br />
|- <br />
|DR || Dose Range Conflict<br />
|-<br />
|DS || Tobacco use precaution<br />
|- <br />
|ER || OverUse precaution <br />
|-<br />
|EX || Excessive Quantity <br />
|-<br />
|HD || High Dose Alert <br />
|-<br />
|IC || Iatrogenic Condition Alert <br />
|-<br />
|ID || Ingredient duplication <br />
|-<br />
|LD || Low Dose Alert <br />
|-<br />
|LR || UnderUse precaution <br />
|-<br />
|MC || Drug-Disease (Reported) precaution <br />
|-<br />
|MN || Insufficient duration Alert <br />
|-<br />
|MS || Missing Information/Clarification <br />
|-<br />
|MX || Excessive duration Alert <br />
|-<br />
|NA || Drug Not Available <br />
|-<br />
|ND || New Disease/Diagnosis <br />
|-<br />
|NF || Non-formulary Drug <br />
|-<br />
|NN || Unnecessary Drug <br />
|-<br />
|NP || New Patient Processing <br />
|-<br />
|NR || Lactation/Nursing Interaction <br />
|-<br />
|NS || Insufficient Quantity <br />
|-<br />
|OH || Alcohol precaution <br />
|-<br />
|PA || Drug-Age precaution <br />
|-<br />
|PC || Patient Consultation/Education <br />
|-<br />
|PG || Drug-Pregnancy Alert<br />
|- <br />
|PN || Prescriber Consultation <br />
|-<br />
|PP || Plan Protocol <br />
|-<br />
|PR || Prior adverse drug reaction<br />
|- <br />
|PS || Product Selection Opportunity <br />
|-<br />
|RF || Health Provider Referral<br />
|- <br />
|SD || Suboptimal Drug/Indication <br />
|-<br />
|SE || Side Effect Therapy <br />
|-<br />
|SF || Suboptimal Dosage Form <br />
|-<br />
|SR || Suboptimal Regimen <br />
|-<br />
|SX || Drug-Gender Alert <br />
|-<br />
|TD || Therapeutic duplication<br />
|- <br />
|TN || Laboratory Test Needed<br />
|- <br />
|TP || Payer/Processor Question <br />
|}<br />
<br />
===Professional Service Codes===<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="100pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|00 || No Intervention <br />
|- <br />
|AS || Patient Assessment <br />
|- <br />
|CC || CoordinatIon of Care <br />
|- <br />
|DE || Dosing Evaluation/Determination <br />
|- <br />
|FE || Formulary Enforcement <br />
|- <br />
|GP || Generic product selection <br />
|- <br />
|M0 || Prescriber Consulted<br />
|- <br />
|MR || Medication Review <br />
|- <br />
|P0 || Patient Consulted <br />
|- <br />
|PE || Patient Education/Instruction <br />
|- <br />
|PF || Patient Referral <br />
|- <br />
|PH || Patient Medication History <br />
|- <br />
|PM || Patient Monitoring <br />
|- <br />
|PT || Perform Laboratory Test <br />
|- <br />
|R0 || Pharmacist Consulted other source <br />
|- <br />
|RT || Recommend Laboratory Test <br />
|- <br />
|SC || Self-Care Consultation <br />
|- <br />
|SW || Literature Search/Review <br />
|- <br />
|TC || Payer/Processor Consulted <br />
|- <br />
|TH || Therapeutic Product Interchange <br />
|}<br />
<br />
===Result of Service Codes===<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="100pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|Blank || NOT Specified <br />
|- <br />
|00 || NOT Specified <br />
|- <br />
|1A || Filled as is, False positive. <br />
|- <br />
|1B || Filled prescription as is. <br />
|- <br />
|1C || Filled with different Dose. <br />
|- <br />
|1D || Filled with different Directions.<br />
|- <br />
|1E || Filled with different Drug. <br />
|- <br />
|1F || Filled with different Quantity.<br />
|- <br />
|1G || Filled with Prescriber approval. <br />
|- <br />
|1H || Brand to Generic change. <br />
|- <br />
|1J || Rx to OTC change. <br />
|- <br />
|2A || Prescription NOT filled. <br />
|- <br />
|2B || NOT filled, directions clarified. <br />
|- <br />
|3A || Recommendation Accepted <br />
|- <br />
|3B || Recommendation Not Accepted <br />
|- <br />
|3C || Discontinued Drug, Prescriber authorized Discontinuance of drug <br />
|- <br />
|3D || Regimen Changed <br />
|- <br />
|3E || Therapy Changed <br />
|- <br />
|3F || Therapy Changed--Cost increase acknowledged <br />
|- <br />
|3G || Drug Therapy Unchanged <br />
|- <br />
|3H || Follow-up/Report, Verbal and/or Written information was communicated from the Pharmacist to the Prescriber or Patient.<br />
|-<br />
|3J || Patient Referral<br />
|-<br />
|3K || Instructions Understood<br />
|-<br />
|3M || Compliance Aid Provided<br />
|-<br />
|3N || Medication Administered<br />
|-<br />
|4A || Prescribed with Acknowledgments<br />
|-<br />
|4B || Dispensed, Palliative Care<br />
|-<br />
|4C || Dispensed, Hospice<br />
|-<br />
|4D || Dispensed, Cancer Treatment<br />
|-<br />
|4E || Dispensed, Chronic Pain<br />
|-<br />
|4F || Dispensed, Exempt Per Prescriber<br />
|-<br />
|4G || Dispensed, Surgery/Trauma<br />
|-<br />
|4H || Dispensed, Hospital Admission/Discharge<br />
|-<br />
|4J || Dispensed, Patient Is Not Opioid Naïve<br />
|-<br />
|4K || Prescriber Specialty Exemption-Oncology or non-hospice Palliative Care<br />
|-<br />
|4L || Prescriber Specialty Exemption-Hospice<br />
|}</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Texting&diff=11495Texting2022-10-10T17:31:32Z<p>Cecswiki: /* Mass/Bulk Texting */</p>
<hr />
<div>QuickSCRIP offers the ability to text patients. This feature can be used to inform patients that prescriptions are ready, to call you or the doctor, send updates on the availability of flu shots, or anything else you would like to communicate to your customers. '''You will need to call Cost Effective to have this feature activated.''' <br />
<br />
==Setting Up a Patient==<br />
'''Note:''' The Patient Must have a cell phone in their profile for this feature to work.<br />
<br />
# Starting from the Rx Processing Menu, choose 13 for the Patient File Maintenance.<br />
# Search for a patient<br />
# Enter the Cell Phone Number on Line 77.<br />
# Customers who want to receive text messages will need a '''Y''' on line 80.<br />
<br />
==Sending a Text==<br />
Once a patient has been setup for texting, you can message them in the system. Texts can be sent from the '''Fill Screen''', '''Edit Screen''', or '''Patient File Maintenance'''. Once a patient or prescription with a patient has been selected, you can text by pressing '''SHIFT + F5'''. <br/><br />
<br />
A prompt will appear, allowing you to type your own message or select a pre-made message (see below). After you hit '''ENTER''' on the final line of the prompt box, the message will be sent. <br/><br />
<br />
If you want QuickSCRIP to '''always''' prompt you to text a customer when you fill a scrip, you can change the customer's profile (Screen 1, line 80) from a '''Y''' to an '''A'''. The text screen will appear when you sign off on a scrip. Press UP ARROW to exit without sending a message.<br />
<br />
QuickSCRIP also offers a 'Mass texting " feature for sending bulk messages to all your cell phone customers. Please contact Cost Effective Computers if you wish to use this utility. <br />
<br />
'''Note:''' There could be delays between when you send a message and when that message has been received. Also be aware that texting costs may apply, and can vary from provider to provider.<br />
<br />
==Autotexting==<br />
QuickSCRIP can be set to automatically text during the fill process on specially designated customers.<br />
<br />
To activate this feature, go to the Business Control File.<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select 3 '''Utilities'''<br />
# Select 3 '''Business Control File'''<br />
# Choose option 6 '''Additional Rx Custom Screen 3'''<br />
# On '''line 37''', set to '''Y'''<br />
<br />
In order for autotexting to work, a customer must first be setup with a cell number (see above instructions). Additionally, the customer will need to be marked for autotexting. This can be done by marking the Customer FM, Screen 1, line 80, set to an '''A'''<br />
<br />
On customers marked this way, QuickSCRIP will automatically pull up the text interface (as if you had typed SHIFT + F5) once you sign off on a prescription. It will default to a blank screen or your preset message (see below). If you do not wish to send a text, you can back out of the text interface by pressing the UP ARROW on your keyboard.<br />
<br />
==Texting Queue==<br />
A new texting queue allows you to view, sort, and respond to incoming text messages. We alert you to incoming messages via the red bar that appears at the bottom of QuickSCRIP (similar to the Refill Queue and Surescripts Queue). <br />
<br />
The Texting Queue is '''Option 25''' from the '''Rx Processing Menu'''.<br />
<br />
==Default Text Messages==<br />
You can setup default messages, which you can then select when you text a customer. This is useful for automatically generating messages that you send frequently, like pick-up reminders. <br />
<br />
# Start in the Pharmacy Main Menu and Choose 3 for Utilities<br />
# Choose 3 again for the Business Control File<br />
# Choose option 17 for Text Messaging.<br />
<br />
QuickSCRIP can store up 6 pre-made text messages, in addition to a signature line. Additionally, you can set one of these messages to automatically populate the text box by setting it on line 17. The Signature Line is meant to include your store name and contact information, and it is automatically appended to the end of every text message. <br />
<br />
[[File:Texting1.jpg|400px|Patient FM Screen]]<br />
[[File:Texting2.jpg|420px|Texting Prompt in FILL screen]]<br />
[[File:Texting3.jpg|440px|BCFM Texting Messaging Screen]]<br />
<br />
==Mass/Bulk Texting==<br />
<br />
QuickSCRIP also has the ability to send out mass texts to customers. This could be used for general message, alerts, or even marketing purposes.<br />
<br />
# Start in the Pharmacy Main Menu.<br />
# Choose #4 Reports<br />
# Choose #3 Patient Reports<br />
# Choose Option #1 Patient List Program<br />
<br />
Use the left side of the screen to set criteria, and specify who you want to send a text to. You could limit this to customers on a specific insurance plan or that take a particular drug, customers with a specific birthday or age range, or customers who have had Rxs filled recently. Once this criteria is set, go to line '''#33 Create Email''' and set to '''T''' for Text. Choose '''P''' to Print, and QuickSCRIP will prompt you for your text message. It will also allow you to message everyone within the report parameters, or just those who have been marked with auto-text (as described above in this document).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Texting&diff=11494Texting2022-10-10T17:29:46Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP offers the ability to text patients. This feature can be used to inform patients that prescriptions are ready, to call you or the doctor, send updates on the availability of flu shots, or anything else you would like to communicate to your customers. '''You will need to call Cost Effective to have this feature activated.''' <br />
<br />
==Setting Up a Patient==<br />
'''Note:''' The Patient Must have a cell phone in their profile for this feature to work.<br />
<br />
# Starting from the Rx Processing Menu, choose 13 for the Patient File Maintenance.<br />
# Search for a patient<br />
# Enter the Cell Phone Number on Line 77.<br />
# Customers who want to receive text messages will need a '''Y''' on line 80.<br />
<br />
==Sending a Text==<br />
Once a patient has been setup for texting, you can message them in the system. Texts can be sent from the '''Fill Screen''', '''Edit Screen''', or '''Patient File Maintenance'''. Once a patient or prescription with a patient has been selected, you can text by pressing '''SHIFT + F5'''. <br/><br />
<br />
A prompt will appear, allowing you to type your own message or select a pre-made message (see below). After you hit '''ENTER''' on the final line of the prompt box, the message will be sent. <br/><br />
<br />
If you want QuickSCRIP to '''always''' prompt you to text a customer when you fill a scrip, you can change the customer's profile (Screen 1, line 80) from a '''Y''' to an '''A'''. The text screen will appear when you sign off on a scrip. Press UP ARROW to exit without sending a message.<br />
<br />
QuickSCRIP also offers a 'Mass texting " feature for sending bulk messages to all your cell phone customers. Please contact Cost Effective Computers if you wish to use this utility. <br />
<br />
'''Note:''' There could be delays between when you send a message and when that message has been received. Also be aware that texting costs may apply, and can vary from provider to provider.<br />
<br />
==Autotexting==<br />
QuickSCRIP can be set to automatically text during the fill process on specially designated customers.<br />
<br />
To activate this feature, go to the Business Control File.<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select 3 '''Utilities'''<br />
# Select 3 '''Business Control File'''<br />
# Choose option 6 '''Additional Rx Custom Screen 3'''<br />
# On '''line 37''', set to '''Y'''<br />
<br />
In order for autotexting to work, a customer must first be setup with a cell number (see above instructions). Additionally, the customer will need to be marked for autotexting. This can be done by marking the Customer FM, Screen 1, line 80, set to an '''A'''<br />
<br />
On customers marked this way, QuickSCRIP will automatically pull up the text interface (as if you had typed SHIFT + F5) once you sign off on a prescription. It will default to a blank screen or your preset message (see below). If you do not wish to send a text, you can back out of the text interface by pressing the UP ARROW on your keyboard.<br />
<br />
==Texting Queue==<br />
A new texting queue allows you to view, sort, and respond to incoming text messages. We alert you to incoming messages via the red bar that appears at the bottom of QuickSCRIP (similar to the Refill Queue and Surescripts Queue). <br />
<br />
The Texting Queue is '''Option 25''' from the '''Rx Processing Menu'''.<br />
<br />
==Default Text Messages==<br />
You can setup default messages, which you can then select when you text a customer. This is useful for automatically generating messages that you send frequently, like pick-up reminders. <br />
<br />
# Start in the Pharmacy Main Menu and Choose 3 for Utilities<br />
# Choose 3 again for the Business Control File<br />
# Choose option 17 for Text Messaging.<br />
<br />
QuickSCRIP can store up 6 pre-made text messages, in addition to a signature line. Additionally, you can set one of these messages to automatically populate the text box by setting it on line 17. The Signature Line is meant to include your store name and contact information, and it is automatically appended to the end of every text message. <br />
<br />
[[File:Texting1.jpg|400px|Patient FM Screen]]<br />
[[File:Texting2.jpg|420px|Texting Prompt in FILL screen]]<br />
[[File:Texting3.jpg|440px|BCFM Texting Messaging Screen]]<br />
<br />
==Mass/Bulk Texting==<br />
<br />
QuickSCRIP also has the ability to send out mass texts to customers. This could be used for general message, alerts, or even marketing purposes.<br />
<br />
# Start in the Pharmacy Main Menu.<br />
# Choose #4 Reports<br />
# Choose #3 Patient Reports<br />
# Choose Option #1 Patient List Program<br />
<br />
Use the left side of the screen to set criteria, and specify who you want to send a text to. You could limit this to customers on a specific insurance plan or that take a particular drug, customers with a specific birthday or age range, or customers who have had Rxs filled recently. Once this criteria is set, go to line ***#33 Create Email*** and set to ***T*** for Text. Choose ***P*** to Print, and QuickSCRIP will prompt you for your text message. t will also allow you to message everyone within the report parameters, or just those who have been marked with auto-text (as described above in this document).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=MAR_Guide&diff=11493MAR Guide2022-10-04T18:25:30Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP has the ability to generate MAR (Medication Administration Records) forms for nursing homes and healthcare facilities. QuickSCRIP can print MARs directly onto blank paper, or it can populate pre-printed forms. <br/> '''This is an optional software feature and has an additional cost to install. '''<br />
<br />
==Printing MARs==<br />
[[File:MARscreen.jpg|frame|600px]]<br />
<br />
Printing MARs in QuickSCRIP is similar to running reports. Once a patient, facility, and prescriptions have been setup, you can printout MAR sheets. There are two ways to get to the MAR print screen:<br />
<br />
From the Nursing Home Menu:<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 10 '''Nursing Home'''<br />
#* Option 10 will print MARs<br />
#* Option 11 will print Doctor's Orders<br />
#* Option 13 will display the MAR on-screen<br />
<br />
From the Reports Menu<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 4 '''Reports'''<br />
# Select Option 1 '''Rx Reports Menu'''<br />
# Select Option 22 ''' Print Med Sheets'''<br />
<br />
Once you're in the MAR print screen, you can modify the details of the report.<br />
* '''Lines 1 and 2''' will let you print by a name range, or just print an MAR for a single patient.<br />
* '''Lines 4 and 5''' will set the date range that the prescriptions have been filled in.<br />
* '''Lines 6 and 7''' will let you narrow or exclude facilities by auto-profile code.<br />
* '''Line 13''' lets you manually type a facility name, which will appear at the top of the MAR sheet.<br />
* '''Line 14''' sets the future month that the report will print the MAR for. <br />
<br />
Once you have setup the report, '''P''' will print the MAR. The MAR can be set to print on your report printer, or on any other networked printer you'd like to designate for that purpose.<br />
<br />
==Facility Setup==<br />
If you are printing MARs for multiple facilities, you can use auto-profile codes to group patients with specific locations.<br />
<br />
[[File:Autoscreen.jpg|frame|600px]]<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Select Option 3, '''Utilities'''<br />
# Select Option 3, '''Business Control File'''<br />
# Select number 28, '''Auto profile Code Descriptions'''<br />
<br />
This screen allows you to assign facilities to an auto-profile code. In the small column, select a letter or number for the code, and in the larger column, enter the name of the facility. These codes can then be assigned to patients (covered in the next segment). Additionally, QuickSCRIP can be set to print the facility name at the top of the MAR sheets.<br />
<br />
'''Note:''' You can use any letter (capital or lowercase), number, or symbol '''EXCEPT''' for A, a, E, e, or * (asterisk).<br />
<br />
==Patient Setup==<br />
Additional information can be attached to patients, which can be used in MAR forms.<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Select option 13, '''Patient File Maint.'''<br />
<br />
From here, search for the customer you'd like to update. <br />
<br />
===Auto Profile Code===<br />
You can group patients together under a facility with auto profile codes. This is useful for printing MAR forms by facility, and you can also group these customers together for other reports you might run. If you have linked auto profile codes by facility (covered in the Facility Setup segment) then you can attach it to a patient by entering the code on '''line 19'''.<br />
<br />
'''Note:''' You can enter an * (asterisk) on line 19 to see what auto-profile codes are available from the assigned list. <br />
<br />
===Admission Date===<br />
Some facilities require that the admission date be included on the MAR, or at least be tracked electronically. This can be stored in the '''Customer Notes File'''.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F11''' to access the Notes screen<br />
<br />
Select any open line, and enter '''/ADM mmddyy'''.<br />
<br />
===Patient Location===<br />
QuickSCRIP can store the patient's location or room number. <br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''O2''' to access screen 2 of the '''Patient File Maint.'''<br />
# Select '''line 32''', and enter the patient's room or bed number. <br />
<br />
===Patient Facility ID===<br />
QuickSCRIP can also store the facility ID. <br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''O2''' to access screen 2 of the '''Patient File Maint.'''<br />
# Select '''line 33''', and enter the patient's facility ID number.<br />
<br />
===Diseases and Allergies===<br />
Diseases and Allergies can be linked to the patient's profile and setup to print on MAR sheets.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''Z''' for Diseases or '''Y''' for Allergies.<br />
<br />
From year you can search and add diseases and allergies to the patient. These lists are compiled from Medispan data.<br />
<br />
===Diagnosis, Comments, and Alternative Allergies===<br />
You can attach diagnosis information, healthcare comments, or free-text allergies information to a patient's profile. <br />
<br />
[[File:Diagnosis.jpg|frame|600px]]<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''L''' for MAL_unique#<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
Windows will now open a text file, where you can type up free-form text. Diagnosis and Comments have 6 lines of text. You can enter allergies here as an alternative method to the one above. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
===Patient Orders===<br />
Patient orders can be attached to a patient profile.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''O''' for MAO_unique#<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
There are many different commands you can add in the patient orders text file:<br />
<br />
* Admission Dates, Time Commands, Start and Stop Dates<br />
** /ADM MM/DD/YYY<br />
** /T8am/T1200/TNOON, Ect<br />
** /MSTART= and /MSTOP=<br />
* PRN commands<br />
** /TP/TR/TN or /TPRN<br />
** Prints P R N vertically in hour blocks on MAR sheet.<br />
* Diet Plans with /DIET followed by instructions.<br />
* Standing Orders Files can be added with /SO=aaaa (aaaa = name of orders)<br />
<br />
Each order can contain a maximum of 4 lines. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
===Facility or Store Orders===<br />
Facility or Store orders can be attached to a patient profile.<br />
<br />
# Start in the '''Patient File Maint.'''<br />
# Find the customer you'd like to update.<br />
# Press '''F9''', you will be prompted to open an MAR text file.<br />
# Choose '''SO''' for MAO.SO.TXT<br />
# If Windows asks you to create a new file, choose '''Yes'''.<br />
<br />
There are many different commands you can add in the patient orders text file:<br />
<br />
* Admission Dates, Time Commands, Start and Stop Dates<br />
** /ADM MM/DD/YYY<br />
** /T8am/T1200/TNOON, Ect<br />
** /MSTART= and /MSTOP=<br />
* PRN commands<br />
** /TP/TR/TN or /TPRN<br />
** Prints P R N vertically in hour blocks on MAR sheet.<br />
* Diet Plans with /DIET followed by instructions.<br />
* Standing Orders Files can be added with /SO=aaaa (aaaa = name of orders)<br />
<br />
Each order can contain a maximum of 4 lines. <br />
<br />
Make sure to save the file after you have edited it. <br />
* Click '''File''' in the upper left of the text document.<br />
* Click '''Save'''. You do not need to give it a save name, QuickSCRIP will assign it a unique name.<br />
<br />
==Rx Setup==<br />
QuickSCRIP MAR sheets can include dispensing time charts for nursing homes. In order to generate these charts, and inform nursing homes about dispense patterns, you will need to add special codes to prescriptions (via SIGs and in Rx notes).<br />
<br />
===Dispensing Time Commands===<br />
The dispensing time commands instruct QuickSCRIP to populate the hour blocks on the MAR sheets. For prescriptions that are always dispensed at the same time every day, you can use the commands by themselves. For more complicated cycles, you will have to use additional commands.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose option 6, '''Edit an Rx'''<br />
# Find the prescription you'd like to add time codes to.<br />
# Dispensing times will be added on any black SIG line (lines 30-37)<br />
<br />
Time Commands are entered with a '''/T''' immediately followed by the dispensing time. <br/><br />
Example: /Tam/T3pm/T8pm will print 8 a.m., 3 p.m., and 8 p.m. vertically in the hour blocks of the MAR.<br />
* Times can be entered as "8am", "noon", or "0800". MAR sheets will print whatever you type after the /T. <br />
* You only need the /T command for a scrip to print on an MAR, you do not have to have any text or time following it.<br />
* You can have up to 4 time commands stacked in a block.<br />
* MAR forms that print to blank paper require time codes be entered in military time, as do many integrated electronic MAR programs.<br />
<br />
For prescriptions that require more than four time commands, you can add additional commands in the RX Notes screen.<br />
# Start in the '''EDIT''' or '''FILL''' screens. <br />
# Search for the prescription you'd like to add codes to.<br />
# Press '''F11''' on your keyboard to pull up the '''RX notes'''.<br />
# Add /T commands on any blank line.<br />
<br />
===Start and Stop Date commands===<br />
Start and Stop Date commands are optional for MAR sheets. If they have been linked to a prescription, we can print these dates on select MAR and Doctor's Order Sheets. If an MAR report report date range is set to before the start date or after the stop date, then the scrip will not print on an MAR. Start and Stop dates are set in the Rx Notes screen.<br />
<br />
# Start in the '''EDIT''' or '''FILL''' screens. <br />
# Search for the prescription you'd like to add codes to.<br />
# Press '''F11''' on your keyboard to pull up the '''RX notes'''.<br />
# Add the start and stop commands on any blank lines. (preferably a separate line for each command)<br />
<br />
'''/MSTART=mm/dd/yy''' sets the start date.<br />
'''/MSTOP=mm/dd/yy''' sets the stop date.<br />
<br />
===Grouping Prescriptions===<br />
You can link scrips together so they appear grouped when you view a customer's history in RxFill or Edit.<br />
<br />
# Start in the '''RxFill''' or '''Edit''' screens<br />
# Search for the prescriptions you'd like to link together<br />
# In an open SIG line, add '''/ROxxx''' (xxx = the sort key that each scrip will share)<br />
<br />
When in RxFill or Edit, you can type '''H.RO''' instead of '''H''' when you view the patient's history to view grouped prescriptions.<br />
<br />
===Omitting Prescriptions from the MAR===<br />
QuickSCRIP will omit certain prescriptions from MAR sheets under certain conditions or with certain commands. If you want to omit a prescription from the MAR sheet (perhaps because it won't be administered there) or if a scrip isn't printing that should, look for the following:<br />
<br />
* By default, prescriptions that have no '''Dispensing Time Commands (/T)''' will be omitted from MAR sheets.<br />
* Rx's that have been marked as '''Discontinued (/DC)''' will not print<br />
** '''/DCM''' is an exception that will print the scrip on an MAR, but will still be considered discontinued by the system.<br />
** '''/DCxx''' (where xx = a number) the system will consider the Rx discontinued xx days after the last dispensing date.<br />
** '''/RX EXPIRES MM/DD/YY''' on any SIG line will cause the system to treat the Rx as discontinued after the specified date.<br />
* By default, prescriptions that have been '''renumbered''' will '''not''' print on an MAR.<br />
* By default, prescriptions that are '''on-file''' will '''not''' print on an MAR.<br />
* If an MAR report date range is set to before the start date or after the stop date commands designate, then the scrip will not print on an MAR<br />
<br />
==Special Patterned Dispensings==<br />
QuickSCRIP can create a variety of dispensing patterns for MAR forms. You can use the commands below for scrips that have more complex dispensing cycles than simple time commands. Use these commands and accompanying examples for daily, weekly, or monthly dispensing cycles. <br />
<br />
Some of these dispensing cycles require commands be entered in both the Rx SIG lines and Rx NOTES lines (F11 from RxFill or Edit screens).<br />
<br />
Scrips marked for Special Patterned Dispensings will need to have '''/NDAY,''' (Daily pattern) '''/DDAY, /ODAY,''' (weekly pattern) or '''/MDAY''' (monthly pattern) in the SIG lines, along with at least one /T command. See subsections below on these pattern commands.<br />
<br />
In the Rx Notes, you will need to set Day commands. These are entered as '''/DY1, /DY2, /DY3''' (day in a numeric cycle) or '''/DMON, /DWED, /DFRI''' (on a week-day cycle), or '''/DM1, /DM2, /DM3''' (days of the month). Which day command to use is relative to what pattern command you have in the SIGs. You can also add dispensing times and dispensing quantities to each day with '''/T''' and '''/DSQ''' commands in parenthesis after each day. At the end of the pattern, you can also have commands to repeat cycles or skip days. <br />
<br />
* '''/RESTART''' repeats a cycle.<br />
* '''/NOREPEAT''' ends a repeat cycle (ideal for cycles that rely on weekday names.<br />
* '''/EV=x''' (x=number) for patterns that repeat a certain number of days. /EV=2 would be every other day, /EV=3 would be every third day, and so on...<br />
<br />
A simple dispensing pattern would go like this:<br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DY2(/T0800/DSQ1.5)''' (on day two, at 8 a.m., take 1.5 quantity)<br />
'''/RESTART''' (restart cycle) <br />
<br />
The above commands would alternate between 1 tablet and 1.5 tablet daily on the MAR. <br />
<br />
Another example:<br />
<br />
In the SIG Lines<br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes<br />
'''/DY1(/T0800/DSQ1/T2000/DSQ1)''' (on day one at 8 a.m. and 8 p.m. take 1 quantity)<br />
'''/EV=2''' (every other day)<br />
<br />
The above commands would have a patient take 1 tablet twice a day at specific times, then skip a day, and take 1 tablet twice a day again.<br />
<br />
===Daily Dispensing Pattern===<br />
Uses '''/NDAY''' in SIG lines in conjunction with '''/DY''' date and time commands in the Rx Notes.<br />
<br />
This is designed for patterns that span the entire scrip throughout all dispensings. For example,this is what is used for scrips that have a loading dose period or for scrips that have a step-down dosing schedule. This pattern will not restart for each dispensing. If you have a /MSTART=mmddyy in the sigs, that will be considered Day 1 of the pattern otherwise we will use the dispense date of the first dispensing. The pattern will continue for a max of 400 days. If a scrip is renumbered, the pattern treats it as a new scrip and starts the pattern over.<br />
<br />
Some examples:<br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DY8(/T0800/DSQ2)''' (on day eight, at 8 a.m., take 2 quantity)<br />
'''/DY15(/T0800/DSQ3)''' (on day fifteen, at 8 a.m., take 3 quantity and continue for the rest of the prescription)<br />
<br />
The above example would have the patient take 1 pill every day for the first week, then 2 pills every day for the second week, and finally 3 pills every day for the rest of the prescription. <br />
<br />
In the SIG Lines <br />
'''/NDAY''' (Marks prescription for a cycle based on the number of days)<br />
In the Rx Notes <br />
'''/DY1(/T0800/DSQ2)''' (on day one, at 8 a.m., take 2 quantity)<br />
'''/DY4(/T0800/DSQ1)''' (on day four, at 8 a.m., take 1 quantity)<br />
'''/DY10(/T0800/DSQ0)''' (Sets dispensed quantity as 0 for the rest of the prescription)<br />
<br />
The above example would have the patient take 2 tablets daily for 3 days, then 1 tablet daily for 6 days, then stop.<br />
<br />
===Weekly Dispensing Pattern===<br />
Uses '''/DDAY''' or '''/ODAY''' in SIG lines in conjunction with '''/DMON''' date and time commands in the Rx Notes.<br />
<br />
This is designed for patterns that are based on administration on specific days of the week. There are two commands to activate this type of pattern. /DDAY in the sigs says you want to administer this drug on a specific day of the week IN ADDITION to the normal weekly pattern. /ODAY in the sigs says you want to administer this drug ONLY on specified days of the week.<br />
<br />
Some Examples:<br />
<br />
In the SIG Lines <br />
'''/ODAY''' (Marks prescription for a cycle based on the days of the week)<br />
In the Rx Notes <br />
'''/DMON(/T0800/DSQ1)''' (On Monday, at 8 a.m., take 1 tablet) <br />
'''/DWED(/T0800/DSQ1)''' (On Wednesday, at 8 a.m., take 1 tablet) <br />
'''/DFRI(/T0800/DSQ1)''' (On Friday, at 8 a.m., take 1 tablet)<br />
<br />
The above pattern would have the patient take 1 pill every Monday, Wednesday, and Friday. <br />
<br />
In the SIG Lines <br />
'''/T0800/DSQ1''' (Every day of the prescription, take one quantity at 8 a.m.)<br />
'''/DDAY''' (Marks the prescription for an additional day dispensing cycle)<br />
In the Rx Notes <br />
'''/DTUE(/T0800/DSQ1)''' (On Tuesday, at 8 a.m., take 1 tablet IN ADDITION to the tablet you take daily)<br />
<br />
The above example has the patient take 1 tablet every day of the week, and adds an additional tablet to be taken every Tuesday.<br />
<br />
===Monthly Dispensing Pattern===<br />
Uses '''/MDAY''' in SIG lines in conjunction with '''/DM''' date and time commands in Rx Notes.<br />
<br />
This is designed for patterns that are based on the date of each administration. The pattern goes from Day 1 to Day 31. QuickSCRIP will look at the date of each administration and compare it to the pattern to determine the number of pills. This pattern repeats every month.<br />
<br />
Some examples:<br />
<br />
In the SIG Lines <br />
'''/MDAY''' (Marks prescription for a recurring monthly cycle)<br />
In the Rx Notes <br />
'''/DM1(/T0800/DSQ1)''' (on day one, at 8 a.m., take 1 quantity)<br />
'''/DM8(/T0800/DSQ0)''' (on day eight, at 8 a.m., take 0 quantity)<br />
<br />
The above example would have the patient take 1 pill every day for the first seven days of the month (regardless of what day of the week they fell on), and would repeat for next month.<br />
<br />
===Hardcoded Schedules===<br />
QuickSCRIP includes some hardcoded dose schedules. Typing these commands in the Rx Notes, in conjunction with '''/NDAY''' in the SIGs will print these cycles without requiring that the user type out the entire schedule block.<br />
<br />
'''/ZPACK'''<br />
Take quantity 2 at 8 a.m. on the first day, then 1 pill at 8 a.m. every day for the next 4 days.<br />
<br />
'''/MEDPAKB''' (Medrol dosepak basic) <br />
Take 6 at 8 AM the first day<br />
Take 5 at 8 AM the second day<br />
Take 4 at 8 AM the third day<br />
Take 3 at 8 AM the fourth day<br />
Take 2 at 8 AM the fifth day<br />
Take 1 at 8 AM the sixth day<br />
<br />
'''/MEDPAKC''' (Medrol dosepak complex)<br />
The first day take 2 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
The second day take 1 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
The third day take 1 at 8 AM, 1 at Noon, 1 at Dinner, 1 at Bedtime<br />
The fourth day take 1 at 8 AM, 1 at Noon, 1 at Bedtime<br />
The fifth day take 1 at 8 AM, 1 at Bedtime<br />
The sixth day take 1 at 8 AM<br />
<br />
'''/PREDPAK''' (Prednisone dosepak complex)<br />
Days 1-4 take 2 at 8 AM, 1 at Noon, 1 at Dinner, 2 at Bedtime<br />
Days 5-8 take 1 at 8 AM, 1 at Noon, 1 at Dinner, 1 at Bedtime<br />
Days 9-12 take 1 at 8 AM<br />
<br />
==MAR Additional Commands==<br />
Many of our MAR forms can be custom written to include additional customer information. <br />
<br />
===Allergies (alternate)===<br />
In addition to the MAL file method listed above, MARs can be set to pull allergies from the Patient FM as well.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Select '''Y''' to go to the allergies screen. <br />
# From here, you can search for allergies by name or diagnosis code.<br />
<br />
Please note that what can be linked to a patient is limited to the Medi-Span database.<br />
<br />
===Room Number===<br />
You can attach a room number to the patient via the Customer Word Screen.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Hit F11 to pull up the '''Customer Word File'''<br />
# Enter '''/ROOM#=''' followed by the room number. Example: /Room#=12345<br />
<br />
===Admitted Date===<br />
Similarly to the Room Number, this can be linked to the patient via the Customer Notes Screen. <br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Choose Option 13 '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Hit F11 to pull up the '''Customer Word File'''<br />
# Enter '''/ADM=''' followed by the date without slashes. Example: /ADM=010118<br />
<br />
===Start and Stop Times===<br />
By default, QuickSCRIP assumes the Start Time to be the date on the prescription. Some doctors require medication be administered within a certain date range. These dates can be set in the RX Word screen (similar to the customer word screen) or the Rx SIG lines.<br />
<br />
# Pull up a prescription in '''RXFILL''' or '''EDIT''' (1 or 6 in the Pharmacy Main Menu.<br />
# Enter '''/MSTART=''' and '''/MSTOP=''' in the SIG lines followed by the dates.<br />
# '''OR''' hit F11 to open the '''RX Word file'''', and enter the above commands there as well. <br />
<br />
===Customer Identification Number (CID)===<br />
The CID is pulled from the Patient File Screen, line 4.<br />
<br />
# Start at the '''Pharmacy Main Menu'''<br />
# Chose 13. '''Patient File Maint.'''<br />
# Search for the Patient.<br />
# Enter the '''CID''' on Line 4. <br />
<br />
===Height & Weight===<br />
Customer Height and Weight Values can be entered on the Patient File Screen, screen 4.<br />
<br />
# Start at the '''Pharmacy Main Menu'''<br />
# Choose 13. '''Patient File Maint.'''<br />
# Search for the Patient<br />
# Type O4 (letter O, number 4) and enter to go to '''Screen 4'''<br />
# Height and Weight are entered on '''lines 23-26'''</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=File:Isc480screen3.JPG&diff=11492File:Isc480screen3.JPG2022-09-30T14:27:58Z<p>Cecswiki: </p>
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<div></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=File:Isc480screen2.JPG&diff=11491File:Isc480screen2.JPG2022-09-30T14:27:34Z<p>Cecswiki: </p>
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<div></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=File:Isc480screen1.JPG&diff=11490File:Isc480screen1.JPG2022-09-30T14:27:10Z<p>Cecswiki: </p>
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<div></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Ingenico_isc480_Loading_Screens&diff=11489Ingenico isc480 Loading Screens2022-09-30T14:26:50Z<p>Cecswiki: </p>
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<div>Loading Screens for the isc480<br />
<br />
[[File:isc480screen1.JPG|700px|Grey Screen]]<br />
<br />
[[File:isc480screen2.JPG|700px|Info Screen]]<br />
<br />
[[File:isc480screen3.JPG|700px|Welcome Screen]]</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Main_Page&diff=11488Main Page2022-09-30T14:24:01Z<p>Cecswiki: /* POS Setup/Installation */</p>
<hr />
<div>{{DISPLAYTITLE:User Guides & Reference Articles}}<br />
'''Welcome to the QuickSCRIP Wiki Library / User Guide!'''<br />
<br />
==[http://www.quickrx.net/wiki/Helpful_Hints Helpful Hints]==<br />
Click the hyperlink above to see our Helpful Hints page.<br />
<br />
==QuickSCRIP Pharmacy Software==<br />
<br />
===General Help Guides===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Alerts_Drugs_And_Customers Alerts for Drugs and Customers (Master Article)]<br />
* [http://www.quickrx.net/wiki/Control_Partial_Commands Controlled Scrips - Partial Commands]<br />
* [http://www.quickrx.net/wiki/Alert_Feature Custom Alerts]<br />
* [http://quickrx.net/wiki/Rxfill_Customer_Searches Customer Search Options]<br />
* [http://www.quickrx.net/wiki/CvxCodes CVX Codes for Vaccines]<br />
* [http://quickrx.net/wiki/Delivery_Notifications Delivery Notifications]<br />
* [http://www.quickscrip.net/wiki/Diagnosis_Codes Diagnosis Codes]<br />
* [http://www.quickrx.net/wiki/Doctor_DEA_Look-up Doctor DEA Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_NPI_Look-up Doctor NPI Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_SPI_Look-up Doctor SPI (Surescripts ID) Look-up] <br />
* [http://www.quickscrip.net/wiki/Doctor_Suboxone_DEA Doctor Suboxone DEA Setup Instructions] <br />
* [http://www.quickrx.net/wiki/Compounding Drug Compounding] <br />
* [http://www.quickrx.net/wiki/Drug_Inter_Therap_Dup_Check Drug Interactions and Therapeutic Duplication Checking]<br />
* [http://www.quickrx.net/wiki/End_Of_Month_Processes End Of Month Processes]<br />
* [http://www.quickrx.net/wiki/Faxing_Vaccines Faxing Vaccine Updates] <br />
* [http://www.quickrx.net/wiki/General_Tips General Tips] <br />
* [http://quickrx.net/wiki/GRITS_Vacc_List GRITS Vaccine Manufacturer Codes]<br />
* [http://www.quickrx.net/wiki/Highlighting Highlighting Doctors and Drugs]<br />
* [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue] <br />
* [http://www.quickrx.net/wiki/Medispan_Price_Update Medispan Price Update] <br />
* [http://www.quickrx.net/wiki/Menu_Navigation Menu Navigation] <br />
* [http://www.quickrx.net/wiki/Optional_Price_Update Optional/Wholesaler Price Update]<br />
* [http://www.quickscrip.net/wiki/PMP_Lookup PMP Lookup]<br />
* [http://quickrx.net/wiki/Price_Tables Price Tables]<br />
* [http://www.quickrx.net/wiki/Prior_Auth Prior Authorization forms]<br />
* [http://quickrx.net/wiki/RenumberingRX Renumbering Prescriptions]<br />
* [http://www.quickrx.net/wiki/Faxing_Refill_Requests Refill Requests] <br />
* [http://quickrx.net/wiki/Refill_Too_Soon_Manual_Command Refill To Soon - Manual Override]<br />
* [http://www.quickrx.net/wiki/Rx_Processing_Menu Rx Processing Menu] <br />
* [http://www.quickrx.net/wiki/Spanish_SIGs Spanish SIGs]<br />
* [http://www.quickrx.net/wiki/Surescripts_Queue Surescripts Queue]<br />
* [http://www.quickrx.net/wiki/Syncing_Program Syncing Program] <br />
* [http://www.quickrx.net/wiki/Texting Texting a Customer] <br />
* [http://www.quickrx.net/wiki/Transfer_Program Transfer Program] <br />
</div><br />
<br />
===Reports===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Controlled_Substance_Report Controlled Substance Report]<br />
* [http://quickrx.net/wiki/Compound_Record_Forms Compound Record Forms]<br />
* [http://www.quickrx.net/wiki/Daily_Log Daily Log]<br />
* [http://www.quickrx.net/wiki/Due_To_Be_Filled_Report Due-to-be-filled Report]<br />
* [http://www.quickrx.net/wiki/Rx_by_Customer_Report F7 Report Generator / Rx by Customer]<br />
* [http://www.quickrx.net/wiki/HIPAA_Printouts_and_Reports HIPAA Printouts and Reports]<br />
* [http://www.quickrx.net/wiki/HistoryProfileReport History/Profile Report]<br />
* [http://quickrx.net/wiki/Old_Inventory_Report Old Inventory Report]<br />
* [http://www.quickrx.net/wiki/Paid_As_Sent_Report Paid as Sent Report]<br />
* [http://www.quickrx.net/wiki/Prescriptions_by_Insurance_Bin Prescriptions by Insurance Bin]<br />
* [http://www.quickrx.net/wiki/Rx_Profitability_Report Rx Profitability Report]<br />
</div><br />
<br />
===Claims Transmissions & Switching===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Flu_Shots Billing Vaccines and Flu Shots]<br />
* [http://www.quickrx.net/wiki/Switching_Programs Changing Third-Party Switching]<br />
* [http://www.quickrx.net/wiki/Common_Insurance_Rejections Common Insurance Rejections]<br />
* [http://quickrx.net/wiki/Billing_COVID COVID-19 Vaccine Setup and Billing]<br />
* [http://www.quickrx.net/wiki/DAW_Codes DAW Codes]<br />
* [http://www.quickrx.net/wiki/DUR_Codes DUR Codes]<br />
* [http://www.quickrx.net/wiki/Securetrans_Red_Clover Fixing Securetrans Red Clover]<br />
* [http://www.quickrx.net/wiki/Insurance_Transmission_Fields Insurance Fields List]<br />
* [http://www.quickrx.net/wiki/Origin_Code Origin Codes]<br />
* [http://www.quickrx.net/wiki/Other_Coverage_Codes Other Coverage Codes]<br />
* [http://www.quickrx.net/wiki/PRS_PSC_Codes Patient Residence and Pharmacy Service Type Codes]<br />
* [http://quickrx.net/wiki/Submission_Clarification_Codes Submission Clarification Codes]<br />
* [http://quickrx.net/wiki/Workers_Comp_Claims Worker's Comp Claims]<br />
</div><br />
<br />
===MAR & Nursing Home===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Dispill_Blister_Pack Dispill Integration]<br />
* [http://www.quickrx.net/wiki/MAR_Guide MAR User Guide]<br />
* [http://www.quickrx.net/wiki/QuickMAR_Instructions QuickMAR Instructions]<br />
</div><br />
<br />
===Hardware===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Backups Data Backups (CD, DVD, USB, & Mirror)]<br />
* [https://www.quickscrip.net/wiki/Honeywell_config Honeywell Lot Number Configuration]<br />
* [http://www.quickrx.net/wiki/Laser_Printers Laser Printers]<br />
* [http://www.quickscrip.net/wiki/Server_Components Server Components]<br />
* [http://www.quickrx.net/wiki/Thermal_Printers Thermal Printers]<br />
* [http://www.quickrx.net/wiki/Security_Coders Security Coders]<br />
</div><br />
<br />
<!-- The below subcategories have been commented out until help guides can be written for them -SM --><br />
<!-- ==QuickSCRIP Signature Capture== --><br />
<!-- ===Signature Capture Help Guides=== --><br />
<!-- ==QuickVerify System== --><br />
<!-- ===QuickVerify Help Guides=== --><br />
<!-- ==QuickSCRIP Point-of-Sale System== --><br />
<br />
==QuickSHOTS==<br />
<br />
* [http://quickrx.net/wiki/QuickSHOTS QuickSHOTS User Guide]<br />
<br />
==Point Of Sale Help Guides==<br />
<br />
===POS General Help Guides===<br />
* [http://www.quickscrip.net/wiki/PSE_Reporting_for_QuickPOS Pseudoephedrine Reporting for QuickPOS]<br />
* [http://www.quickrx.net/wiki/POS_Quick_Start_Guide Quick Start Guide (for users)]<br />
<br />
===POS Setup/Installation===<br />
* [http://quickrx.net/wiki/POS_Components POS Workstation Components]<br />
* [http://quickrx.net/wiki/POS_Ingenico POS Ingenico Device Gallery]<br />
* [https://www.quickscrip.net/wiki/Ingenico_isc480_Loading_Screens Ingenico isc480 Loading Screens]<br />
* [http://www.quickrx.net/wiki/POS_Scanner_Configuration POS Scanner Configuration]<br />
* [http://www.quickrx.net/wiki/Touch_Screen_Alignment Touch Screen Alignment]<br />
<br />
==Update Messages==<br />
<br />
* [https://www.quickscrip.net/wiki/SureScripts_Update_Message_1 Surescripts Update Message]<br />
<br />
----<br />
<small>Customer Support: (866) 259-6091 <br/><br />
Fax: (706) 259-0679 <br/><br />
[http://www.quickscrip.net Quickscrip Website] <br/><br />
If you find the information on this wiki to be incomplete or inaccurate, please contact us by phone or email [mailto:support@quickrx.net support@quickrx.net] </small></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Ingenico_isc480_Loading_Screens&diff=11487Ingenico isc480 Loading Screens2022-09-30T14:23:17Z<p>Cecswiki: Created page with "Sample text"</p>
<hr />
<div>Sample text</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=DUR_Codes&diff=11486DUR Codes2022-09-22T15:23:30Z<p>Cecswiki: </p>
<hr />
<div>==Drug Utilization Review Codes==<br />
DUR codes are sometimes required to override specific rejections. These codes change from prescription to prescription, so it is usually safer to call the insurance company and get the appropriate sequence of codes from them. Additionally, insurance reject messages might also specify what code they want in what field. <br />
<br />
A DUR code is comprised of three parts; the Conflict code, the Professional Service code, and the Result of Service code. To send the DUR code, go to any SIG line and put the following: <br />
<br />
'''/DURxxyyzz''' <br/><br />
xx = Conflict code NCPDP Field 439-E4 <br/><br />
yy = Professional Service Code (Formerly Intervention code) NCPDP field 440-E5 <br/><br />
zz = Result of Service Code (Formerly Outcome code) NCPDP field 441-E6 <br/><br />
<br />
'''NOTE:''' If someone needs to send just the conflict, intervention, or outcome codes, they may use /DUC, /DUI, or /DUO and the respective code. <br/><br />
<br />
===Conflict Codes===<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="100pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|AD || Additional Drug needed <br />
|-<br />
|AN || Prescription Authentication <br />
|-<br />
|AR || Adverse Drug Reaction <br />
|-<br />
|AT || Additive Toxicity <br />
|-<br />
|CH || Call HELP Desk <br />
|-<br />
|CS || Patient Complaint/Symptom <br />
|-<br />
|DA || Drug-Allergy Alert <br />
|-<br />
|DC || Drug-Disease Inferred precaution <br />
|-<br />
|DD || Drug-Drug Interaction <br />
|-<br />
|DF || Drug-Food Interaction <br />
|-<br />
|DI || Drug Incompatibility <br />
|-<br />
|DL || Drug-Lab Conflict <br />
|-<br />
|DM || Apparent Drug Misuse<br />
|- <br />
|DR || Dose Range Conflict<br />
|-<br />
|DS || Tobacco use precaution<br />
|- <br />
|ER || OverUse precaution <br />
|-<br />
|EX || Excessive Quantity <br />
|-<br />
|HD || High Dose Alert <br />
|-<br />
|IC || Iatrogenic Condition Alert <br />
|-<br />
|ID || Ingredient duplication <br />
|-<br />
|LD || Low Dose Alert <br />
|-<br />
|LR || UnderUse precaution <br />
|-<br />
|MC || Drug-Disease (Reported) precaution <br />
|-<br />
|MN || Insufficient duration Alert <br />
|-<br />
|MS || Missing Information/Clarification <br />
|-<br />
|MX || Excessive duration Alert <br />
|-<br />
|NA || Drug Not Available <br />
|-<br />
|ND || New Disease/Diagnosis <br />
|-<br />
|NF || Non-formulary Drug <br />
|-<br />
|NN || Unnecessary Drug <br />
|-<br />
|NP || New Patient Processing <br />
|-<br />
|NR || Lactation/Nursing Interaction <br />
|-<br />
|NS || Insufficient Quantity <br />
|-<br />
|OH || Alcohol precaution <br />
|-<br />
|PA || Drug-Age precaution <br />
|-<br />
|PC || Patient Consultation/Education <br />
|-<br />
|PG || Drug-Pregnancy Alert<br />
|- <br />
|PN || Prescriber Consultation <br />
|-<br />
|PP || Plan Protocol <br />
|-<br />
|PR || Prior adverse drug reaction<br />
|- <br />
|PS || Product Selection Opportunity <br />
|-<br />
|RF || Health Provider Referral<br />
|- <br />
|SD || Suboptimal Drug/Indication <br />
|-<br />
|SE || Side Effect Therapy <br />
|-<br />
|SF || Suboptimal Dosage Form <br />
|-<br />
|SR || Suboptimal Regimen <br />
|-<br />
|SX || Drug-Gender Alert <br />
|-<br />
|TD || Therapeutic duplication<br />
|- <br />
|TN || Laboratory Test Needed<br />
|- <br />
|TP || Payer/Processor Question <br />
|}<br />
<br />
===Professional Service Codes===<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="100pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|00 || No Intervention <br />
|- <br />
|AS || Patient Assessment <br />
|- <br />
|CC || CoordinatIon of Care <br />
|- <br />
|DE || Dosing Evaluation/Determination <br />
|- <br />
|FE || Formulary Enforcement <br />
|- <br />
|GP || Generic product selection <br />
|- <br />
|M0 || Prescriber Consulted<br />
|- <br />
|MR || Medication Review <br />
|- <br />
|P0 || Patient Consulted <br />
|- <br />
|PE || Patient Education/Instruction <br />
|- <br />
|PF || Patient Referral <br />
|- <br />
|PH || Patient Medication History <br />
|- <br />
|PM || Patient Monitoring <br />
|- <br />
|PT || Perform Laboratory Test <br />
|- <br />
|R0 || Pharmacist Consulted other source <br />
|- <br />
|RT || Recommend Laboratory Test <br />
|- <br />
|SC || Self-Care Consultation <br />
|- <br />
|SW || Literature Search/Review <br />
|- <br />
|TC || Payer/Processor Consulted <br />
|- <br />
|TH || Therapeutic Product Interchange <br />
|}<br />
<br />
===Result of Service Codes===<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="100pt"|'''Code''' <br />
|width="300pt"|'''Description'''<br />
|-<br />
|Blank || NOT Specified <br />
|- <br />
|00 || NOT Specified <br />
|- <br />
|1A || Filled as is, False positive. <br />
|- <br />
|1B || Filled prescription as is. <br />
|- <br />
|1C || Filled with different Dose. <br />
|- <br />
|1D || Filled with different Directions.<br />
|- <br />
|1E || Filled with different Drug. <br />
|- <br />
|1F || Filled with different Quantity.<br />
|- <br />
|1G || Filled with Prescriber approval. <br />
|- <br />
|1H || Brand to Generic change. <br />
|- <br />
|1J || Rx to OTC change. <br />
|- <br />
|2A || Prescription NOT filled. <br />
|- <br />
|2B || NOT filled, directions clarified. <br />
|- <br />
|3A || Recommendation Accepted <br />
|- <br />
|3B || Recommendation Not Accepted <br />
|- <br />
|3C || Discontinued Drug, Prescriber authorized Discontinuance of drug <br />
|- <br />
|3D || Regimen Changed <br />
|- <br />
|3E || Therapy Changed <br />
|- <br />
|3F || Therapy Changed--Cost increase acknowledged <br />
|- <br />
|3G || Drug Therapy Unchanged <br />
|- <br />
|3H || Follow-up/Report, Verbal and/or Written information was communicated from the Pharmacist to the Prescriber or Patient.<br />
|-<br />
|3J || Patient Referral<br />
|-<br />
|3K || Instructions Understood<br />
|-<br />
|3M || Compliance Aid Provided<br />
|-<br />
|3N || Medication Administered<br />
|-<br />
|4A || Prescribed with Acknowledgments<br />
|-<br />
|4B || Dispensed, Palliative Care<br />
|-<br />
|4C || Dispensed, Hospice<br />
|-<br />
|4D || Dispensed, Cancer Treatment<br />
|-<br />
|4E || Dispensed, Chronic Pain<br />
|-<br />
|4F || Dispensed, Exempt Per Prescriber<br />
|-<br />
|4G || Dispensed, Surgery/Trauma<br />
|-<br />
|4H || Dispensed, Hospital Admission/Discharge<br />
|-<br />
|4J || Dispensed, Patient Is Not Opioid Naïve<br />
|-<br />
|4K || Prescriber Specialty Exemption-Oncology or non-hospice Palliative Care<br />
|-<br />
|4L || Prescriber Specialty Exemption-Hospice<br />
|}</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Honeywell_config&diff=11485Honeywell config2022-07-05T14:57:46Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:Honeywell Lot Number Configuration}}<br />
Scanning this barcode will configure your Honeywell 1400 2D Scanner to handle Lot Numbers.<br />
<br />
[[File:LotNumb_Barcode.png|Lot Configuration Barcode]]</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=File:LotNumb_Barcode.png&diff=11484File:LotNumb Barcode.png2022-07-05T14:55:37Z<p>Cecswiki: </p>
<hr />
<div></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Main_Page&diff=11483Main Page2022-07-05T14:55:12Z<p>Cecswiki: /* Hardware */</p>
<hr />
<div>{{DISPLAYTITLE:User Guides & Reference Articles}}<br />
'''Welcome to the QuickSCRIP Wiki Library / User Guide!'''<br />
<br />
==[http://www.quickrx.net/wiki/Helpful_Hints Helpful Hints]==<br />
Click the hyperlink above to see our Helpful Hints page.<br />
<br />
==QuickSCRIP Pharmacy Software==<br />
<br />
===General Help Guides===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Alerts_Drugs_And_Customers Alerts for Drugs and Customers (Master Article)]<br />
* [http://www.quickrx.net/wiki/Control_Partial_Commands Controlled Scrips - Partial Commands]<br />
* [http://www.quickrx.net/wiki/Alert_Feature Custom Alerts]<br />
* [http://quickrx.net/wiki/Rxfill_Customer_Searches Customer Search Options]<br />
* [http://www.quickrx.net/wiki/CvxCodes CVX Codes for Vaccines]<br />
* [http://quickrx.net/wiki/Delivery_Notifications Delivery Notifications]<br />
* [http://www.quickscrip.net/wiki/Diagnosis_Codes Diagnosis Codes]<br />
* [http://www.quickrx.net/wiki/Doctor_DEA_Look-up Doctor DEA Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_NPI_Look-up Doctor NPI Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_SPI_Look-up Doctor SPI (Surescripts ID) Look-up] <br />
* [http://www.quickscrip.net/wiki/Doctor_Suboxone_DEA Doctor Suboxone DEA Setup Instructions] <br />
* [http://www.quickrx.net/wiki/Compounding Drug Compounding] <br />
* [http://www.quickrx.net/wiki/Drug_Inter_Therap_Dup_Check Drug Interactions and Therapeutic Duplication Checking]<br />
* [http://www.quickrx.net/wiki/End_Of_Month_Processes End Of Month Processes]<br />
* [http://www.quickrx.net/wiki/Faxing_Vaccines Faxing Vaccine Updates] <br />
* [http://www.quickrx.net/wiki/General_Tips General Tips] <br />
* [http://quickrx.net/wiki/GRITS_Vacc_List GRITS Vaccine Manufacturer Codes]<br />
* [http://www.quickrx.net/wiki/Highlighting Highlighting Doctors and Drugs]<br />
* [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue] <br />
* [http://www.quickrx.net/wiki/Medispan_Price_Update Medispan Price Update] <br />
* [http://www.quickrx.net/wiki/Menu_Navigation Menu Navigation] <br />
* [http://www.quickrx.net/wiki/Optional_Price_Update Optional/Wholesaler Price Update]<br />
* [http://www.quickscrip.net/wiki/PMP_Lookup PMP Lookup]<br />
* [http://quickrx.net/wiki/Price_Tables Price Tables]<br />
* [http://www.quickrx.net/wiki/Prior_Auth Prior Authorization forms]<br />
* [http://quickrx.net/wiki/RenumberingRX Renumbering Prescriptions]<br />
* [http://www.quickrx.net/wiki/Faxing_Refill_Requests Refill Requests] <br />
* [http://quickrx.net/wiki/Refill_Too_Soon_Manual_Command Refill To Soon - Manual Override]<br />
* [http://www.quickrx.net/wiki/Rx_Processing_Menu Rx Processing Menu] <br />
* [http://www.quickrx.net/wiki/Spanish_SIGs Spanish SIGs]<br />
* [http://www.quickrx.net/wiki/Surescripts_Queue Surescripts Queue]<br />
* [http://www.quickrx.net/wiki/Syncing_Program Syncing Program] <br />
* [http://www.quickrx.net/wiki/Texting Texting a Customer] <br />
* [http://www.quickrx.net/wiki/Transfer_Program Transfer Program] <br />
</div><br />
<br />
===Reports===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Controlled_Substance_Report Controlled Substance Report]<br />
* [http://quickrx.net/wiki/Compound_Record_Forms Compound Record Forms]<br />
* [http://www.quickrx.net/wiki/Daily_Log Daily Log]<br />
* [http://www.quickrx.net/wiki/Due_To_Be_Filled_Report Due-to-be-filled Report]<br />
* [http://www.quickrx.net/wiki/Rx_by_Customer_Report F7 Report Generator / Rx by Customer]<br />
* [http://www.quickrx.net/wiki/HIPAA_Printouts_and_Reports HIPAA Printouts and Reports]<br />
* [http://www.quickrx.net/wiki/HistoryProfileReport History/Profile Report]<br />
* [http://quickrx.net/wiki/Old_Inventory_Report Old Inventory Report]<br />
* [http://www.quickrx.net/wiki/Paid_As_Sent_Report Paid as Sent Report]<br />
* [http://www.quickrx.net/wiki/Prescriptions_by_Insurance_Bin Prescriptions by Insurance Bin]<br />
* [http://www.quickrx.net/wiki/Rx_Profitability_Report Rx Profitability Report]<br />
</div><br />
<br />
===Claims Transmissions & Switching===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Flu_Shots Billing Vaccines and Flu Shots]<br />
* [http://www.quickrx.net/wiki/Switching_Programs Changing Third-Party Switching]<br />
* [http://www.quickrx.net/wiki/Common_Insurance_Rejections Common Insurance Rejections]<br />
* [http://quickrx.net/wiki/Billing_COVID COVID-19 Vaccine Setup and Billing]<br />
* [http://www.quickrx.net/wiki/DAW_Codes DAW Codes]<br />
* [http://www.quickrx.net/wiki/DUR_Codes DUR Codes]<br />
* [http://www.quickrx.net/wiki/Securetrans_Red_Clover Fixing Securetrans Red Clover]<br />
* [http://www.quickrx.net/wiki/Insurance_Transmission_Fields Insurance Fields List]<br />
* [http://www.quickrx.net/wiki/Origin_Code Origin Codes]<br />
* [http://www.quickrx.net/wiki/Other_Coverage_Codes Other Coverage Codes]<br />
* [http://www.quickrx.net/wiki/PRS_PSC_Codes Patient Residence and Pharmacy Service Type Codes]<br />
* [http://quickrx.net/wiki/Submission_Clarification_Codes Submission Clarification Codes]<br />
* [http://quickrx.net/wiki/Workers_Comp_Claims Worker's Comp Claims]<br />
</div><br />
<br />
===MAR & Nursing Home===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Dispill_Blister_Pack Dispill Integration]<br />
* [http://www.quickrx.net/wiki/MAR_Guide MAR User Guide]<br />
* [http://www.quickrx.net/wiki/QuickMAR_Instructions QuickMAR Instructions]<br />
</div><br />
<br />
===Hardware===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Backups Data Backups (CD, DVD, USB, & Mirror)]<br />
* [https://www.quickscrip.net/wiki/Honeywell_config Honeywell Lot Number Configuration]<br />
* [http://www.quickrx.net/wiki/Laser_Printers Laser Printers]<br />
* [http://www.quickscrip.net/wiki/Server_Components Server Components]<br />
* [http://www.quickrx.net/wiki/Thermal_Printers Thermal Printers]<br />
* [http://www.quickrx.net/wiki/Security_Coders Security Coders]<br />
</div><br />
<br />
<!-- The below subcategories have been commented out until help guides can be written for them -SM --><br />
<!-- ==QuickSCRIP Signature Capture== --><br />
<!-- ===Signature Capture Help Guides=== --><br />
<!-- ==QuickVerify System== --><br />
<!-- ===QuickVerify Help Guides=== --><br />
<!-- ==QuickSCRIP Point-of-Sale System== --><br />
<br />
==QuickSHOTS==<br />
<br />
* [http://quickrx.net/wiki/QuickSHOTS QuickSHOTS User Guide]<br />
<br />
==Point Of Sale Help Guides==<br />
<br />
===POS General Help Guides===<br />
* [http://www.quickscrip.net/wiki/PSE_Reporting_for_QuickPOS Pseudoephedrine Reporting for QuickPOS]<br />
* [http://www.quickrx.net/wiki/POS_Quick_Start_Guide Quick Start Guide (for users)]<br />
<br />
===POS Setup/Installation===<br />
* [http://quickrx.net/wiki/POS_Components POS Workstation Components]<br />
* [http://quickrx.net/wiki/POS_Ingenico POS Ingenico Device Gallery]<br />
* [http://www.quickrx.net/wiki/POS_Scanner_Configuration POS Scanner Configuration]<br />
* [http://www.quickrx.net/wiki/Touch_Screen_Alignment Touch Screen Alignment]<br />
<br />
==Update Messages==<br />
<br />
* [https://www.quickscrip.net/wiki/SureScripts_Update_Message_1 Surescripts Update Message]<br />
<br />
----<br />
<small>Customer Support: (866) 259-6091 <br/><br />
Fax: (706) 259-0679 <br/><br />
[http://www.quickscrip.net Quickscrip Website] <br/><br />
If you find the information on this wiki to be incomplete or inaccurate, please contact us by phone or email [mailto:support@quickrx.net support@quickrx.net] </small></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Honeywell_config&diff=11482Honeywell config2022-07-05T14:54:20Z<p>Cecswiki: </p>
<hr />
<div>Scanning this barcode will configure your Honeywell 1400 2D Scanner to handle Lot Numbers.<br />
<br />
[[File:LotNumb_Barcode.png|Lot Configuration Barcode]]</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Honeywell_config&diff=11481Honeywell config2022-07-05T14:54:08Z<p>Cecswiki: Created page with "Scanning this barcode will configure your Honeywell 1400 2D Scanner to handle Lot Numbers. License Configuration Barcode"</p>
<hr />
<div>Scanning this barcode will configure your Honeywell 1400 2D Scanner to handle Lot Numbers.<br />
<br />
[[File:LotNumb_Barcode.png|License Configuration Barcode]]</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Common_Insurance_Rejections&diff=11480Common Insurance Rejections2022-06-21T15:09:19Z<p>Cecswiki: /* M/I Patient E-mail - HN */</p>
<hr />
<div>The following is a brief list of commonly encountered insurance rejects and errors that are encountered when adjudicating prescriptions electronically. This list is subject to change and update as new errors are encountered. <br />
<br />
Click [http://www.quickrx.net/wiki/Insurance_Transmission_Fields here] for the full list of fields and data that are included in an electronic prescription transmission using the D.0 standard. <br />
<br />
==Switching Rejections==<br />
The switching program acts as a go-between for your pharmacy and the insurance company. Common pharmacy switches include RxLink, NDC SecureTrans, ERx, and RSI. <br />
If the switch is having transmission difficulties, you might receive these transmission errors:<br />
<br />
===No answer via Internet===<br />
This rejection indicates that there is no communication locally. Check the following:<br />
* Your claims switching program (RxLink, NDC SecureTrans, ect) might be off or having software problems. Check and see if it is active on the desktop.<br />
* Your local (within the pharmacy) network might be having problems. Consider restarting your router and contact your hardware support. <br />
* Your internet connection might be down. Contact your Internet Service Provider.<br />
<br />
===Host Processing Error===<br />
This is a universal reject that indicates communication problems between the switch and the insurance company. In instances where the switch is having communication issues, you may need to wait awhile and reprocess the claim again. Take note of any additional information that accompanies this reject. <br />
<br />
===Syntax Error===<br />
There are multiple things that can cause this rejection. Typically it indicates that the transmission is wrong on a programming level (as opposed to having missing or incorrect information). Most common causes for this rejection include:<br />
* Claim is sending a Prior Authorization code that is unnecessary or is in a bad format. This can be triggered accidentally, as QuickSCRIP is set to look for '/PA' in the SIGS lines and treat this as a Prior Auth code. Having SIGs with phrases like "As needed for cramping/pain" will trigger this. <br />
* Claim is sending the patient's address, but the state is missing. Check the Patient File Maintenance screen, and make sure the address is entered correctly.<br />
<br />
===Pricing and Drug Quantity issues===<br />
Certain switches offer PPE (Pre and Post Editing) Services. PPE allows the switch to make adjustments to your electronic claim before it is sent to the insurance company, and can optimize insurance reimbursement. Additionally, switches with PPE services will block claims if they feel a drug has not been setup properly. Both of these can prevent a claim from being filled if PPE is bumping a drug's price up too high for an insurance to pay, or if PPE is blocking a drug that the insurance would normally accept. These can be tricky to diagnose, but a common rule of thumb is that if the insurance company cannot see the claim, then it is likely being blocked by the switch. <br />
<br />
If you think your switch is preventing a claim from being processed, you can try using a '''/PA9999''' in the SIG lines of the claim. This is a universal override that disables PPE.<br />
<br />
==Primary Claims==<br />
These are common rejections that are encountered when transmitting to a primary insurance. <br />
<br />
===M/I Patient E-mail - HN===<br />
(Might also accompany a 614 -Uppercase Required- message)<br />
Some insurances ask that we send a patient e-mail address if it's available. This can be found in the '''Patient File Main., on Screen 4, line 10.''' If you are getting this reject, it may be because the insurance wants the email to be sent entirely in uppercase, which will need to be corrected manually, '''or''' you can use a switch '''/EMX''' on the '''Insurance Vendor file, screen 3, line 16,''' to not send the patient's e-mail entirely.<br />
<br />
===M/I Quantity Prescribed===<br />
There are separate fields to indicate how much medication was dispensed for this fill, and how much medication was prescribed by the doctor for this prescription. By default, we do not send the Quantity Prescribed field, unless the prescription is for a schedule 2 drug. <br />
<br />
* If the drug '''is''' a schedule 2 drug, make sure that is is correctly marked (Drug File screen, line 3). This may require you delete the Rx and create a new one, if your system uses different RX numbers for controls.<br />
* If the drug '''is not''' schedule 2, then the insurance may want this field regardless of the drug's schedule. Adding a '''/ARQ''' to the vendor file (screen 3, line 16) will force this field to be sent.<br />
<br />
===DOC Segment Bad Format===<br />
This reject refers to the '''Doctor''' segment of the electronic transmission. As of the conversion to the D.0 transmission format, most insurance companies use the doctor's NPI (National Provider Identifier) when processing claims. This reject is typically triggered when the doctor's NPI number is missing from the vendor file. <br />
<br />
===Prior Authoization Type===<br />
In addition so sending a Prior Authorization Code, some insurance overrides require a Prior Authorization Type. The insurance reject can indicate what PA Type an insurance requires, otherwise it may be necessary to call them. A PA Type code is entered into the SIG lines as '''/PCxxxx''' (where xxxx is the type), and can be entered alongside a PA Code '''/PAxxxx'''.<br />
<br />
===DUR Rejection===<br />
Many claims will reject with insurance companies for unusual dose sizes, duplicate therapies in other drugs, or drug-disease interactions. These rejections will note that they are a DUR rejection, and will often include the specific reason why they rejected. This is especially common on compound claims.<br />
<br />
Click [http://www.quickrx.net/wiki/DUR_Codes here] to see the full list of DUR causes, and how to enter DUR codes into the SIG lines.<br />
<br />
===Pharmacy Service Type and Patient Residence Code===<br />
These two rejects are commonly bundled together. Some insurances require that we transmit the Pharmacy Service Type (Field U7-147, the kind of service that has been provided by the pharmacy) and the Patient Residence Code (4X-384). These can be set in the SIG Lines or the Third Party Notes as /PSTxx and /PRSxx. Additionally, QuickSCRIP can set this to always be sent on an insurance company. Pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/PST''' amd '''/PRS''' to line 22.<br />
<br />
==Secondary Claims==<br />
Secondary claims can be more complicated than primary claims, as there are many different ways to send COB and Copay coverage information. The following are some common rules for sending secondary claims, along with some common rejects. If you are having difficulty processing a secondary claim, feel free to contact us.<br />
<br />
===Insurances vs Coupon and Copay Reduction Cards===<br />
In general, full-fledged insurance companies that are functioning as a secondary coverage prefer an other coverage code of 2. Coupons and Copay reduction cards prefer an other coverage code of 8.<br />
<br />
Click [http://www.quickrx.net/wiki/Other_Coverage_Codes here] for more information on other coverage codes and their meaning.<br />
<br />
===6C or 7C Other Payer ID Rejections===<br />
Some secondaries want to know the BIN number of the primary insurance. By default, this is not transmitted. 6C and 7C are the names of the fields that this information is sent. To transmit the Other Payer ID, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/O#''' (letter O, pound symbol) to line 16. <br />
<br />
===MI OP Copay Amount (DX) or NQ Missing Invalid Patient Responsibility ===<br />
The DX field is an optional field that specifies the patient's copay amount that was left over from the primary claim. To transmit the Copay Amount, pull up the secondary insurance company in the Vendor File Maintenance, and on line 20, add /CS on RXC Line. If you are still getting this reject, we may be transmitting the wrong copay value, or we may be transmitting the correct copay value, and the insurance simply won't cover it.<br />
<br />
Some insurance companies do not want to receive the DX field. For these insurances, pull up the secondary insurance company in the Vendor File Maintenance, got to screen 3, and on line 16, add /NY on the RXOL51 Line<br />
<br />
===H8 Other Amount Claimed Type===<br />
This is commonly encountered with copay cards and coupons. We are sending the H8 field, and the insurance does not want it. Send the claim with an other coverage code of 8, and with a Y instead of an O.<br />
<br />
===Missing/Invalid Copay amount Qualifier===<br />
This reject is common on claims where the primary didn't pay. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPQ''' to line 16. <br />
<br />
===NR - Copay Amount sent / Count===<br />
Similar to the copay amount qualifier rejection above. This rejection is caused by the Other Payer Reject field. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPR''' to line 16.<br />
<br />
<br />
/OPR can also sometimes fix DV and HB rejects.<br />
<br />
===COB Segment Bad Format - AM===<br />
There are multiple Causes for this reject, all of which are caused by the Other Payer Amount fields (fields which indicate how much of the drug was covered by the primary. A common fix is to blank-out fields HB-341, HC-342, and DV-431. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPA''' to line 16.<br />
<br />
===DX Missing Invalid OPAP===<br />
As mentioned in the DX and NR rejections above, the DX field indicates the patient's copay amount left over from the primary claim. There are two things that can cause the above reject:<br />
* The primary DIDN'T pay anything and the secondary won't cover<br />
* QuickSCRIP is calculating the copay amount incorrectly. Reverse the claim from the primary and reprocess from cash, or contact us.<br />
<br />
===M/I Benefit Stage Qualifier - MV===<br />
Insurance does not want us to send the benefit stage (MV) field. '''/XM''' on the Ins Vendor file for the Secondary, Screen 3, Line 16 should get this.<br />
<br />
==Reversals==<br />
Occasionally, an electronic claim will be accepted by the insurance, but will reject when you try to reverse it. Some reversals may require that you contact the insurance company and get them to reverse it manually. <br />
<br />
===Insurance / Group Segment Bad Format===<br />
Some insurance companies want the cardholder information transmitted on the reversal. To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/IDR''' (for Ins segment) and '''/GPR''' (for group number) to line 16.<br />
<br />
===Missing/Invalid COB Segment===<br />
In rare instances, an insurance will want the Coordination of Benefits information included in the rejection (typically Other coverage code and copay info). To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/CBR''' to line 16. Additionally, they may also require you add the other coverage code and amount paid fields. which can be added to the SIGS as '''/OCxx''' (where x is the other coverage code used) and '''/OPxx.xx''' (where x is the dollar amount the primary paid).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Common_Insurance_Rejections&diff=11479Common Insurance Rejections2022-06-21T15:08:11Z<p>Cecswiki: /* Primary Claims */</p>
<hr />
<div>The following is a brief list of commonly encountered insurance rejects and errors that are encountered when adjudicating prescriptions electronically. This list is subject to change and update as new errors are encountered. <br />
<br />
Click [http://www.quickrx.net/wiki/Insurance_Transmission_Fields here] for the full list of fields and data that are included in an electronic prescription transmission using the D.0 standard. <br />
<br />
==Switching Rejections==<br />
The switching program acts as a go-between for your pharmacy and the insurance company. Common pharmacy switches include RxLink, NDC SecureTrans, ERx, and RSI. <br />
If the switch is having transmission difficulties, you might receive these transmission errors:<br />
<br />
===No answer via Internet===<br />
This rejection indicates that there is no communication locally. Check the following:<br />
* Your claims switching program (RxLink, NDC SecureTrans, ect) might be off or having software problems. Check and see if it is active on the desktop.<br />
* Your local (within the pharmacy) network might be having problems. Consider restarting your router and contact your hardware support. <br />
* Your internet connection might be down. Contact your Internet Service Provider.<br />
<br />
===Host Processing Error===<br />
This is a universal reject that indicates communication problems between the switch and the insurance company. In instances where the switch is having communication issues, you may need to wait awhile and reprocess the claim again. Take note of any additional information that accompanies this reject. <br />
<br />
===Syntax Error===<br />
There are multiple things that can cause this rejection. Typically it indicates that the transmission is wrong on a programming level (as opposed to having missing or incorrect information). Most common causes for this rejection include:<br />
* Claim is sending a Prior Authorization code that is unnecessary or is in a bad format. This can be triggered accidentally, as QuickSCRIP is set to look for '/PA' in the SIGS lines and treat this as a Prior Auth code. Having SIGs with phrases like "As needed for cramping/pain" will trigger this. <br />
* Claim is sending the patient's address, but the state is missing. Check the Patient File Maintenance screen, and make sure the address is entered correctly.<br />
<br />
===Pricing and Drug Quantity issues===<br />
Certain switches offer PPE (Pre and Post Editing) Services. PPE allows the switch to make adjustments to your electronic claim before it is sent to the insurance company, and can optimize insurance reimbursement. Additionally, switches with PPE services will block claims if they feel a drug has not been setup properly. Both of these can prevent a claim from being filled if PPE is bumping a drug's price up too high for an insurance to pay, or if PPE is blocking a drug that the insurance would normally accept. These can be tricky to diagnose, but a common rule of thumb is that if the insurance company cannot see the claim, then it is likely being blocked by the switch. <br />
<br />
If you think your switch is preventing a claim from being processed, you can try using a '''/PA9999''' in the SIG lines of the claim. This is a universal override that disables PPE.<br />
<br />
==Primary Claims==<br />
These are common rejections that are encountered when transmitting to a primary insurance. <br />
<br />
===M/I Patient E-mail - HN===<br />
'''Might also accompany a 614 -Uppercase Required- message'''<br />
Some insurances ask that we send a patient email address if it's available. This can be found in the '''Patient File Main., on Screen 4, line 10.''' If you are getting this reject, it may be because the insurance wants the email to be sent entirely in uppercase, which will need to be corrected manually, '''or''' you can use a switch '''/EMX''' on the ins vendor file, screen 3, line 16, to not send the patient's email entirely.<br />
<br />
===M/I Quantity Prescribed===<br />
There are separate fields to indicate how much medication was dispensed for this fill, and how much medication was prescribed by the doctor for this prescription. By default, we do not send the Quantity Prescribed field, unless the prescription is for a schedule 2 drug. <br />
<br />
* If the drug '''is''' a schedule 2 drug, make sure that is is correctly marked (Drug File screen, line 3). This may require you delete the Rx and create a new one, if your system uses different RX numbers for controls.<br />
* If the drug '''is not''' schedule 2, then the insurance may want this field regardless of the drug's schedule. Adding a '''/ARQ''' to the vendor file (screen 3, line 16) will force this field to be sent.<br />
<br />
===DOC Segment Bad Format===<br />
This reject refers to the '''Doctor''' segment of the electronic transmission. As of the conversion to the D.0 transmission format, most insurance companies use the doctor's NPI (National Provider Identifier) when processing claims. This reject is typically triggered when the doctor's NPI number is missing from the vendor file. <br />
<br />
===Prior Authoization Type===<br />
In addition so sending a Prior Authorization Code, some insurance overrides require a Prior Authorization Type. The insurance reject can indicate what PA Type an insurance requires, otherwise it may be necessary to call them. A PA Type code is entered into the SIG lines as '''/PCxxxx''' (where xxxx is the type), and can be entered alongside a PA Code '''/PAxxxx'''.<br />
<br />
===DUR Rejection===<br />
Many claims will reject with insurance companies for unusual dose sizes, duplicate therapies in other drugs, or drug-disease interactions. These rejections will note that they are a DUR rejection, and will often include the specific reason why they rejected. This is especially common on compound claims.<br />
<br />
Click [http://www.quickrx.net/wiki/DUR_Codes here] to see the full list of DUR causes, and how to enter DUR codes into the SIG lines.<br />
<br />
===Pharmacy Service Type and Patient Residence Code===<br />
These two rejects are commonly bundled together. Some insurances require that we transmit the Pharmacy Service Type (Field U7-147, the kind of service that has been provided by the pharmacy) and the Patient Residence Code (4X-384). These can be set in the SIG Lines or the Third Party Notes as /PSTxx and /PRSxx. Additionally, QuickSCRIP can set this to always be sent on an insurance company. Pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/PST''' amd '''/PRS''' to line 22.<br />
<br />
==Secondary Claims==<br />
Secondary claims can be more complicated than primary claims, as there are many different ways to send COB and Copay coverage information. The following are some common rules for sending secondary claims, along with some common rejects. If you are having difficulty processing a secondary claim, feel free to contact us.<br />
<br />
===Insurances vs Coupon and Copay Reduction Cards===<br />
In general, full-fledged insurance companies that are functioning as a secondary coverage prefer an other coverage code of 2. Coupons and Copay reduction cards prefer an other coverage code of 8.<br />
<br />
Click [http://www.quickrx.net/wiki/Other_Coverage_Codes here] for more information on other coverage codes and their meaning.<br />
<br />
===6C or 7C Other Payer ID Rejections===<br />
Some secondaries want to know the BIN number of the primary insurance. By default, this is not transmitted. 6C and 7C are the names of the fields that this information is sent. To transmit the Other Payer ID, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/O#''' (letter O, pound symbol) to line 16. <br />
<br />
===MI OP Copay Amount (DX) or NQ Missing Invalid Patient Responsibility ===<br />
The DX field is an optional field that specifies the patient's copay amount that was left over from the primary claim. To transmit the Copay Amount, pull up the secondary insurance company in the Vendor File Maintenance, and on line 20, add /CS on RXC Line. If you are still getting this reject, we may be transmitting the wrong copay value, or we may be transmitting the correct copay value, and the insurance simply won't cover it.<br />
<br />
Some insurance companies do not want to receive the DX field. For these insurances, pull up the secondary insurance company in the Vendor File Maintenance, got to screen 3, and on line 16, add /NY on the RXOL51 Line<br />
<br />
===H8 Other Amount Claimed Type===<br />
This is commonly encountered with copay cards and coupons. We are sending the H8 field, and the insurance does not want it. Send the claim with an other coverage code of 8, and with a Y instead of an O.<br />
<br />
===Missing/Invalid Copay amount Qualifier===<br />
This reject is common on claims where the primary didn't pay. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPQ''' to line 16. <br />
<br />
===NR - Copay Amount sent / Count===<br />
Similar to the copay amount qualifier rejection above. This rejection is caused by the Other Payer Reject field. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPR''' to line 16.<br />
<br />
<br />
/OPR can also sometimes fix DV and HB rejects.<br />
<br />
===COB Segment Bad Format - AM===<br />
There are multiple Causes for this reject, all of which are caused by the Other Payer Amount fields (fields which indicate how much of the drug was covered by the primary. A common fix is to blank-out fields HB-341, HC-342, and DV-431. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPA''' to line 16.<br />
<br />
===DX Missing Invalid OPAP===<br />
As mentioned in the DX and NR rejections above, the DX field indicates the patient's copay amount left over from the primary claim. There are two things that can cause the above reject:<br />
* The primary DIDN'T pay anything and the secondary won't cover<br />
* QuickSCRIP is calculating the copay amount incorrectly. Reverse the claim from the primary and reprocess from cash, or contact us.<br />
<br />
===M/I Benefit Stage Qualifier - MV===<br />
Insurance does not want us to send the benefit stage (MV) field. '''/XM''' on the Ins Vendor file for the Secondary, Screen 3, Line 16 should get this.<br />
<br />
==Reversals==<br />
Occasionally, an electronic claim will be accepted by the insurance, but will reject when you try to reverse it. Some reversals may require that you contact the insurance company and get them to reverse it manually. <br />
<br />
===Insurance / Group Segment Bad Format===<br />
Some insurance companies want the cardholder information transmitted on the reversal. To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/IDR''' (for Ins segment) and '''/GPR''' (for group number) to line 16.<br />
<br />
===Missing/Invalid COB Segment===<br />
In rare instances, an insurance will want the Coordination of Benefits information included in the rejection (typically Other coverage code and copay info). To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/CBR''' to line 16. Additionally, they may also require you add the other coverage code and amount paid fields. which can be added to the SIGS as '''/OCxx''' (where x is the other coverage code used) and '''/OPxx.xx''' (where x is the dollar amount the primary paid).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Common_Insurance_Rejections&diff=11478Common Insurance Rejections2022-06-20T13:27:40Z<p>Cecswiki: /* Reversals */</p>
<hr />
<div>The following is a brief list of commonly encountered insurance rejects and errors that are encountered when adjudicating prescriptions electronically. This list is subject to change and update as new errors are encountered. <br />
<br />
Click [http://www.quickrx.net/wiki/Insurance_Transmission_Fields here] for the full list of fields and data that are included in an electronic prescription transmission using the D.0 standard. <br />
<br />
==Switching Rejections==<br />
The switching program acts as a go-between for your pharmacy and the insurance company. Common pharmacy switches include RxLink, NDC SecureTrans, ERx, and RSI. <br />
If the switch is having transmission difficulties, you might receive these transmission errors:<br />
<br />
===No answer via Internet===<br />
This rejection indicates that there is no communication locally. Check the following:<br />
* Your claims switching program (RxLink, NDC SecureTrans, ect) might be off or having software problems. Check and see if it is active on the desktop.<br />
* Your local (within the pharmacy) network might be having problems. Consider restarting your router and contact your hardware support. <br />
* Your internet connection might be down. Contact your Internet Service Provider.<br />
<br />
===Host Processing Error===<br />
This is a universal reject that indicates communication problems between the switch and the insurance company. In instances where the switch is having communication issues, you may need to wait awhile and reprocess the claim again. Take note of any additional information that accompanies this reject. <br />
<br />
===Syntax Error===<br />
There are multiple things that can cause this rejection. Typically it indicates that the transmission is wrong on a programming level (as opposed to having missing or incorrect information). Most common causes for this rejection include:<br />
* Claim is sending a Prior Authorization code that is unnecessary or is in a bad format. This can be triggered accidentally, as QuickSCRIP is set to look for '/PA' in the SIGS lines and treat this as a Prior Auth code. Having SIGs with phrases like "As needed for cramping/pain" will trigger this. <br />
* Claim is sending the patient's address, but the state is missing. Check the Patient File Maintenance screen, and make sure the address is entered correctly.<br />
<br />
===Pricing and Drug Quantity issues===<br />
Certain switches offer PPE (Pre and Post Editing) Services. PPE allows the switch to make adjustments to your electronic claim before it is sent to the insurance company, and can optimize insurance reimbursement. Additionally, switches with PPE services will block claims if they feel a drug has not been setup properly. Both of these can prevent a claim from being filled if PPE is bumping a drug's price up too high for an insurance to pay, or if PPE is blocking a drug that the insurance would normally accept. These can be tricky to diagnose, but a common rule of thumb is that if the insurance company cannot see the claim, then it is likely being blocked by the switch. <br />
<br />
If you think your switch is preventing a claim from being processed, you can try using a '''/PA9999''' in the SIG lines of the claim. This is a universal override that disables PPE.<br />
<br />
==Primary Claims==<br />
These are common rejections that are encountered when transmitting to a primary insurance. <br />
<br />
===M/I Quantity Prescribed===<br />
There are separate fields to indicate how much medication was dispensed for this fill, and how much medication was prescribed by the doctor for this prescription. By default, we do not send the Quantity Prescribed field, unless the prescription is for a schedule 2 drug. <br />
<br />
* If the drug '''is''' a schedule 2 drug, make sure that is is correctly marked (Drug File screen, line 3). This may require you delete the Rx and create a new one, if your system uses different RX numbers for controls.<br />
* If the drug '''is not''' schedule 2, then the insurance may want this field regardless of the drug's schedule. Adding a '''/ARQ''' to the vendor file (screen 3, line 16) will force this field to be sent.<br />
<br />
===DOC Segment Bad Format===<br />
This reject refers to the '''Doctor''' segment of the electronic transmission. As of the conversion to the D.0 transmission format, most insurance companies use the doctor's NPI (National Provider Identifier) when processing claims. This reject is typically triggered when the doctor's NPI number is missing from the vendor file. <br />
<br />
===Prior Authoization Type===<br />
In addition so sending a Prior Authorization Code, some insurance overrides require a Prior Authorization Type. The insurance reject can indicate what PA Type an insurance requires, otherwise it may be necessary to call them. A PA Type code is entered into the SIG lines as '''/PCxxxx''' (where xxxx is the type), and can be entered alongside a PA Code '''/PAxxxx'''.<br />
<br />
===DUR Rejection===<br />
Many claims will reject with insurance companies for unusual dose sizes, duplicate therapies in other drugs, or drug-disease interactions. These rejections will note that they are a DUR rejection, and will often include the specific reason why they rejected. This is especially common on compound claims.<br />
<br />
Click [http://www.quickrx.net/wiki/DUR_Codes here] to see the full list of DUR causes, and how to enter DUR codes into the SIG lines.<br />
<br />
===Pharmacy Service Type and Patient Residence Code===<br />
These two rejects are commonly bundled together. Some insurances require that we transmit the Pharmacy Service Type (Field U7-147, the kind of service that has been provided by the pharmacy) and the Patient Residence Code (4X-384). These can be set in the SIG Lines or the Third Party Notes as /PSTxx and /PRSxx. Additionally, QuickSCRIP can set this to always be sent on an insurance company. Pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/PST''' amd '''/PRS''' to line 22.<br />
<br />
==Secondary Claims==<br />
Secondary claims can be more complicated than primary claims, as there are many different ways to send COB and Copay coverage information. The following are some common rules for sending secondary claims, along with some common rejects. If you are having difficulty processing a secondary claim, feel free to contact us.<br />
<br />
===Insurances vs Coupon and Copay Reduction Cards===<br />
In general, full-fledged insurance companies that are functioning as a secondary coverage prefer an other coverage code of 2. Coupons and Copay reduction cards prefer an other coverage code of 8.<br />
<br />
Click [http://www.quickrx.net/wiki/Other_Coverage_Codes here] for more information on other coverage codes and their meaning.<br />
<br />
===6C or 7C Other Payer ID Rejections===<br />
Some secondaries want to know the BIN number of the primary insurance. By default, this is not transmitted. 6C and 7C are the names of the fields that this information is sent. To transmit the Other Payer ID, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/O#''' (letter O, pound symbol) to line 16. <br />
<br />
===MI OP Copay Amount (DX) or NQ Missing Invalid Patient Responsibility ===<br />
The DX field is an optional field that specifies the patient's copay amount that was left over from the primary claim. To transmit the Copay Amount, pull up the secondary insurance company in the Vendor File Maintenance, and on line 20, add /CS on RXC Line. If you are still getting this reject, we may be transmitting the wrong copay value, or we may be transmitting the correct copay value, and the insurance simply won't cover it.<br />
<br />
Some insurance companies do not want to receive the DX field. For these insurances, pull up the secondary insurance company in the Vendor File Maintenance, got to screen 3, and on line 16, add /NY on the RXOL51 Line<br />
<br />
===H8 Other Amount Claimed Type===<br />
This is commonly encountered with copay cards and coupons. We are sending the H8 field, and the insurance does not want it. Send the claim with an other coverage code of 8, and with a Y instead of an O.<br />
<br />
===Missing/Invalid Copay amount Qualifier===<br />
This reject is common on claims where the primary didn't pay. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPQ''' to line 16. <br />
<br />
===NR - Copay Amount sent / Count===<br />
Similar to the copay amount qualifier rejection above. This rejection is caused by the Other Payer Reject field. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPR''' to line 16.<br />
<br />
<br />
/OPR can also sometimes fix DV and HB rejects.<br />
<br />
===COB Segment Bad Format - AM===<br />
There are multiple Causes for this reject, all of which are caused by the Other Payer Amount fields (fields which indicate how much of the drug was covered by the primary. A common fix is to blank-out fields HB-341, HC-342, and DV-431. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPA''' to line 16.<br />
<br />
===DX Missing Invalid OPAP===<br />
As mentioned in the DX and NR rejections above, the DX field indicates the patient's copay amount left over from the primary claim. There are two things that can cause the above reject:<br />
* The primary DIDN'T pay anything and the secondary won't cover<br />
* QuickSCRIP is calculating the copay amount incorrectly. Reverse the claim from the primary and reprocess from cash, or contact us.<br />
<br />
===M/I Benefit Stage Qualifier - MV===<br />
Insurance does not want us to send the benefit stage (MV) field. '''/XM''' on the Ins Vendor file for the Secondary, Screen 3, Line 16 should get this.<br />
<br />
==Reversals==<br />
Occasionally, an electronic claim will be accepted by the insurance, but will reject when you try to reverse it. Some reversals may require that you contact the insurance company and get them to reverse it manually. <br />
<br />
===Insurance / Group Segment Bad Format===<br />
Some insurance companies want the cardholder information transmitted on the reversal. To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/IDR''' (for Ins segment) and '''/GPR''' (for group number) to line 16.<br />
<br />
===Missing/Invalid COB Segment===<br />
In rare instances, an insurance will want the Coordination of Benefits information included in the rejection (typically Other coverage code and copay info). To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/CBR''' to line 16. Additionally, they may also require you add the other coverage code and amount paid fields. which can be added to the SIGS as '''/OCxx''' (where x is the other coverage code used) and '''/OPxx.xx''' (where x is the dollar amount the primary paid).</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Common_Insurance_Rejections&diff=11477Common Insurance Rejections2022-06-20T13:25:17Z<p>Cecswiki: /* Primary Claims */</p>
<hr />
<div>The following is a brief list of commonly encountered insurance rejects and errors that are encountered when adjudicating prescriptions electronically. This list is subject to change and update as new errors are encountered. <br />
<br />
Click [http://www.quickrx.net/wiki/Insurance_Transmission_Fields here] for the full list of fields and data that are included in an electronic prescription transmission using the D.0 standard. <br />
<br />
==Switching Rejections==<br />
The switching program acts as a go-between for your pharmacy and the insurance company. Common pharmacy switches include RxLink, NDC SecureTrans, ERx, and RSI. <br />
If the switch is having transmission difficulties, you might receive these transmission errors:<br />
<br />
===No answer via Internet===<br />
This rejection indicates that there is no communication locally. Check the following:<br />
* Your claims switching program (RxLink, NDC SecureTrans, ect) might be off or having software problems. Check and see if it is active on the desktop.<br />
* Your local (within the pharmacy) network might be having problems. Consider restarting your router and contact your hardware support. <br />
* Your internet connection might be down. Contact your Internet Service Provider.<br />
<br />
===Host Processing Error===<br />
This is a universal reject that indicates communication problems between the switch and the insurance company. In instances where the switch is having communication issues, you may need to wait awhile and reprocess the claim again. Take note of any additional information that accompanies this reject. <br />
<br />
===Syntax Error===<br />
There are multiple things that can cause this rejection. Typically it indicates that the transmission is wrong on a programming level (as opposed to having missing or incorrect information). Most common causes for this rejection include:<br />
* Claim is sending a Prior Authorization code that is unnecessary or is in a bad format. This can be triggered accidentally, as QuickSCRIP is set to look for '/PA' in the SIGS lines and treat this as a Prior Auth code. Having SIGs with phrases like "As needed for cramping/pain" will trigger this. <br />
* Claim is sending the patient's address, but the state is missing. Check the Patient File Maintenance screen, and make sure the address is entered correctly.<br />
<br />
===Pricing and Drug Quantity issues===<br />
Certain switches offer PPE (Pre and Post Editing) Services. PPE allows the switch to make adjustments to your electronic claim before it is sent to the insurance company, and can optimize insurance reimbursement. Additionally, switches with PPE services will block claims if they feel a drug has not been setup properly. Both of these can prevent a claim from being filled if PPE is bumping a drug's price up too high for an insurance to pay, or if PPE is blocking a drug that the insurance would normally accept. These can be tricky to diagnose, but a common rule of thumb is that if the insurance company cannot see the claim, then it is likely being blocked by the switch. <br />
<br />
If you think your switch is preventing a claim from being processed, you can try using a '''/PA9999''' in the SIG lines of the claim. This is a universal override that disables PPE.<br />
<br />
==Primary Claims==<br />
These are common rejections that are encountered when transmitting to a primary insurance. <br />
<br />
===M/I Quantity Prescribed===<br />
There are separate fields to indicate how much medication was dispensed for this fill, and how much medication was prescribed by the doctor for this prescription. By default, we do not send the Quantity Prescribed field, unless the prescription is for a schedule 2 drug. <br />
<br />
* If the drug '''is''' a schedule 2 drug, make sure that is is correctly marked (Drug File screen, line 3). This may require you delete the Rx and create a new one, if your system uses different RX numbers for controls.<br />
* If the drug '''is not''' schedule 2, then the insurance may want this field regardless of the drug's schedule. Adding a '''/ARQ''' to the vendor file (screen 3, line 16) will force this field to be sent.<br />
<br />
===DOC Segment Bad Format===<br />
This reject refers to the '''Doctor''' segment of the electronic transmission. As of the conversion to the D.0 transmission format, most insurance companies use the doctor's NPI (National Provider Identifier) when processing claims. This reject is typically triggered when the doctor's NPI number is missing from the vendor file. <br />
<br />
===Prior Authoization Type===<br />
In addition so sending a Prior Authorization Code, some insurance overrides require a Prior Authorization Type. The insurance reject can indicate what PA Type an insurance requires, otherwise it may be necessary to call them. A PA Type code is entered into the SIG lines as '''/PCxxxx''' (where xxxx is the type), and can be entered alongside a PA Code '''/PAxxxx'''.<br />
<br />
===DUR Rejection===<br />
Many claims will reject with insurance companies for unusual dose sizes, duplicate therapies in other drugs, or drug-disease interactions. These rejections will note that they are a DUR rejection, and will often include the specific reason why they rejected. This is especially common on compound claims.<br />
<br />
Click [http://www.quickrx.net/wiki/DUR_Codes here] to see the full list of DUR causes, and how to enter DUR codes into the SIG lines.<br />
<br />
===Pharmacy Service Type and Patient Residence Code===<br />
These two rejects are commonly bundled together. Some insurances require that we transmit the Pharmacy Service Type (Field U7-147, the kind of service that has been provided by the pharmacy) and the Patient Residence Code (4X-384). These can be set in the SIG Lines or the Third Party Notes as /PSTxx and /PRSxx. Additionally, QuickSCRIP can set this to always be sent on an insurance company. Pull up the insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/PST''' amd '''/PRS''' to line 22.<br />
<br />
==Secondary Claims==<br />
Secondary claims can be more complicated than primary claims, as there are many different ways to send COB and Copay coverage information. The following are some common rules for sending secondary claims, along with some common rejects. If you are having difficulty processing a secondary claim, feel free to contact us.<br />
<br />
===Insurances vs Coupon and Copay Reduction Cards===<br />
In general, full-fledged insurance companies that are functioning as a secondary coverage prefer an other coverage code of 2. Coupons and Copay reduction cards prefer an other coverage code of 8.<br />
<br />
Click [http://www.quickrx.net/wiki/Other_Coverage_Codes here] for more information on other coverage codes and their meaning.<br />
<br />
===6C or 7C Other Payer ID Rejections===<br />
Some secondaries want to know the BIN number of the primary insurance. By default, this is not transmitted. 6C and 7C are the names of the fields that this information is sent. To transmit the Other Payer ID, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/O#''' (letter O, pound symbol) to line 16. <br />
<br />
===MI OP Copay Amount (DX) or NQ Missing Invalid Patient Responsibility ===<br />
The DX field is an optional field that specifies the patient's copay amount that was left over from the primary claim. To transmit the Copay Amount, pull up the secondary insurance company in the Vendor File Maintenance, and on line 20, add /CS on RXC Line. If you are still getting this reject, we may be transmitting the wrong copay value, or we may be transmitting the correct copay value, and the insurance simply won't cover it.<br />
<br />
Some insurance companies do not want to receive the DX field. For these insurances, pull up the secondary insurance company in the Vendor File Maintenance, got to screen 3, and on line 16, add /NY on the RXOL51 Line<br />
<br />
===H8 Other Amount Claimed Type===<br />
This is commonly encountered with copay cards and coupons. We are sending the H8 field, and the insurance does not want it. Send the claim with an other coverage code of 8, and with a Y instead of an O.<br />
<br />
===Missing/Invalid Copay amount Qualifier===<br />
This reject is common on claims where the primary didn't pay. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPQ''' to line 16. <br />
<br />
===NR - Copay Amount sent / Count===<br />
Similar to the copay amount qualifier rejection above. This rejection is caused by the Other Payer Reject field. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPR''' to line 16.<br />
<br />
<br />
/OPR can also sometimes fix DV and HB rejects.<br />
<br />
===COB Segment Bad Format - AM===<br />
There are multiple Causes for this reject, all of which are caused by the Other Payer Amount fields (fields which indicate how much of the drug was covered by the primary. A common fix is to blank-out fields HB-341, HC-342, and DV-431. To correct it, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/OPA''' to line 16.<br />
<br />
===DX Missing Invalid OPAP===<br />
As mentioned in the DX and NR rejections above, the DX field indicates the patient's copay amount left over from the primary claim. There are two things that can cause the above reject:<br />
* The primary DIDN'T pay anything and the secondary won't cover<br />
* QuickSCRIP is calculating the copay amount incorrectly. Reverse the claim from the primary and reprocess from cash, or contact us.<br />
<br />
===M/I Benefit Stage Qualifier - MV===<br />
Insurance does not want us to send the benefit stage (MV) field. '''/XM''' on the Ins Vendor file for the Secondary, Screen 3, Line 16 should get this.<br />
<br />
==Reversals==<br />
Occasionally, an electronic claim will be accepted by the insurance, but will reject when you try to reverse it. Some reversals may require that you contact the insurance company and get them to reverse it manually. <br />
<br />
===Insurance / Group Segment Bad Format===<br />
Some insurance companies want the cardholder information transmitted on the reversal. To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/IDR''' (for Ins segment) and '''/GPR''' (for group number) to line 16.<br />
<br />
===Missing/Invalid COB Segment===<br />
In rare instances, an insurance will want the Coordination of Benefits information included in the rejection (typically Other coverage code and copay info). To transmit this, pull up the secondary insurance company in the Vendor File Maintenance, type 'O3' to go to screen three, and add '''/CBR''' to line 16.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Billing_COVID&diff=11476Billing COVID2022-02-07T18:48:22Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:Billing for COVID-19 Vaccines}}<br />
The following instructions are for setting up to bill insurances for the 2-dose COVID-19 vaccine. As of the creation of this guide, this info has only been tested on the MODERNA vaccine, not the PFIZER vaccine, but the same information should be applicable.<br />
<br />
Insurances require that COVID Vaccines be billed with an AWP value of $0.01, but will pay an administration fee to cover the labor of dispensing the vaccine. <br />
<br />
If you require assistance in setting up or billing a vaccine, please contact Cost Effective Computers, and an agent will assist you. An update may be required to ensure all the features discussed below work properly. It should require no more than 5 minutes to perform. <br />
<br />
For general information on setting up Vaccines, along with reporting to a state vaccine database (such as GRITS or TENNIS), click [http://www.quickrx.net/wiki/Flu_Shots here].<br />
<br />
==Setup a 1-cent Price Table==<br />
A special price table is required to correctly bill the vaccine. <br />
<br />
# From the '''Rx Processing Menu''' select option 15 "Price Table Maint.'''<br />
# Search for '''Table 99'''<br />
# Hit '''Next''' or '''Previous''' a few times and take note of price table numbers, and look gaps in the sequence; these are unused tables. When you've found a number that is not used, write it down, as this will be the new table you create.<br />
# Choose '''A''' to Add a new table. Assign it the number you chose from the previous step, and give it the description '''1 Cent COVID'''<br />
# Setup the following columns (or use the image provided below as a guide)<br />
## Line 3: '''999999.00'''<br />
## Line 4: '''-99.99'''<br />
## Line 5: '''0.01'''<br />
# After adding the last value, press '''escape''' to skip to the bottom of the screen.<br />
## Line 123 should be '''D'''<br />
## Line 124 should be '''A'''<br />
# '''E''' to Exit<br />
<br />
[[File:COVID_price_table.jpg|1000px|Example Price Table]]<br />
<br />
==Setup the Vaccine==<br />
You will need to create '''TWO''' versions of the Vaccine on your '''Drug File Maint'''. This is because some insurances want a $25.00 cost per injection, while others want only $0.01 cost per injection. Sending the incorrect value will cause the insurance to not reimburse properly.<br />
<br />
On the '''First Version''' of the vaccine, setup as you would any other drug (Name, NDC, Package Quantity, etc.) But with the following changes:<br />
<br />
* Set AWP and ACQ to $250.00 (Calculates to $25.00 per shot)<br />
* Keep the default price table on line 5 (usually table 99)<br />
* Make sure to include '''Expiration date''' (line 9), as 2-digit month, a slash, and 2-digit year (ex 12/21).<br />
<br />
Use the image provided below as a guide.<br />
<br />
[[File:COVID_drug1.jpg|1000px|Example COVID Drug]]<br />
<br />
Setup the '''Second Version''' of the vaccine with the following exceptions:<br />
<br />
* Give it a different name from the original, indicating that this vaccine bills only a penny for INGREDIENT COST. Example "Moderna COVID 0.01" <br />
* Whatever the '''Package Quantity''' is on Line 6, set the AWP value on on Line 16 to be that many cents. (Example: if the quantity is 1, then set AWP to be $0.10)<br />
* Set line 5 '''Price Table''' to match the price table you setup in the previous section.<br />
* Set the following codes on Line 39, '''Price Codes''' (pick them from the menu options listed)<br />
** '''Disable Rounding Table'''<br />
** '''Use Drug U&C Price NOT 3pI Price'''<br />
** '''Exclude Drug from Minimum Price'''<br />
<br />
Use the image provided below as a guide.<br />
<br />
[[File:COVID_drug2.jpg|1000px|Example COVID Drug]]<br />
<br />
If you are unsure which drug to bill, try the first one (with the $250 AWP) and see if the insurance bills correctly. If it does not, reverse and try the penny version.<br />
<br />
==Notes on Lot Numbers==<br />
Certain states require that the pharmacy track lot numbers, and submit them to GRITS (or the state equivalent) online vaccine database.<br />
To our knowledge:<br />
* Alabama '''does NOT''' require lot numbers.<br />
* Georgia '''does NOT''' require lot numbers, except for deducting inventory.<br />
* Tennessee '''DOES''' require lot numbers.<br />
<br />
There are three different ways you can set lot numbers to drugs in QuickSCRIP:<br />
<br />
'''Set the Lot Number in the Drug File'''<br />
# Look up the drug in the '''Drug File Maintenance Screen''' <br />
# One Line 38 '''Code''' there is a menu option '''Lot Number'''. This will need to be updated manually, as number change.<br />
<br />
'''Ask for the Lot Number in the Fill Screen'''<br />
# Look up the drug in the '''Drug File Maintenance Screen''' <br />
# One Line 38 '''Code''' there is a menu option '''Get Lot # For This Drug'''.<br />
# Exit the Drug File Screen<br />
# Go to the '''Pharmacy Main Menu'''<br />
# Type '''UB''' to go to the '''Business Control File'''<br />
# Select Option 4 '''Additional RX Custom Screen 1'''<br />
# On Line 15 '''Get Lot Number on RX''' set to '''X'''. This will have QuickScrip prompt you for the lot number on marked drugs during the fill process. <br />
<br />
'''Add it in QuickSHOTS before sending to GRITS'''<br />
<br />
Quickshots gives you the opportunity to review your vaccine info before submitting them to the state. There is a field in the program that allows you to manually enter or edit lot numbers.<br />
<br />
==For CDC and State Reporting==<br />
Certain state vaccine databases (such as GRITS and TENNIS) need additional info, the '''CVX Code''', '''Manufacturer Code''', and '''Publication Date'''.<br />
These will need to be added to the drug, and it will be included when you submit via QuickSHOTS or when QuickSCRIP reports to the CDC.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Go to 11 '''Drug File Maint.'''<br />
# Look up the respective vaccine<br />
# Press '''F11''' to go to the '''Drug Notes Screen'''<br />
## '''/CVX=''' for the CVX Code<br />
## '''/MANUF=''' for Manufacturer<br />
## '''/PUB=''' for Publication Dates<br />
<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="150pt"|'''Vaccine''' <br />
|width="150pt"|'''CVX Code'''<br />
|width="150pt"|'''Manuf Code'''<br />
|width="150pt"|'''Pub Date'''<br />
|-<br />
|AstraZeneca|| 210 || ASZ || 12/01/20<br />
|-<br />
|Jansen|| 212 || JSN || 12/01/20<br />
|-<br />
|Moderna|| 207 || MOD || 12/01/20<br />
|-<br />
|Pfizer|| 208 || PFR || 12/01/20<br />
|-<br />
|}<br />
<br />
'''Note:''' To the best of our knowledge, publication date for all Covid vaccines are 12/01/20.<br />
<br />
==Billing Medicare Part B==<br />
Medicare part B subcontracts its claim billing to other companies, who may have additional requirements for billing COVID-19 Vaccines.<br />
<br />
'''For FDS and CAM (Cardinal)'''<br />
<br />
FDS plans to use HCPS codes (alternatively called Procedure Codes) to distinguish between the first and second doses. See this [https://www.cms.gov/medicare/medicare-part-b-drug-average-sales-price/covid-19-vaccines-and-monoclonal-antibodies Medicare link] for a full list of procedure codes.<br />
<br />
These codes are sent as '''/PC=xxxxx''' in the SIG lines of RXFILL or EDIT.<br />
<br />
* Moderna dose 1 is 0011A<br />
* Moderna dose 2 is 0012A<br />
* Pfizer dose 1 is 0001A<br />
* Pfizer dose 2 is 0002A<br />
<br />
'''Note:''' Insurance reimbursement is different between the 1st and 2nd dose. <br />
<br />
To send HCPS codes, you will also need to add a switch to your Medicare B insurance. <br />
<br />
* Look up the insurance plan in you '''Insurance File Maint.''' database.<br />
* Type '''O3''' to go to '''Screen 3'''<br />
* On line 16, add '''/PC''' to the end of any code that is already present on that line.<br />
<br />
Additionally, you will need to send an ICD-10 code of '''/IC=Z23''' in the SIG lines, which indicates that a vaccine was dispensed. <br />
<br />
'''For EBS'''<br />
<br />
EBS will be using the group number to distinguish between first the first and second doses.<br />
<br />
* For the first dose, set the group number to '''FIRST''' or '''1st'''.<br />
* For the second dose, set the group number to '''SECOND''' or '''2nd'''.<br />
<br />
'''For HCC'''<br />
<br />
HCC wants two things for covid vaccine billing.<br />
# They want the ingredient cost of the drug to be a penny. To do this, Setup the drug so that the ACQ and AWP are the same cents as the package quantity (e.g. if quantity is 10, set the AWP to $0.10)<br />
# They want the ICD10 code, which is '''/IC=''' in the SIG lines.<br />
<br />
The switch may interfere with pricing. '''/PA99999''' will fix this.<br />
<br />
==Billing the Vaccine in the Fill Screen==<br />
Setup the prescription to bill an insurance as you would normally.<br />
Add the following commands to the SIG lines:<br />
* Submission Clarification Code: '''/XD02''' for first dose, '''/XD06''' for second dose, '''/XD07''' for third, and '''/XD10''' for fourth (or '''/XD10,7''')<br />
* DUR Codes: /DUIMA (DUR codes may be different from insurance to insurance) <br />
* Administration Fee: /ADMFEE$20.00 (or however much you wish to bill for the admin fee)<br />
<br />
[[File:COVID_SIGs2.jpg|COVID SIGs]]<br />
<br />
Transmit the claim, see if it is accepted, and take note of how much of the administration fee the insurance pays.<br />
To help track customers who have been administered their first dose, you can use the [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue] to set a reminder for the second dose one month later.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=QuickMAR_Instructions&diff=11475QuickMAR Instructions2021-09-22T11:44:55Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP offers the ability to integrate with [http://www.quickmar.com/ QuickMAR] Long Term Care Facility software. We transmit<br />
relevant scrip information over your network to the QuickMAR system, which then generates MARs for your nursing homes. <br />
<br />
Please note that QuickMAR integration is something that must be enabled in your system by a Cost Effective Computers representative, and that<br />
there is an integration fee for this feature. <br />
<br />
For information about our internal MAR program, click [http://www.quickrx.net/wiki/MAR_Guide here].<br />
<br />
==MAR Commands==<br />
In addition to transmitting prescription information to QuickMAR, you will also need to specify dose patterns and quantities so<br />
QuickMAR can generate thier forms. <br />
The following commands can be entered in the '''SIG''' lines in the '''RXFILL''' or '''EDIT''' screens:<br />
<br />
===QDOSE===<br />
'''/QDOSE=''' sets the dose pattern. This command tells QuickMAR how often the medication needs to be taken. If there is no QDOSE command, then we<br />
assume the medication is taken daily.<br />
* PRN - As Needed<br />
* QD - Every Day<br />
* QAM - Every Morning<br />
* QPM - Every Evening<br />
* QHS - Every Bedtime<br />
* BID - Twice Daily<br />
* TID - Three Times Daily<br />
* QID - Four Times Daily<br />
* AM - Morning (worded differently that QAM)<br />
* PM - Evening (worded differently than QPM)<br />
* HS - Bedtime (worded differently than QHS)<br />
* QOD - Every other Day<br />
* QnD - Every n day, n being a numerical value<br />
* QnW - Every n weeks<br />
* QnM - Every n months<br />
* QMON, QTUE, ect - Weekly on a specified day<br />
* QWn - Weekly on a specified day, n being a numerical value (1 = Sunday, 2 = Monday, 3 = Tuesday, ect)<br />
* QMn,n,n - Monthly on a specified day(s). n = 1-28, and each additional day is tacked onto the end of the command with a comma<br />
* QWnnnnnnn - days of the week, Sunday - Saturday, n=0 excludes a day, n=1 includes a day.<br />
<br />
'''Note:''' Multiple QDOSE commands can be set using /QDOS2, /QDOS3, etc. Additionally, QMQ, QSIG, and QTIME commands would also have numbers for subsequent uses. QMQ2, QSIG2, and QTIM2, respectively.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken every 3 days would use this command in the SIGs.<br />
/QDOSE=Q2D<br />
<br />
A medication that needs to be taken only on Tuesdays would use this command in the SIGs.<br />
/QDOSE=QTUE<br />
or<br />
/QDOSE=QW3<br />
<br />
A medication that needs to be taken every Tuesday and Thursday would use this command in the SIGs.<br />
/QDOSE=QW0010100 <br />
<br />
===QTIME===<br />
'''/QTIME=''' sets the time of day for the medication to be administered. Times must be entered in military time, and multiple times of day need<br />
to be separated by a comma.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken at 8:00 a.m. would use this SIG command.<br />
/QTIME=0800<br />
<br />
A medication that needs to be taken at 8:00 a.m. and 05:00 p.m. would use this SIG command.<br />
/QTIME=0800,1700<br />
<br />
===MISC===<br />
<br />
'''/QMQ=''' sets the quantity of medication to be given at each scheduled time.<br />
<br />
'''/DC''' discontinues a claim in both QuickSCRIP and QuickMAR<br />
<br />
'''/FLOOR=''', '''/BED=''', '''/ROOM=''' sets the floor number, bed number, and room numbers.<br />
<br />
'''/ADM=''' Admit date and/or time.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=QuickMAR_Instructions&diff=11474QuickMAR Instructions2021-09-22T11:43:44Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP offers the ability to integrate with [http://www.quickmar.com/ QuickMAR] Long Term Care Facility software. We transmit<br />
relevant scrip information over your network to the QuickMAR system, which then generates MARs for your nursing homes. <br />
<br />
Please note that QuickMAR integration is something that must be enabled in your system by a Cost Effective Computers representative, and that<br />
there is an integration fee for this feature. <br />
<br />
For information about our internal MAR program, click [http://www.quickrx.net/wiki/MAR_Guide here].<br />
<br />
==MAR Commands==<br />
In addition to transmitting prescription information to QuickMAR, you will also need to specify dose patterns and quantities so<br />
QuickMAR can generate thier forms. The following commands can be entered in the '''SIG''' lines in the '''RXFILL''' or '''EDIT''' screens:<br />
<br />
===QDOSE===<br />
'''/QDOSE=''' sets the dose pattern. This command tells QuickMAR how often the medication needs to be taken. If there is no QDOSE command, then we<br />
assume the medication is taken daily.<br />
* PRN - As Needed<br />
* QD - Every Day<br />
* QAM - Every Morning<br />
* QPM - Every Evening<br />
* QHS - Every Bedtime<br />
* BID - Twice Daily<br />
* TID - Three Times Daily<br />
* QID - Four Times Daily<br />
* AM - Morning (worded differently that QAM)<br />
* PM - Evening (worded differently than QPM)<br />
* HS - Bedtime (worded differently than QHS)<br />
* QOD - Every other Day<br />
* QnD - Every n day, n being a numerical value<br />
* QnW - Every n weeks<br />
* QnM - Every n months<br />
* QMON, QTUE, ect - Weekly on a specified day<br />
* QWn - Weekly on a specified day, n being a numerical value (1 = Sunday, 2 = Monday, 3 = Tuesday, ect)<br />
* QMn,n,n - Monthly on a specified day(s). n = 1-28, and each additional day is tacked onto the end of the command with a comma<br />
* QWnnnnnnn - days of the week, Sunday - Saturday, n=0 excludes a day, n=1 includes a day.<br />
<br />
'''Note:''' Multiple QDOSE commands can be set using /QDOS2, /QDOS3, etc. Additionally, QMQ, QSIG, and QTIME commands would also have numbers for subsequent uses. QMQ2, QSIG2, and QTIM2, respectively.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken every 3 days would use this command in the SIGs.<br />
/QDOSE=Q2D<br />
<br />
A medication that needs to be taken only on Tuesdays would use this command in the SIGs.<br />
/QDOSE=QTUE<br />
or<br />
/QDOSE=QW3<br />
<br />
A medication that needs to be taken every Tuesday and Thursday would use this command in the SIGs.<br />
/QDOSE=QW0010100 <br />
<br />
===QTIME===<br />
'''/QTIME=''' sets the time of day for the medication to be administered. Times must be entered in military time, and multiple times of day need<br />
to be separated by a comma.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken at 8:00 a.m. would use this SIG command.<br />
/QTIME=0800<br />
<br />
A medication that needs to be taken at 8:00 a.m. and 05:00 p.m. would use this SIG command.<br />
/QTIME=0800,1700<br />
<br />
===MISC===<br />
<br />
'''/QMQ=''' sets the quantity of medication to be given at each scheduled time.<br />
<br />
'''/DC''' discontinues a claim in both QuickSCRIP and QuickMAR<br />
<br />
'''/FLOOR=''', '''/BED=''', '''/ROOM=''' sets the floor number, bed number, and room numbers.<br />
<br />
'''/ADM=''' Admit date and/or time.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=QuickMAR_Instructions&diff=11473QuickMAR Instructions2021-09-22T11:41:47Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP offers the ability to integrate with [http://www.quickmar.com/ QuickMAR] Long Term Care Facility software. We transmit<br />
relevant scrip information over your network to the QuickMAR system, which then generates MARs for your nursing homes. <br />
<br />
Please note that QuickMAR integration is something that must be enabled in your system by a Cost Effective Computers representative, and that<br />
there is an integration fee for this feature. <br />
<br />
For information about our internal MAR program, click [http://www.quickrx.net/wiki/MAR_Guide here].<br />
<br />
==MAR Commands==<br />
In addition to transmitting prescription information to QuickMAR, you will also need to specify dose patterns and quantities so<br />
QuickMAR can generate thier forms. The following commands can be entered in the '''SIG''' lines in the '''RXFILL''' or '''EDIT''' screens:<br />
<br />
'''/QDOSE=''' sets the dose pattern. This command tells QuickMAR how often the medication needs to be taken. If there is no QDOSE command, then we<br />
assume the medication is taken daily.<br />
* PRN - As Needed<br />
* QD - Every Day<br />
* QAM - Every Morning<br />
* QPM - Every Evening<br />
* QHS - Every Bedtime<br />
* BID - Twice Daily<br />
* TID - Three Times Daily<br />
* QID - Four Times Daily<br />
* AM - Morning (worded differently that QAM)<br />
* PM - Evening (worded differently than QPM)<br />
* HS - Bedtime (worded differently than QHS)<br />
* QOD - Every other Day<br />
* QnD - Every n day, n being a numerical value<br />
* QnW - Every n weeks<br />
* QnM - Every n months<br />
* QMON, QTUE, ect - Weekly on a specified day<br />
* QWn - Weekly on a specified day, n being a numerical value (1 = Sunday, 2 = Monday, 3 = Tuesday, ect)<br />
* QMn,n,n - Monthly on a specified day(s). n = 1-28, and each additional day is tacked onto the end of the command with a comma<br />
* QWnnnnnnn - days of the week, Sunday - Saturday, n=0 excludes a day, n=1 includes a day.<br />
<br />
'''Note:''' Multiple QDOSE commands can be set using /QDOS2, /QDOS3, etc. Additionally, QMQ, QSIG, and QTIME commands would also have numbers for subsequent uses. QMQ2, QSIG2, and QTIM2, respectively.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken every 3 days would use this command in the SIGs.<br />
/QDOSE=Q2D<br />
<br />
A medication that needs to be taken only on Tuesdays would use this command in the SIGs.<br />
/QDOSE=QTUE<br />
or<br />
/QDOSE=QW3<br />
<br />
A medication that needs to be taken every Tuesday and Thursday would use this command in the SIGs.<br />
/QDOSE=QW0010100 <br />
<br />
'''/QTIME=''' sets the time of day for the medication to be administered. Times must be entered in military time, and multiple times of day need<br />
to be separated by a comma.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken at 8:00 a.m. would use this SIG command.<br />
/QTIME=0800<br />
<br />
A medication that needs to be taken at 8:00 a.m. and 05:00 p.m. would use this SIG command.<br />
/QTIME=0800,1700<br />
<br />
'''/QMQ=''' sets the quantity of medication to be given at each scheduled time.<br />
<br />
'''/DC''' discontinues a claim in both QuickSCRIP and QuickMAR<br />
<br />
'''/FLOOR=''', '''/BED=''', '''/ROOM=''' sets the floor number, bed number, and room numbers.<br />
<br />
'''/ADM=''' Admit date and/or time.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=QuickMAR_Instructions&diff=11472QuickMAR Instructions2021-09-22T11:40:12Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP offers the ability to integrate with [http://www.quickmar.com/ QuickMAR] Long Term Care Facility software. We transmit<br />
relevant scrip information over your network to the QuickMAR system, which then generates MARs for your nursing homes. <br />
<br />
Please note that QuickMAR integration is something that must be enabled in your system by a Cost Effective Computers representative, and that<br />
there is an integration fee for this feature. <br />
<br />
For information about our internal MAR program, click [http://www.quickrx.net/wiki/MAR_Guide here].<br />
<br />
==MAR Commands==<br />
In addition to transmitting prescription information to QuickMAR, you will also need to specify dose patterns and quantities so<br />
QuickMAR can generate thier forms. The following commands can be entered in the '''SIG''' lines in the '''RXFILL''' or '''EDIT''' screens:<br />
<br />
'''/QDOSE=''' sets the dose pattern. This command tells QuickMAR how often the medication needs to be taken. If there is no QDOSE command, then we<br />
assume the medication is taken daily.<br />
* PRN - As Needed<br />
* QD - Every Day<br />
* QAM - Every Morning<br />
* QPM - Every Evening<br />
* QHS - Every Bedtime<br />
* BID - Twice Daily<br />
* TID - Three Times Daily<br />
* QID - Four Times Daily<br />
* AM - Morning (worded differently that QAM)<br />
* PM - Evening (worded differently than QPM)<br />
* HS - Bedtime (worded differently than QHS)<br />
* QOD - Every other Day<br />
* QnD - Every n day, n being a numerical value<br />
* QnW - Every n weeks<br />
* QnM - Every n months<br />
* QMON, QTUE, ect - Weekly on a specified day<br />
* QWn - Weekly on a specified day, n being a numerical value (1 = Sunday, 2 = Monday, 3 = Tuesday, ect)<br />
* QMn,n,n - Monthly on a specified day(s). n = 1-28, and each additional day is tacked onto the end of the command with a comma<br />
* QWnnnnnnn - days of the week, Sunday - Saturday, n=0 excludes a day, n=1 includes a day.<br />
<br />
'''Note:''' Multiple QDOSE commands can be set using /QDOS2, /QDOS3, etc. Additionally, QMQ, QSIG, and QTIME commands would also have numbers for subsequent uses. QMQ2, QSIG2, and QTIM2, respectively.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken every 3 days would use this command in the SIGs.<br />
/QDOSE=Q2D<br />
<br />
A medication that needs to be taken only on Tuesdays would use this command in the SIGs.<br />
/QDOSE=QTUE<br />
or<br />
/QDOSE=QW3<br />
<br />
A medication that needs to be taken every Tuesday and Thursday would use this command in the SIGs.<br />
/QDOSE=QW0010100 <br />
<br />
'''/QTIME=''' sets the time of day for the medication to be administered. Times must be entered in military time, and multiple times of day need<br />
to be separated by a comma.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken at 8:00 a.m. would use this SIG command.<br />
/QTIME=0800<br />
<br />
A medication that needs to be taken at 8:00 a.m. and 05:00 p.m. would use this SIG command.<br />
/QTIME=0800,1700<br />
<br />
'''/QMQ=''' sets the quantity of medication to be given at each scheduled time.<br />
<br />
'''/DC''' discontinues a claim in both QuickSCRIP and QuickMAR<br />
<br />
'''/FLOOR=''', '''/BED=''', '''/ROOM=''' sets the floor number, bed number, and room numbers.<br />
<br />
'''/ADM=''' admit Date and or time.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=QuickMAR_Instructions&diff=11471QuickMAR Instructions2021-09-22T11:38:53Z<p>Cecswiki: /* MAR Commands */</p>
<hr />
<div>QuickSCRIP offers the ability to integrate with [http://www.quickmar.com/ QuickMAR] Long Term Care Facility software. We transmit<br />
relevant scrip information over your network to the QuickMAR system, which then generates MARs for your nursing homes. <br />
<br />
Please note that QuickMAR integration is something that must be enabled in your system by a Cost Effective Computers representative, and that<br />
there is an integration fee for this feature. <br />
<br />
For information about our internal MAR program, click [http://www.quickrx.net/wiki/MAR_Guide here].<br />
<br />
==MAR Commands==<br />
In addition to transmitting prescription information to QuickMAR, you will also need to specify dose patterns and quantities so<br />
QuickMAR can generate thier forms. The following commands can be entered in the '''SIG''' lines in the '''RXFILL''' or '''EDIT''' screens:<br />
<br />
'''/QDOSE=''' sets the dose pattern. This command tells QuickMAR how often the medication needs to be taken. If there is no QDOSE command, then we<br />
assume the medication is taken daily.<br />
* PRN - As Needed<br />
* QD - Every Day<br />
* QAM - Every Morning<br />
* QPM - Every Evening<br />
* QHS - Every Bedtime<br />
* BID - Twice Daily<br />
* TID - Three Times Daily<br />
* QID - Four Times Daily<br />
* AM - Morning (worded differently that QAM)<br />
* PM - Evening (worded differently than QPM)<br />
* HS - Bedtime (worded differently than QHS)<br />
* QOD - Every other Day<br />
* QnD - Every n day, n being a numerical value<br />
* QnW - Every n weeks<br />
* QnM - Every n months<br />
* QMON, QTUE, ect - Weekly on a specified day<br />
* QWn - Weekly on a specified day, n being a numerical value (1 = Sunday, 2 = Monday, 3 = Tuesday, ect)<br />
* QMn,n,n - Monthly on a specified day(s). n = 1-28, and each additional day is tacked onto the end of the command with a comma<br />
* QWnnnnnnn - days of the week, Sunday - Saturday, n=0 excludes a day, n=1 includes a day.<br />
<br />
'''Note:''' Multiple QDOSE commands can be set using /QDOS2, /QDOS3, etc. Additionally, QMQ, QSIG, and QTIME commands would also have numbers for subsequent uses. QMQ2, QSIG2, and QTIM2, respectively.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken every 3 days would use this command in the SIGs.<br />
/QDOSE=Q2D<br />
<br />
A medication that neets to be taken only on Tuesdays would use this command in the SIGs.<br />
/QDOSE=QTUE<br />
or<br />
/QDOSE=QW2<br />
<br />
A medication that needs to be taken every Tuesday and Thursday would use this command in the SIGs.<br />
/QDOSE=QW0010100 <br />
<br />
'''/QTIME=''' sets the time of day for the medication to be administered. Times must be entered in military time, and multiple times of day need<br />
to be separated by a comma.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken at 8:00 a.m. would use this SIG command.<br />
/QTIME=0800<br />
<br />
A medication that needs to be taken at 8:00 a.m. and 05:00 p.m. would use this SIG command.<br />
/QTIME=0800,1700<br />
<br />
'''/QMQ=''' sets the quantity of medication to be given at each scheduled time.<br />
<br />
'''/DC''' discontinues a claim in both QuickSCRIP and QuickMAR<br />
<br />
'''/FLOOR=''', '''/BED=''', '''/ROOM=''' sets the floor number, bed number, and room numbers.<br />
<br />
'''/ADM=''' admit Date and or time.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=QuickMAR_Instructions&diff=11470QuickMAR Instructions2021-09-09T15:23:36Z<p>Cecswiki: /* MAR Commands */</p>
<hr />
<div>QuickSCRIP offers the ability to integrate with [http://www.quickmar.com/ QuickMAR] Long Term Care Facility software. We transmit<br />
relevant scrip information over your network to the QuickMAR system, which then generates MARs for your nursing homes. <br />
<br />
Please note that QuickMAR integration is something that must be enabled in your system by a Cost Effective Computers representative, and that<br />
there is an integration fee for this feature. <br />
<br />
For information about our internal MAR program, click [http://www.quickrx.net/wiki/MAR_Guide here].<br />
<br />
==MAR Commands==<br />
In addition to transmitting prescription information to QuickMAR, you will also need to specify dose patterns and quantities so<br />
QuickMAR can generate thier forms. The following commands can be entered in the '''SIG''' lines in the '''RXFILL''' or '''EDIT''' screens:<br />
<br />
'''/QDOSE=''' sets the dose pattern. This command tells QuickMAR how often the medication needs to be taken. If there is no QDOSE command, then we<br />
assume the medication is taken daily.<br />
* QD - Every Day<br />
* QAM - Every Morning<br />
* QPM - Every Evening<br />
* QHS - Every Bedtime<br />
* BID - Twice Daily<br />
* TID - Three Times Daily<br />
* QID - Four Times Daily<br />
* AM - Morning (worded differently that QAM)<br />
* PM - Evening (worded differently than QPM)<br />
* HS - Bedtime (worded differently than QHS)<br />
* QOD - Every other Day<br />
* QnD - Every n day, n being a numerical value<br />
* QnW - Every n weeks<br />
* QnM - Every n months<br />
* QMON, QTUE, ect - Weekly on a specified day<br />
* QWn - Weekly on a specified day, n being a numerical value (1 = Sunday, 2 = Monday, 3 = Tuesday, ect)<br />
* QMn,n,n - Monthly on a specified day(s). n = 1-28, and each additional day is tacked onto the end of the command with a comma<br />
* QWnnnnnnn - days of the week, Sunday - Saturday, n=0 excludes a day, n=1 includes a day.<br />
<br />
'''Note:''' Multiple QDOSE commands can be set using /QDOS2, /QDOS3, etc. Additionally, QMQ, QSIG, and QTIME commands would also have numbers for subsequent uses. QMQ2, QSIG2, and QTIM2, respectively.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken every 3 days would use this command in the SIGs.<br />
/QDOSE=Q2D<br />
<br />
A medication that neets to be taken only on Tuesdays would use this command in the SIGs.<br />
/QDOSE=QTUE<br />
or<br />
/QDOSE=QW2<br />
<br />
A medication that needs to be taken every Tuesday and Thursday would use this command in the SIGs.<br />
/QDOSE=QW0010100 <br />
<br />
'''/QTIME=''' sets the time of day for the medication to be administered. Times must be entered in military time, and multiple times of day need<br />
to be separated by a comma.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken at 8:00 a.m. would use this SIG command.<br />
/QTIME=0800<br />
<br />
A medication that needs to be taken at 8:00 a.m. and 05:00 p.m. would use this SIG command.<br />
/QTIME=0800,1700<br />
<br />
'''/QMQ=''' sets the quantity of medication to be given at each scheduled time.<br />
<br />
'''/DC''' discontinues a claim in both QuickSCRIP and QuickMAR<br />
<br />
'''/FLOOR=''', '''/BED=''', '''/ROOM=''' sets the floor number, bed number, and room numbers.<br />
<br />
'''/ADM=''' admit Date and or time.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=SureScripts_Update_Message_1&diff=11469SureScripts Update Message 12021-09-07T19:13:43Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:Your Surescripts has been Updated!}}<br />
<br />
In the upcoming weeks, Surescripts will be migrating to a newer version, and is requiring that all customers update in order to maintain functionality.<br />
<br />
==What Has Changed==<br />
<br />
We have strived to make sure this has as little impact on your workflow and day-to-day process as possible. Surescripts will function essentially as it always has in Quickscrip. You will still be able to send and receive prescriptions from doctors, they will still be shown in the Surescripts Queue, and you will be able to fill them directly from the queue as you always have. However there are a few minor changes we would like to call your attention to.<br />
<br />
===Doctor SPI Lookup===<br />
<br />
There have been minor changes to the functionality of the Doctor Surescripts look-up feature. You will still be able to look up doctors by pressing '''U''' in the '''Doctor File Maintenance''' screen. Instead of pulling up a database within Quickscrip, we will now open an external window, allowing you to import that data in to Quickscrip. <br />
<br />
[[File:spi_lookup.jpg|1000px|New Look-up Window]]<br />
<br />
The window can be closed via the '''X''' button, or it will close automatically when you '''Insert SPI''' or '''Add New Local Doc Record'''.<br />
<br />
===Doctor Cancel Messages===<br />
<br />
Doctors can now send you cancellation requests for prescriptions via Surescripts, these are noted in the Surescripts queue with a highlighted '''CANCEL''' tag. These claims should be looked up in Quickscrip, marked as discontinued (with a '''/DC''' in the Sigs) and then the message can be deleted from the queue. We are working to streamline this process in future updates.<br />
<br />
===Report any Issues===<br />
<br />
We've worked hard to make sure this update is as seamless as possible. If you experience any issues, errors, or bugs, please contact our Support Team at your earliest convenience.<br />
<br />
* Customer Support: (866) 259-6091<br />
* Fax: (706) 259-0679<br />
* Or E-mail us at Support@Quickrx.net<br />
<br />
Thank you, and have a pleasant day!</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Main_Page&diff=11468Main Page2021-09-07T19:13:25Z<p>Cecswiki: /* Update Messages */</p>
<hr />
<div>{{DISPLAYTITLE:User Guides & Reference Articles}}<br />
'''Welcome to the QuickSCRIP Wiki Library / User Guide!'''<br />
<br />
==[http://www.quickrx.net/wiki/Helpful_Hints Helpful Hints]==<br />
Click the hyperlink above to see our Helpful Hints page.<br />
<br />
==QuickSCRIP Pharmacy Software==<br />
<br />
===General Help Guides===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Alerts_Drugs_And_Customers Alerts for Drugs and Customers (Master Article)]<br />
* [http://www.quickrx.net/wiki/Control_Partial_Commands Controlled Scrips - Partial Commands]<br />
* [http://www.quickrx.net/wiki/Alert_Feature Custom Alerts]<br />
* [http://quickrx.net/wiki/Rxfill_Customer_Searches Customer Search Options]<br />
* [http://www.quickrx.net/wiki/CvxCodes CVX Codes for Vaccines]<br />
* [http://quickrx.net/wiki/Delivery_Notifications Delivery Notifications]<br />
* [http://www.quickscrip.net/wiki/Diagnosis_Codes Diagnosis Codes]<br />
* [http://www.quickrx.net/wiki/Doctor_DEA_Look-up Doctor DEA Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_NPI_Look-up Doctor NPI Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_SPI_Look-up Doctor SPI (Surescripts ID) Look-up] <br />
* [http://www.quickscrip.net/wiki/Doctor_Suboxone_DEA Doctor Suboxone DEA Setup Instructions] <br />
* [http://www.quickrx.net/wiki/Compounding Drug Compounding] <br />
* [http://www.quickrx.net/wiki/Drug_Inter_Therap_Dup_Check Drug Interactions and Therapeutic Duplication Checking]<br />
* [http://www.quickrx.net/wiki/End_Of_Month_Processes End Of Month Processes]<br />
* [http://www.quickrx.net/wiki/Faxing_Vaccines Faxing Vaccine Updates] <br />
* [http://www.quickrx.net/wiki/General_Tips General Tips] <br />
* [http://quickrx.net/wiki/GRITS_Vacc_List GRITS Vaccine Manufacturer Codes]<br />
* [http://www.quickrx.net/wiki/Highlighting Highlighting Doctors and Drugs]<br />
* [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue] <br />
* [http://www.quickrx.net/wiki/Medispan_Price_Update Medispan Price Update] <br />
* [http://www.quickrx.net/wiki/Menu_Navigation Menu Navigation] <br />
* [http://www.quickrx.net/wiki/Optional_Price_Update Optional/Wholesaler Price Update]<br />
* [http://www.quickscrip.net/wiki/PMP_Lookup PMP Lookup]<br />
* [http://quickrx.net/wiki/Price_Tables Price Tables]<br />
* [http://www.quickrx.net/wiki/Prior_Auth Prior Authorization forms]<br />
* [http://quickrx.net/wiki/RenumberingRX Renumbering Prescriptions]<br />
* [http://www.quickrx.net/wiki/Faxing_Refill_Requests Refill Requests] <br />
* [http://quickrx.net/wiki/Refill_Too_Soon_Manual_Command Refill To Soon - Manual Override]<br />
* [http://www.quickrx.net/wiki/Rx_Processing_Menu Rx Processing Menu] <br />
* [http://www.quickrx.net/wiki/Spanish_SIGs Spanish SIGs]<br />
* [http://www.quickrx.net/wiki/Surescripts_Queue Surescripts Queue]<br />
* [http://www.quickrx.net/wiki/Syncing_Program Syncing Program] <br />
* [http://www.quickrx.net/wiki/Texting Texting a Customer] <br />
* [http://www.quickrx.net/wiki/Transfer_Program Transfer Program] <br />
</div><br />
<br />
===Reports===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Controlled_Substance_Report Controlled Substance Report]<br />
* [http://quickrx.net/wiki/Compound_Record_Forms Compound Record Forms]<br />
* [http://www.quickrx.net/wiki/Daily_Log Daily Log]<br />
* [http://www.quickrx.net/wiki/Due_To_Be_Filled_Report Due-to-be-filled Report]<br />
* [http://www.quickrx.net/wiki/Rx_by_Customer_Report F7 Report Generator / Rx by Customer]<br />
* [http://www.quickrx.net/wiki/HIPAA_Printouts_and_Reports HIPAA Printouts and Reports]<br />
* [http://www.quickrx.net/wiki/HistoryProfileReport History/Profile Report]<br />
* [http://quickrx.net/wiki/Old_Inventory_Report Old Inventory Report]<br />
* [http://www.quickrx.net/wiki/Paid_As_Sent_Report Paid as Sent Report]<br />
* [http://www.quickrx.net/wiki/Prescriptions_by_Insurance_Bin Prescriptions by Insurance Bin]<br />
* [http://www.quickrx.net/wiki/Rx_Profitability_Report Rx Profitability Report]<br />
</div><br />
<br />
===Claims Transmissions & Switching===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Flu_Shots Billing Vaccines and Flu Shots]<br />
* [http://www.quickrx.net/wiki/Switching_Programs Changing Third-Party Switching]<br />
* [http://www.quickrx.net/wiki/Common_Insurance_Rejections Common Insurance Rejections]<br />
* [http://quickrx.net/wiki/Billing_COVID COVID-19 Vaccine Setup and Billing]<br />
* [http://www.quickrx.net/wiki/DAW_Codes DAW Codes]<br />
* [http://www.quickrx.net/wiki/DUR_Codes DUR Codes]<br />
* [http://www.quickrx.net/wiki/Securetrans_Red_Clover Fixing Securetrans Red Clover]<br />
* [http://www.quickrx.net/wiki/Insurance_Transmission_Fields Insurance Fields List]<br />
* [http://www.quickrx.net/wiki/Origin_Code Origin Codes]<br />
* [http://www.quickrx.net/wiki/Other_Coverage_Codes Other Coverage Codes]<br />
* [http://www.quickrx.net/wiki/PRS_PSC_Codes Patient Residence and Pharmacy Service Type Codes]<br />
* [http://quickrx.net/wiki/Submission_Clarification_Codes Submission Clarification Codes]<br />
* [http://quickrx.net/wiki/Workers_Comp_Claims Worker's Comp Claims]<br />
</div><br />
<br />
===MAR & Nursing Home===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Dispill_Blister_Pack Dispill Integration]<br />
* [http://www.quickrx.net/wiki/MAR_Guide MAR User Guide]<br />
* [http://www.quickrx.net/wiki/QuickMAR_Instructions QuickMAR Instructions]<br />
</div><br />
<br />
===Hardware===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Backups Data Backups (CD, DVD, USB, & Mirror)]<br />
* [http://www.quickrx.net/wiki/Laser_Printers Laser Printers]<br />
* [http://www.quickscrip.net/wiki/Server_Components Server Components]<br />
* [http://www.quickrx.net/wiki/Thermal_Printers Thermal Printers]<br />
* [http://www.quickrx.net/wiki/Security_Coders Security Coders]<br />
</div><br />
<br />
<!-- The below subcategories have been commented out until help guides can be written for them -SM --><br />
<!-- ==QuickSCRIP Signature Capture== --><br />
<!-- ===Signature Capture Help Guides=== --><br />
<!-- ==QuickVerify System== --><br />
<!-- ===QuickVerify Help Guides=== --><br />
<!-- ==QuickSCRIP Point-of-Sale System== --><br />
<br />
==QuickSHOTS==<br />
<br />
* [http://quickrx.net/wiki/QuickSHOTS QuickSHOTS User Guide]<br />
<br />
==Point Of Sale Help Guides==<br />
<br />
===POS General Help Guides===<br />
* [http://www.quickscrip.net/wiki/PSE_Reporting_for_QuickPOS Pseudoephedrine Reporting for QuickPOS]<br />
* [http://www.quickrx.net/wiki/POS_Quick_Start_Guide Quick Start Guide (for users)]<br />
<br />
===POS Setup/Installation===<br />
* [http://quickrx.net/wiki/POS_Components POS Workstation Components]<br />
* [http://quickrx.net/wiki/POS_Ingenico POS Ingenico Device Gallery]<br />
* [http://www.quickrx.net/wiki/POS_Scanner_Configuration POS Scanner Configuration]<br />
* [http://www.quickrx.net/wiki/Touch_Screen_Alignment Touch Screen Alignment]<br />
<br />
==Update Messages==<br />
<br />
* [https://www.quickscrip.net/wiki/SureScripts_Update_Message_1 Surescripts Update Message]<br />
<br />
----<br />
<small>Customer Support: (866) 259-6091 <br/><br />
Fax: (706) 259-0679 <br/><br />
[http://www.quickscrip.net Quickscrip Website] <br/><br />
If you find the information on this wiki to be incomplete or inaccurate, please contact us by phone or email [mailto:support@quickrx.net support@quickrx.net] </small></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=SureScripts_Update_Message_1&diff=11467SureScripts Update Message 12021-08-18T19:15:25Z<p>Cecswiki: /* Doctor SPI Lookup */</p>
<hr />
<div>{{DISPLAYTITLE:Your Surescripts has been Updated!}}<br />
<br />
In the upcoming weeks, Surescripts will be migrating to a newer version, and is requiring that all customers update in order to maintain functionality.<br />
<br />
==What Has Changed==<br />
<br />
We have strived to make sure this has as little impact on your workflow and day-to-day process as possible. Surescripts will function essentially as it always has in Quickscrip. You will still be able to send and receive prescriptions from doctors, they will still be shown in the Surescripts Queue, and you will be able to fill them directly from the queue as you always have. However there are a few minor changes we would like to call your attention to.<br />
<br />
===Doctor SPI Lookup===<br />
<br />
There have been minor changes to the functionality of the Doctor Surescripts look-up feature. You will still be able to look up doctors by pressing '''U''' in the '''Doctor File Maintenance''' screen. Instead of pulling up a database within Quickscrip, we will now open an external window, allowing you to import that data in to Quickscrip. <br />
<br />
[[File:spi_lookup.jpg|1000px|New Look-up Window]]<br />
<br />
The window can be closed via the '''X''' button, or it will close automatically when you '''Insert SPI''' or '''Add New Local Doc Record'''.<br />
<br />
===Doctor Cancel Messages===<br />
<br />
Doctors can now send you cancellation requests for prescriptions via Surescripts, these are noted in the Surescripts queue with a highlighted '''CANCEL''' tag. These claims should be looked up in Quickscrip, marked as discontinued (with a '''/DC''' in the Sigs) and then the message can be deleted from the queue. We are working to streamline this process in future updates.<br />
<br />
===Report any Issues===<br />
<br />
We've worked hard to make sure this update is as seamless as possible. If you experience any issues, errors, or bugs, please contact our Support Team at your earliest convenience.<br />
<br />
* Customer Support: (866) 259-6091<br />
* Fax: (706) 259-6091<br />
* Or E-mail us at Support@Quickrx.net<br />
<br />
Thank you, and have a pleasant day!</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=SureScripts_Update_Message_1&diff=11466SureScripts Update Message 12021-08-18T19:13:30Z<p>Cecswiki: /* Doctor SPI Lookup */</p>
<hr />
<div>{{DISPLAYTITLE:Your Surescripts has been Updated!}}<br />
<br />
In the upcoming weeks, Surescripts will be migrating to a newer version, and is requiring that all customers update in order to maintain functionality.<br />
<br />
==What Has Changed==<br />
<br />
We have strived to make sure this has as little impact on your workflow and day-to-day process as possible. Surescripts will function essentially as it always has in Quickscrip. You will still be able to send and receive prescriptions from doctors, they will still be shown in the Surescripts Queue, and you will be able to fill them directly from the queue as you always have. However there are a few minor changes we would like to call your attention to.<br />
<br />
===Doctor SPI Lookup===<br />
<br />
There have been minor changes to the functionality of the Doctor Surescripts look-up feature. You will still be able to look up doctors by pressing '''U''' in the '''Doctor File Maintenance''' screen. Instead of pulling up a database within Quickscrip, we will now open a window in a web browser, allowing you to import that data in to Quickscrip. <br />
<br />
[[File:spi_lookup.jpg|1000px|New Look-up Window]]<br />
<br />
The window can be closed via the '''X''' button, or it will close automatically when you '''Insert SPI''' or '''Add New Local Doc Record'''.<br />
<br />
===Doctor Cancel Messages===<br />
<br />
Doctors can now send you cancellation requests for prescriptions via Surescripts, these are noted in the Surescripts queue with a highlighted '''CANCEL''' tag. These claims should be looked up in Quickscrip, marked as discontinued (with a '''/DC''' in the Sigs) and then the message can be deleted from the queue. We are working to streamline this process in future updates.<br />
<br />
===Report any Issues===<br />
<br />
We've worked hard to make sure this update is as seamless as possible. If you experience any issues, errors, or bugs, please contact our Support Team at your earliest convenience.<br />
<br />
* Customer Support: (866) 259-6091<br />
* Fax: (706) 259-6091<br />
* Or E-mail us at Support@Quickrx.net<br />
<br />
Thank you, and have a pleasant day!</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=SureScripts_Update_Message_1&diff=11465SureScripts Update Message 12021-08-18T18:54:35Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:Your Surescripts has been Updated!}}<br />
<br />
In the upcoming weeks, Surescripts will be migrating to a newer version, and is requiring that all customers update in order to maintain functionality.<br />
<br />
==What Has Changed==<br />
<br />
We have strived to make sure this has as little impact on your workflow and day-to-day process as possible. Surescripts will function essentially as it always has in Quickscrip. You will still be able to send and receive prescriptions from doctors, they will still be shown in the Surescripts Queue, and you will be able to fill them directly from the queue as you always have. However there are a few minor changes we would like to call your attention to.<br />
<br />
===Doctor SPI Lookup===<br />
<br />
There have been minor changes to the functionality of the Doctor Surescripts loook-up feature. You will still be able to look up doctors by pressing '''I''' in the '''Doctor File Maintenance''' screen. Instead of pulling up a database within Quickscrip, we will now open a window in a web browser, allowing you to import that data in to Quickscrip. <br />
<br />
[[File:spi_lookup.jpg|1000px|New Look-up Window]]<br />
<br />
The window can be closed via the '''X''' button, or it will close automatically when you '''Insert SPI''' or '''Add New Local Doc Record'''. <br />
<br />
===Doctor Cancel Messages===<br />
<br />
Doctors can now send you cancellation requests for prescriptions via Surescripts, these are noted in the Surescripts queue with a highlighted '''CANCEL''' tag. These claims should be looked up in Quickscrip, marked as discontinued (with a '''/DC''' in the Sigs) and then the message can be deleted from the queue. We are working to streamline this process in future updates.<br />
<br />
===Report any Issues===<br />
<br />
We've worked hard to make sure this update is as seamless as possible. If you experience any issues, errors, or bugs, please contact our Support Team at your earliest convenience.<br />
<br />
* Customer Support: (866) 259-6091<br />
* Fax: (706) 259-6091<br />
* Or E-mail us at Support@Quickrx.net<br />
<br />
Thank you, and have a pleasant day!</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=SureScripts_Update_Message_1&diff=11464SureScripts Update Message 12021-08-18T18:54:24Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:Your Surescripts has been Updated!}}<br />
<br />
In the upcoming weeks, Surescripts will be migrating to a newer version, and is requiring that all customers update in order to maintain functionality.<br />
<br />
==What Has Changed==<br />
<br />
We have strived to make sure this has as little impact on your workflow and day-to-day process as possible. Surescripts will function essentially as it always has in Quickscrip. You will still be able to send and receive prescriptions from doctors, they will still be shown in the Surescripts Queue, and you will be able to fill them directly from the queue as you always have. However there are a few minor changes we would like to call your attention to.<br />
<br />
===Doctor SPI Lookup===<br />
<br />
There have been minor changes to the functionality of the Doctor Surescripts loook-up feature. You will still be able to look up doctors by pressing '''I''' in the '''Doctor File Maintenance''' screen. Instead of pulling up a database within Quickscrip, we will now open a window in a web browser, allowing you to import that data in to Quickscrip. <br />
<br />
[[File:spi_lookup.jpg|600px|New Look-up Window]]<br />
<br />
The window can be closed via the '''X''' button, or it will close automatically when you '''Insert SPI''' or '''Add New Local Doc Record'''. <br />
<br />
===Doctor Cancel Messages===<br />
<br />
Doctors can now send you cancellation requests for prescriptions via Surescripts, these are noted in the Surescripts queue with a highlighted '''CANCEL''' tag. These claims should be looked up in Quickscrip, marked as discontinued (with a '''/DC''' in the Sigs) and then the message can be deleted from the queue. We are working to streamline this process in future updates.<br />
<br />
===Report any Issues===<br />
<br />
We've worked hard to make sure this update is as seamless as possible. If you experience any issues, errors, or bugs, please contact our Support Team at your earliest convenience.<br />
<br />
* Customer Support: (866) 259-6091<br />
* Fax: (706) 259-6091<br />
* Or E-mail us at Support@Quickrx.net<br />
<br />
Thank you, and have a pleasant day!</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=File:Spi_lookup.jpg&diff=11463File:Spi lookup.jpg2021-08-18T18:52:53Z<p>Cecswiki: </p>
<hr />
<div></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=SureScripts_Update_Message_1&diff=11462SureScripts Update Message 12021-08-18T18:52:40Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:Your Surescripts has been Updated!}}<br />
<br />
In the upcoming weeks, Surescripts will be migrating to a newer version, and is requiring that all customers update in order to maintain functionality.<br />
<br />
==What Has Changed==<br />
<br />
We have strived to make sure this has as little impact on your workflow and day-to-day process as possible. Surescripts will function essentially as it always has in Quickscrip. You will still be able to send and receive prescriptions from doctors, they will still be shown in the Surescripts Queue, and you will be able to fill them directly from the queue as you always have. However there are a few minor changes we would like to call your attention to.<br />
<br />
===Doctor SPI Lookup===<br />
<br />
There have been minor changes to the functionality of the Doctor Surescripts loook-up feature. You will still be able to look up doctors by pressing '''I''' in the '''Doctor File Maintenance''' screen. Instead of pulling up a database within Quickscrip, we will now open a window in a web browser, allowing you to import that data in to Quickscrip. <br />
<br />
[[File:spi_lookup.jpg|left|600px|New Look-up Window]]<br />
<br />
The window can be closed via the '''X''' button, or it will close automatically when you '''Insert SPI''' or '''Add New Local Doc Record'''. <br />
<br />
===Doctor Cancel Messages===<br />
<br />
Doctors can now send you cancellation requests for prescriptions via Surescripts, these are noted in the Surescripts queue with a highlighted '''CANCEL''' tag. These claims should be looked up in Quickscrip, marked as discontinued (with a '''/DC''' in the Sigs) and then the message can be deleted from the queue. We are working to streamline this process in future updates.<br />
<br />
===Report any Issues===<br />
<br />
We've worked hard to make sure this update is as seamless as possible. If you experience any issues, errors, or bugs, please contact our Support Team at your earliest convenience.<br />
<br />
* Customer Support: (866) 259-6091<br />
* Fax: (706) 259-6091<br />
* Or E-mail us at Support@Quickrx.net<br />
<br />
Thank you, and have a pleasant day!</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Main_Page&diff=11461Main Page2021-08-18T18:48:26Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:User Guides & Reference Articles}}<br />
'''Welcome to the QuickSCRIP Wiki Library / User Guide!'''<br />
<br />
==[http://www.quickrx.net/wiki/Helpful_Hints Helpful Hints]==<br />
Click the hyperlink above to see our Helpful Hints page.<br />
<br />
==QuickSCRIP Pharmacy Software==<br />
<br />
===General Help Guides===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Alerts_Drugs_And_Customers Alerts for Drugs and Customers (Master Article)]<br />
* [http://www.quickrx.net/wiki/Control_Partial_Commands Controlled Scrips - Partial Commands]<br />
* [http://www.quickrx.net/wiki/Alert_Feature Custom Alerts]<br />
* [http://quickrx.net/wiki/Rxfill_Customer_Searches Customer Search Options]<br />
* [http://www.quickrx.net/wiki/CvxCodes CVX Codes for Vaccines]<br />
* [http://quickrx.net/wiki/Delivery_Notifications Delivery Notifications]<br />
* [http://www.quickscrip.net/wiki/Diagnosis_Codes Diagnosis Codes]<br />
* [http://www.quickrx.net/wiki/Doctor_DEA_Look-up Doctor DEA Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_NPI_Look-up Doctor NPI Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_SPI_Look-up Doctor SPI (Surescripts ID) Look-up] <br />
* [http://www.quickscrip.net/wiki/Doctor_Suboxone_DEA Doctor Suboxone DEA Setup Instructions] <br />
* [http://www.quickrx.net/wiki/Compounding Drug Compounding] <br />
* [http://www.quickrx.net/wiki/Drug_Inter_Therap_Dup_Check Drug Interactions and Therapeutic Duplication Checking]<br />
* [http://www.quickrx.net/wiki/End_Of_Month_Processes End Of Month Processes]<br />
* [http://www.quickrx.net/wiki/Faxing_Vaccines Faxing Vaccine Updates] <br />
* [http://www.quickrx.net/wiki/General_Tips General Tips] <br />
* [http://quickrx.net/wiki/GRITS_Vacc_List GRITS Vaccine Manufacturer Codes]<br />
* [http://www.quickrx.net/wiki/Highlighting Highlighting Doctors and Drugs]<br />
* [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue] <br />
* [http://www.quickrx.net/wiki/Medispan_Price_Update Medispan Price Update] <br />
* [http://www.quickrx.net/wiki/Menu_Navigation Menu Navigation] <br />
* [http://www.quickrx.net/wiki/Optional_Price_Update Optional/Wholesaler Price Update]<br />
* [http://www.quickscrip.net/wiki/PMP_Lookup PMP Lookup]<br />
* [http://quickrx.net/wiki/Price_Tables Price Tables]<br />
* [http://www.quickrx.net/wiki/Prior_Auth Prior Authorization forms]<br />
* [http://quickrx.net/wiki/RenumberingRX Renumbering Prescriptions]<br />
* [http://www.quickrx.net/wiki/Faxing_Refill_Requests Refill Requests] <br />
* [http://quickrx.net/wiki/Refill_Too_Soon_Manual_Command Refill To Soon - Manual Override]<br />
* [http://www.quickrx.net/wiki/Rx_Processing_Menu Rx Processing Menu] <br />
* [http://www.quickrx.net/wiki/Spanish_SIGs Spanish SIGs]<br />
* [http://www.quickrx.net/wiki/Surescripts_Queue Surescripts Queue]<br />
* [http://www.quickrx.net/wiki/Syncing_Program Syncing Program] <br />
* [http://www.quickrx.net/wiki/Texting Texting a Customer] <br />
* [http://www.quickrx.net/wiki/Transfer_Program Transfer Program] <br />
</div><br />
<br />
===Reports===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Controlled_Substance_Report Controlled Substance Report]<br />
* [http://quickrx.net/wiki/Compound_Record_Forms Compound Record Forms]<br />
* [http://www.quickrx.net/wiki/Daily_Log Daily Log]<br />
* [http://www.quickrx.net/wiki/Due_To_Be_Filled_Report Due-to-be-filled Report]<br />
* [http://www.quickrx.net/wiki/Rx_by_Customer_Report F7 Report Generator / Rx by Customer]<br />
* [http://www.quickrx.net/wiki/HIPAA_Printouts_and_Reports HIPAA Printouts and Reports]<br />
* [http://www.quickrx.net/wiki/HistoryProfileReport History/Profile Report]<br />
* [http://quickrx.net/wiki/Old_Inventory_Report Old Inventory Report]<br />
* [http://www.quickrx.net/wiki/Paid_As_Sent_Report Paid as Sent Report]<br />
* [http://www.quickrx.net/wiki/Prescriptions_by_Insurance_Bin Prescriptions by Insurance Bin]<br />
* [http://www.quickrx.net/wiki/Rx_Profitability_Report Rx Profitability Report]<br />
</div><br />
<br />
===Claims Transmissions & Switching===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Flu_Shots Billing Vaccines and Flu Shots]<br />
* [http://www.quickrx.net/wiki/Switching_Programs Changing Third-Party Switching]<br />
* [http://www.quickrx.net/wiki/Common_Insurance_Rejections Common Insurance Rejections]<br />
* [http://quickrx.net/wiki/Billing_COVID COVID-19 Vaccine Setup and Billing]<br />
* [http://www.quickrx.net/wiki/DAW_Codes DAW Codes]<br />
* [http://www.quickrx.net/wiki/DUR_Codes DUR Codes]<br />
* [http://www.quickrx.net/wiki/Securetrans_Red_Clover Fixing Securetrans Red Clover]<br />
* [http://www.quickrx.net/wiki/Insurance_Transmission_Fields Insurance Fields List]<br />
* [http://www.quickrx.net/wiki/Origin_Code Origin Codes]<br />
* [http://www.quickrx.net/wiki/Other_Coverage_Codes Other Coverage Codes]<br />
* [http://www.quickrx.net/wiki/PRS_PSC_Codes Patient Residence and Pharmacy Service Type Codes]<br />
* [http://quickrx.net/wiki/Submission_Clarification_Codes Submission Clarification Codes]<br />
* [http://quickrx.net/wiki/Workers_Comp_Claims Worker's Comp Claims]<br />
</div><br />
<br />
===MAR & Nursing Home===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Dispill_Blister_Pack Dispill Integration]<br />
* [http://www.quickrx.net/wiki/MAR_Guide MAR User Guide]<br />
* [http://www.quickrx.net/wiki/QuickMAR_Instructions QuickMAR Instructions]<br />
</div><br />
<br />
===Hardware===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Backups Data Backups (CD, DVD, USB, & Mirror)]<br />
* [http://www.quickrx.net/wiki/Laser_Printers Laser Printers]<br />
* [http://www.quickscrip.net/wiki/Server_Components Server Components]<br />
* [http://www.quickrx.net/wiki/Thermal_Printers Thermal Printers]<br />
* [http://www.quickrx.net/wiki/Security_Coders Security Coders]<br />
</div><br />
<br />
<!-- The below subcategories have been commented out until help guides can be written for them -SM --><br />
<!-- ==QuickSCRIP Signature Capture== --><br />
<!-- ===Signature Capture Help Guides=== --><br />
<!-- ==QuickVerify System== --><br />
<!-- ===QuickVerify Help Guides=== --><br />
<!-- ==QuickSCRIP Point-of-Sale System== --><br />
<br />
==QuickSHOTS==<br />
<br />
* [http://quickrx.net/wiki/QuickSHOTS QuickSHOTS User Guide]<br />
<br />
==Point Of Sale Help Guides==<br />
<br />
===POS General Help Guides===<br />
* [http://www.quickscrip.net/wiki/PSE_Reporting_for_QuickPOS Pseudoephedrine Reporting for QuickPOS]<br />
* [http://www.quickrx.net/wiki/POS_Quick_Start_Guide Quick Start Guide (for users)]<br />
<br />
===POS Setup/Installation===<br />
* [http://quickrx.net/wiki/POS_Components POS Workstation Components]<br />
* [http://quickrx.net/wiki/POS_Ingenico POS Ingenico Device Gallery]<br />
* [http://www.quickrx.net/wiki/POS_Scanner_Configuration POS Scanner Configuration]<br />
* [http://www.quickrx.net/wiki/Touch_Screen_Alignment Touch Screen Alignment]<br />
<br />
==Update Messages==<br />
<br />
* [https://www.quickscrip.net/wiki/SureScripts_Update_Message_1 Surescripts Update Message]<br />
<br />
----<br />
<small>Customer Support: (866) 259-6091 <br/><br />
Fax: (706) 259-6091 <br/><br />
[http://www.quickscrip.net Quickscrip Website] <br/><br />
If you find the information on this wiki to be incomplete or inaccurate, please contact us by phone or email [mailto:support@quickrx.net support@quickrx.net] </small></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=SureScripts_Update_Message_1&diff=11460SureScripts Update Message 12021-08-18T18:47:37Z<p>Cecswiki: Created page with "{{DISPLAYTITLE:Your Surescripts has been Updated!}} In the upcoming weeks, Surescripts is migrating to a newer version, and is requiring that all customers update in order to..."</p>
<hr />
<div>{{DISPLAYTITLE:Your Surescripts has been Updated!}}<br />
<br />
In the upcoming weeks, Surescripts is migrating to a newer version, and is requiring that all customers update in order to maintain functionality.<br />
<br />
==What Has Changed==<br />
<br />
We have strived to make sure this has as little impact on your workflow and day-to-day process as possible. Surescripts will function essentially as it always has in Quickscrip. You will still be able to send and receive prescriptions from doctors, they will still be shown in the Surescripts Queue, and you will be able to fill them directly from the queue as you always have. However there are a few minor changes we would like to call your attention to.<br />
<br />
===Doctor SPI Lookup===<br />
<br />
There have been minor changes to the functionality of the Doctor Surescripts loook-up feature. You will still be able to look up doctors by pressing '''I''' in the '''Doctor File Maintenance''' screen. Instead of pulling up a database within Quickscrip, we will now open a window in a web browser, allowing you to import that data in to Quickscrip. <br />
<br />
[[File:spi_lookup.jpg|left|600px|New Look-up Window]]<br />
<br />
The window can be closed via the '''X''' button, or it will close automatically when you '''Insert SPI''' or '''Add New Local Doc Record'''. <br />
<br />
===Doctor Cancel Messages===<br />
<br />
Doctors can now send you cancellation requests for prescriptions via Surescripts, these are noted in the Surescripts queue with a highlighted '''CANCEL''' tag. These claims should be looked up in Quickscrip, marked as discontinued (with a '''/DC''' in the Sigs) and then the message can be deleted from the queue. We are working to streamline this process in future updates.<br />
<br />
===Report any Issues===<br />
<br />
We've worked hard to make sure this update is as seamless as possible. If you experience any issues, errors, or bugs, please contact our Support Team at your earliest convenience.<br />
<br />
* Customer Support: (866) 259-6091<br />
* Fax: (706) 259-6091<br />
* Or E-mail us at Support@Quickrx.net<br />
<br />
Thank you, and have a pleasant day!</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Main_Page&diff=11459Main Page2021-08-18T18:30:38Z<p>Cecswiki: </p>
<hr />
<div>{{DISPLAYTITLE:User Guides & Reference Articles}}<br />
'''Welcome to the QuickSCRIP Wiki Library / User Guide!'''<br />
<br />
==[http://www.quickrx.net/wiki/Helpful_Hints Helpful Hints]==<br />
Click the hyperlink above to see our Helpful Hints page.<br />
<br />
==QuickSCRIP Pharmacy Software==<br />
<br />
===General Help Guides===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Alerts_Drugs_And_Customers Alerts for Drugs and Customers (Master Article)]<br />
* [http://www.quickrx.net/wiki/Control_Partial_Commands Controlled Scrips - Partial Commands]<br />
* [http://www.quickrx.net/wiki/Alert_Feature Custom Alerts]<br />
* [http://quickrx.net/wiki/Rxfill_Customer_Searches Customer Search Options]<br />
* [http://www.quickrx.net/wiki/CvxCodes CVX Codes for Vaccines]<br />
* [http://quickrx.net/wiki/Delivery_Notifications Delivery Notifications]<br />
* [http://www.quickscrip.net/wiki/Diagnosis_Codes Diagnosis Codes]<br />
* [http://www.quickrx.net/wiki/Doctor_DEA_Look-up Doctor DEA Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_NPI_Look-up Doctor NPI Look-up] <br />
* [http://www.quickrx.net/wiki/Doctor_SPI_Look-up Doctor SPI (Surescripts ID) Look-up] <br />
* [http://www.quickscrip.net/wiki/Doctor_Suboxone_DEA Doctor Suboxone DEA Setup Instructions] <br />
* [http://www.quickrx.net/wiki/Compounding Drug Compounding] <br />
* [http://www.quickrx.net/wiki/Drug_Inter_Therap_Dup_Check Drug Interactions and Therapeutic Duplication Checking]<br />
* [http://www.quickrx.net/wiki/End_Of_Month_Processes End Of Month Processes]<br />
* [http://www.quickrx.net/wiki/Faxing_Vaccines Faxing Vaccine Updates] <br />
* [http://www.quickrx.net/wiki/General_Tips General Tips] <br />
* [http://quickrx.net/wiki/GRITS_Vacc_List GRITS Vaccine Manufacturer Codes]<br />
* [http://www.quickrx.net/wiki/Highlighting Highlighting Doctors and Drugs]<br />
* [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue] <br />
* [http://www.quickrx.net/wiki/Medispan_Price_Update Medispan Price Update] <br />
* [http://www.quickrx.net/wiki/Menu_Navigation Menu Navigation] <br />
* [http://www.quickrx.net/wiki/Optional_Price_Update Optional/Wholesaler Price Update]<br />
* [http://www.quickscrip.net/wiki/PMP_Lookup PMP Lookup]<br />
* [http://quickrx.net/wiki/Price_Tables Price Tables]<br />
* [http://www.quickrx.net/wiki/Prior_Auth Prior Authorization forms]<br />
* [http://quickrx.net/wiki/RenumberingRX Renumbering Prescriptions]<br />
* [http://www.quickrx.net/wiki/Faxing_Refill_Requests Refill Requests] <br />
* [http://quickrx.net/wiki/Refill_Too_Soon_Manual_Command Refill To Soon - Manual Override]<br />
* [http://www.quickrx.net/wiki/Rx_Processing_Menu Rx Processing Menu] <br />
* [http://www.quickrx.net/wiki/Spanish_SIGs Spanish SIGs]<br />
* [http://www.quickrx.net/wiki/Surescripts_Queue Surescripts Queue]<br />
* [http://www.quickrx.net/wiki/Syncing_Program Syncing Program] <br />
* [http://www.quickrx.net/wiki/Texting Texting a Customer] <br />
* [http://www.quickrx.net/wiki/Transfer_Program Transfer Program] <br />
</div><br />
<br />
===Reports===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Controlled_Substance_Report Controlled Substance Report]<br />
* [http://quickrx.net/wiki/Compound_Record_Forms Compound Record Forms]<br />
* [http://www.quickrx.net/wiki/Daily_Log Daily Log]<br />
* [http://www.quickrx.net/wiki/Due_To_Be_Filled_Report Due-to-be-filled Report]<br />
* [http://www.quickrx.net/wiki/Rx_by_Customer_Report F7 Report Generator / Rx by Customer]<br />
* [http://www.quickrx.net/wiki/HIPAA_Printouts_and_Reports HIPAA Printouts and Reports]<br />
* [http://www.quickrx.net/wiki/HistoryProfileReport History/Profile Report]<br />
* [http://quickrx.net/wiki/Old_Inventory_Report Old Inventory Report]<br />
* [http://www.quickrx.net/wiki/Paid_As_Sent_Report Paid as Sent Report]<br />
* [http://www.quickrx.net/wiki/Prescriptions_by_Insurance_Bin Prescriptions by Insurance Bin]<br />
* [http://www.quickrx.net/wiki/Rx_Profitability_Report Rx Profitability Report]<br />
</div><br />
<br />
===Claims Transmissions & Switching===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Flu_Shots Billing Vaccines and Flu Shots]<br />
* [http://www.quickrx.net/wiki/Switching_Programs Changing Third-Party Switching]<br />
* [http://www.quickrx.net/wiki/Common_Insurance_Rejections Common Insurance Rejections]<br />
* [http://quickrx.net/wiki/Billing_COVID COVID-19 Vaccine Setup and Billing]<br />
* [http://www.quickrx.net/wiki/DAW_Codes DAW Codes]<br />
* [http://www.quickrx.net/wiki/DUR_Codes DUR Codes]<br />
* [http://www.quickrx.net/wiki/Securetrans_Red_Clover Fixing Securetrans Red Clover]<br />
* [http://www.quickrx.net/wiki/Insurance_Transmission_Fields Insurance Fields List]<br />
* [http://www.quickrx.net/wiki/Origin_Code Origin Codes]<br />
* [http://www.quickrx.net/wiki/Other_Coverage_Codes Other Coverage Codes]<br />
* [http://www.quickrx.net/wiki/PRS_PSC_Codes Patient Residence and Pharmacy Service Type Codes]<br />
* [http://quickrx.net/wiki/Submission_Clarification_Codes Submission Clarification Codes]<br />
* [http://quickrx.net/wiki/Workers_Comp_Claims Worker's Comp Claims]<br />
</div><br />
<br />
===MAR & Nursing Home===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Dispill_Blister_Pack Dispill Integration]<br />
* [http://www.quickrx.net/wiki/MAR_Guide MAR User Guide]<br />
* [http://www.quickrx.net/wiki/QuickMAR_Instructions QuickMAR Instructions]<br />
</div><br />
<br />
===Hardware===<br />
<div style="column-count:3;-moz-column-count:3;-webkit-column-count:3"><br />
* [http://www.quickrx.net/wiki/Backups Data Backups (CD, DVD, USB, & Mirror)]<br />
* [http://www.quickrx.net/wiki/Laser_Printers Laser Printers]<br />
* [http://www.quickscrip.net/wiki/Server_Components Server Components]<br />
* [http://www.quickrx.net/wiki/Thermal_Printers Thermal Printers]<br />
* [http://www.quickrx.net/wiki/Security_Coders Security Coders]<br />
</div><br />
<br />
<!-- The below subcategories have been commented out until help guides can be written for them -SM --><br />
<!-- ==QuickSCRIP Signature Capture== --><br />
<!-- ===Signature Capture Help Guides=== --><br />
<!-- ==QuickVerify System== --><br />
<!-- ===QuickVerify Help Guides=== --><br />
<!-- ==QuickSCRIP Point-of-Sale System== --><br />
<br />
==QuickSHOTS==<br />
<br />
* [http://quickrx.net/wiki/QuickSHOTS QuickSHOTS User Guide]<br />
<br />
==Point Of Sale Help Guides==<br />
<br />
===POS General Help Guides===<br />
* [http://www.quickscrip.net/wiki/PSE_Reporting_for_QuickPOS Pseudoephedrine Reporting for QuickPOS]<br />
* [http://www.quickrx.net/wiki/POS_Quick_Start_Guide Quick Start Guide (for users)]<br />
<br />
===POS Setup/Installation===<br />
* [http://quickrx.net/wiki/POS_Components POS Workstation Components]<br />
* [http://quickrx.net/wiki/POS_Ingenico POS Ingenico Device Gallery]<br />
* [http://www.quickrx.net/wiki/POS_Scanner_Configuration POS Scanner Configuration]<br />
* [http://www.quickrx.net/wiki/Touch_Screen_Alignment Touch Screen Alignment]<br />
<br />
==Update Messages==<br />
<br />
----<br />
<small>Customer Support: (866) 259-6091 <br/><br />
Fax: (706) 259-6091 <br/><br />
[http://www.quickscrip.net Quickscrip Website] <br/><br />
If you find the information on this wiki to be incomplete or inaccurate, please contact us by phone or email [mailto:support@quickrx.net support@quickrx.net] </small></div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=Billing_COVID&diff=11458Billing COVID2021-08-16T14:36:38Z<p>Cecswiki: /* Billing the Vaccine in the Fill Screen */</p>
<hr />
<div>{{DISPLAYTITLE:Billing for COVID-19 Vaccines}}<br />
The following instructions are for setting up to bill insurances for the 2-dose COVID-19 vaccine. As of the creation of this guide, this info has only been tested on the MODERNA vaccine, not the PFIZER vaccine, but the same information should be applicable.<br />
<br />
Insurances require that COVID Vaccines be billed with an AWP value of $0.01, but will pay an administration fee to cover the labor of dispensing the vaccine. <br />
<br />
If you require assistance in setting up or billing a vaccine, please contact Cost Effective Computers, and an agent will assist you. An update may be required to ensure all the features discussed below work properly. It should require no more than 5 minutes to perform. <br />
<br />
For general information on setting up Vaccines, along with reporting to a state vaccine database (such as GRITS or TENNIS), click [http://www.quickrx.net/wiki/Flu_Shots here].<br />
<br />
==Setup a 1-cent Price Table==<br />
A special price table is required to correctly bill the vaccine. <br />
<br />
# From the '''Rx Processing Menu''' select option 15 "Price Table Maint.'''<br />
# Search for '''Table 99'''<br />
# Hit '''Next''' or '''Previous''' a few times and take note of price table numbers, and look gaps in the sequence; these are unused tables. When you've found a number that is not used, write it down, as this will be the new table you create.<br />
# Choose '''A''' to Add a new table. Assign it the number you chose from the previous step, and give it the description '''1 Cent COVID'''<br />
# Setup the following columns (or use the image provided below as a guide)<br />
## Line 3: '''999999.00'''<br />
## Line 4: '''-99.99'''<br />
## Line 5: '''0.01'''<br />
# After adding the last value, press '''escape''' to skip to the bottom of the screen.<br />
## Line 123 should be '''D'''<br />
## Line 124 should be '''A'''<br />
# '''E''' to Exit<br />
<br />
[[File:COVID_price_table.jpg|1000px|Example Price Table]]<br />
<br />
==Setup the Vaccine==<br />
You will need to create '''TWO''' versions of the Vaccine on your '''Drug File Maint'''. This is because some insurances want a $25.00 cost per injection, while others want only $0.01 cost per injection. Sending the incorrect value will cause the insurance to not reimburse properly.<br />
<br />
On the '''First Version''' of the vaccine, setup as you would any other drug (Name, NDC, Package Quantity, etc.) But with the following changes:<br />
<br />
* Set AWP and ACQ to $250.00 (Calculates to $25.00 per shot)<br />
* Keep the default price table on line 5 (usually table 99)<br />
* Make sure to include '''Expiration date''' (line 9), as 2-digit month, a slash, and 2-digit year (ex 12/21).<br />
<br />
Use the image provided below as a guide.<br />
<br />
[[File:COVID_drug1.jpg|1000px|Example COVID Drug]]<br />
<br />
Setup the '''Second Version''' of the vaccine with the following exceptions:<br />
<br />
* Give it a different name from the original, indicating that this vaccine bills only a penny for INGREDIENT COST. Example "Moderna COVID 0.01" <br />
* Whatever the '''Package Quantity''' is on Line 6, set the AWP value on on Line 16 to be that many cents. (Example: if the quantity is 1, then set AWP to be $0.10)<br />
* Set line 5 '''Price Table''' to match the price table you setup in the previous section.<br />
* Set the following codes on Line 39, '''Price Codes''' (pick them from the menu options listed)<br />
** '''Disable Rounding Table'''<br />
** '''Use Drug U&C Price NOT 3pI Price'''<br />
** '''Exclude Drug from Minimum Price'''<br />
<br />
Use the image provided below as a guide.<br />
<br />
[[File:COVID_drug2.jpg|1000px|Example COVID Drug]]<br />
<br />
If you are unsure which drug to bill, try the first one (with the $250 AWP) and see if the insurance bills correctly. If it does not, reverse and try the penny version.<br />
<br />
==Notes on Lot Numbers==<br />
Certain states require that the pharmacy track lot numbers, and submit them to GRITS (or the state equivalent) online vaccine database.<br />
To our knowledge:<br />
* Alabama '''does NOT''' require lot numbers.<br />
* Georgia '''does NOT''' require lot numbers, except for deducting inventory.<br />
* Tennessee '''DOES''' require lot numbers.<br />
<br />
There are three different ways you can set lot numbers to drugs in QuickSCRIP:<br />
<br />
'''Set the Lot Number in the Drug File'''<br />
# Look up the drug in the '''Drug File Maintenance Screen''' <br />
# One Line 38 '''Code''' there is a menu option '''Lot Number'''. This will need to be updated manually, as number change.<br />
<br />
'''Ask for the Lot Number in the Fill Screen'''<br />
# Look up the drug in the '''Drug File Maintenance Screen''' <br />
# One Line 38 '''Code''' there is a menu option '''Get Lot # For This Drug'''.<br />
# Exit the Drug File Screen<br />
# Go to the '''Pharmacy Main Menu'''<br />
# Type '''UB''' to go to the '''Business Control File'''<br />
# Select Option 4 '''Additional RX Custom Screen 1'''<br />
# On Line 15 '''Get Lot Number on RX''' set to '''X'''. This will have QuickScrip prompt you for the lot number on marked drugs during the fill process. <br />
<br />
'''Add it in QuickSHOTS before sending to GRITS'''<br />
<br />
Quickshots gives you the opportunity to review your vaccine info before submitting them to the state. There is a field in the program that allows you to manually enter or edit lot numbers.<br />
<br />
==For CDC and State Reporting==<br />
Certain state vaccine databases (such as GRITS and TENNIS) need additional info, the '''CVX Code''', '''Manufacturer Code''', and '''Publication Date'''.<br />
These will need to be added to the drug, and it will be included when you submit via QuickSHOTS or when QuickSCRIP reports to the CDC.<br />
<br />
# Start in the '''Pharmacy Main Menu'''<br />
# Go to 11 '''Drug File Maint.'''<br />
# Look up the respective vaccine<br />
# Press '''F11''' to go to the '''Drug Notes Screen'''<br />
## '''/CVX=''' for the CVX Code<br />
## '''/MANUF=''' for Manufacturer<br />
## '''/PUB=''' for Publication Dates<br />
<br />
{| border="1" cellpadding="2"<br />
|-<br />
|width="150pt"|'''Vaccine''' <br />
|width="150pt"|'''CVX Code'''<br />
|width="150pt"|'''Manuf Code'''<br />
|width="150pt"|'''Pub Date'''<br />
|-<br />
|AstraZeneca|| 210 || ASZ || 12/01/20<br />
|-<br />
|Jansen|| 212 || JSN || 12/01/20<br />
|-<br />
|Moderna|| 207 || MOD || 12/01/20<br />
|-<br />
|Pfizer|| 208 || PFR || 12/01/20<br />
|-<br />
|}<br />
<br />
'''Note:''' To the best of our knowledge, publication date for all Covid vaccines are 12/01/20.<br />
<br />
==Billing Medicare Part B==<br />
Medicare part B subcontracts its claim billing to other companies, who may have additional requirements for billing COVID-19 Vaccines.<br />
<br />
'''For FDS and CAM (Cardinal)'''<br />
<br />
FDS plans to use HCPS codes (alternatively called Procedure Codes) to distinguish between the first and second doses. See this [https://www.cms.gov/medicare/medicare-part-b-drug-average-sales-price/covid-19-vaccines-and-monoclonal-antibodies Medicare link] for a full list of procedure codes.<br />
<br />
These codes are sent as '''/PC=xxxxx''' in the SIG lines of RXFILL or EDIT.<br />
<br />
* Moderna dose 1 is 0011A<br />
* Moderna dose 2 is 0012A<br />
* Pfizer dose 1 is 0001A<br />
* Pfizer dose 2 is 0002A<br />
<br />
'''Note:''' Insurance reimbursement is different between the 1st and 2nd dose. <br />
<br />
To send HCPS codes, you will also need to add a switch to your Medicare B insurance. <br />
<br />
* Look up the insurance plan in you '''Insurance File Maint.''' database.<br />
* Type '''O3''' to go to '''Screen 3'''<br />
* On line 16, add '''/PC''' to the end of any code that is already present on that line.<br />
<br />
Additionally, you will need to send an ICD-10 code of '''/IC=Z23''' in the SIG lines, which indicates that a vaccine was dispensed. <br />
<br />
'''For EBS'''<br />
<br />
EBS will be using the group number to distinguish between first the first and second doses.<br />
<br />
* For the first dose, set the group number to '''FIRST''' or '''1st'''.<br />
* For the second dose, set the group number to '''SECOND''' or '''2nd'''.<br />
<br />
'''For HCC'''<br />
<br />
HCC wants two things for covid vaccine billing.<br />
# They want the ingredient cost of the drug to be a penny. To do this, Setup the drug so that the ACQ and AWP are the same cents as the package quantity (e.g. if quantity is 10, set the AWP to $0.10)<br />
# They want the ICD10 code, which is '''/IC=''' in the SIG lines.<br />
<br />
The switch may interfere with pricing. '''/PA99999''' will fix this.<br />
<br />
==Billing the Vaccine in the Fill Screen==<br />
Setup the prescription to bill an insurance as you would normally.<br />
Add the following commands to the SIG lines:<br />
* Submission Clarification Code: '''/XD02''' for first dose, '''/XD06''' for second dose, or '''/XD07''' for third.<br />
* DUR Codes: /DUIMA (DUR codes may be different from insurance to insurance) <br />
* Administration Fee: /ADMFEE$20.00 (or however much you wish to bill for the admin fee)<br />
<br />
[[File:COVID_SIGs2.jpg|COVID SIGs]]<br />
<br />
Transmit the claim, see if it is accepted, and take note of how much of the administration fee the insurance pays.<br />
To help track customers who have been administered their first dose, you can use the [http://www.quickrx.net/wiki/Manual_Refill_Queue Manual Refill Queue] to set a reminder for the second dose one month later.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=QuickMAR_Instructions&diff=11457QuickMAR Instructions2021-07-13T15:25:10Z<p>Cecswiki: </p>
<hr />
<div>QuickSCRIP offers the ability to integrate with [http://www.quickmar.com/ QuickMAR] Long Term Care Facility software. We transmit<br />
relevant scrip information over your network to the QuickMAR system, which then generates MARs for your nursing homes. <br />
<br />
Please note that QuickMAR integration is something that must be enabled in your system by a Cost Effective Computers representative, and that<br />
there is an integration fee for this feature. <br />
<br />
For information about our internal MAR program, click [http://www.quickrx.net/wiki/MAR_Guide here].<br />
<br />
==MAR Commands==<br />
In addition to transmitting prescription information to QuickMAR, you will also need to specify dose patterns and quantities so<br />
QuickMAR can generate thier forms. The following commands can be entered in the '''SIG''' lines in the '''RXFILL''' or '''EDIT''' screens:<br />
<br />
'''/QDOSE=''' sets the dose pattern. This command tells QuickMAR how often the medication needs to be taken. If there is no QDOSE command, then we<br />
assume the medication is taken daily.<br />
* QOD - Every other Day<br />
* QnD - Every n day, n being a numerical value<br />
* QnW - Every n weeks<br />
* QnM - Every n months<br />
* QMON, QTUE, ect - Weekly on a specified day<br />
* QWn - Weekly on a specified day, n being a numerical value (1 = Sunday, 2 = Monday, 3 = Tuesday, ect)<br />
* QMn,n,n - Monthly on a specified day(s). n = 1-28, and each additional day is tacked onto the end of the command with a comma<br />
* QWnnnnnnn - days of the week, Sunday - Saturday, n=0 excludes a day, n=1 includes a day.<br />
<br />
'''Note:''' Multiple QDOSE commands can be set using /QDOS2, /QDOS3, etc. Additionally, QMQ, QSIG, and QTIME commands would also have numbers for subsequent uses. QMQ2, QSIG2, and QTIM2, respectively.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken every 3 days would use this command in the SIGs.<br />
/QDOSE=Q2D<br />
<br />
A medication that neets to be taken only on Tuesdays would use this command in the SIGs.<br />
/QDOSE=QTUE<br />
or<br />
/QDOSE=QW2<br />
<br />
A medication that needs to be taken every Tuesday and Thursday would use this command in the SIGs.<br />
/QDOSE=QW0010100 <br />
<br />
'''/QTIME=''' sets the time of day for the medication to be administered. Times must be entered in military time, and multiple times of day need<br />
to be separated by a comma.<br />
<br />
Examples:<br />
<br />
A medication that needs to be taken at 8:00 a.m. would use this SIG command.<br />
/QTIME=0800<br />
<br />
A medication that needs to be taken at 8:00 a.m. and 05:00 p.m. would use this SIG command.<br />
/QTIME=0800,1700<br />
<br />
'''/QMQ=''' sets the quantity of medication to be given at each scheduled time.<br />
<br />
'''/DC''' discontinues a claim in both QuickSCRIP and QuickMAR<br />
<br />
'''/FLOOR=''', '''/BED=''', '''/ROOM=''' sets the floor number, bed number, and room numbers.<br />
<br />
'''/ADM=''' admit Date and or time.</div>Cecswikihttp://www.quickscrip.net/wiki/index.php?title=PMP_Lookup&diff=11456PMP Lookup2021-05-25T14:55:47Z<p>Cecswiki: /* Signing Up */</p>
<hr />
<div>{{DISPLAYTITLE:PMP Lookup}}<br />
<br />
QuickSCRIP now offers the ability to access a specific patient’s PMP (Prescription Monitoring Program) history on demand. This function opens the PDMP/Appriss website in a web browser, with the patient’s search criteria per-entered, allowing you to access their submitted controlled prescription history with a keystroke. <br />
<br />
==Signing Up==<br />
<br />
To enroll in the PMP lookup service through Appriss Health, visit their integration page, linked here: [https://info.apprisshealth.com/ehrrequest ApprissHealth PMP Integration Site.]<br />
<br />
If your state is listed with one of the blue hyperlinks, click it and fill out the respective form. If your state is NOT listed, fill out the form on the right side of the page. <br />
When you reach the '''Technical Information''' section, please populate the fields with the information provided in the image to the right. <br />
<br />
[[File:PMPTechnical1.jpg|frame|Website Form Info]]<br />
<br />
After enrollment is complete, Appriss will contact us. This process may take a few days. <br />
<br />
It is our understanding that the following states allow access to PMP lookup free of charge.<br />
* Alabama<br />
* Georgia<br />
* North Carolina<br />
* Ohio<br />
* South Carolina<br />
* Tennessee<br />
* Virginia <br />
<br />
'''Please Note:''' State’s availability and fees may change over time.<br />
<br />
==Using the Feature==<br />
<br />
Once enrollment is complete and integration has been enabled, using the PMP lookup is easy!<br />
<br />
# Start in the '''Rx Processing Menu'''<br />
# Choose 13 '''Patient File Maintenance'''<br />
# Search for a specific patient, and select them from the pick-list<br />
# Type '''PMP''' and press '''Enter'''<br />
<br />
You will then be redirected to a Web Browser which will display the PMP Lookup site. <br />
<br />
We plan to add this lookup feature to the RXFILL and EDIT screens in a future update.<br />
<br />
==Additional Information==<br />
<br />
PMP tracks the DEA number of the pharmacist that logs into the PMP website. By default, we use the information attached to the specific pharmacist set as the Default Pharmacist in the QuicSCRIP control file. <br />
<br />
To change QuickSCRIP’s default pharmacist:<br />
# Start in the '''Rx Processing''' or '''Pharmacy Main Menu'''<br />
# Enter '''UB''' and enter to go directly to the '''Business Control File'''<br />
# Select Screen 5 Additional '''Rx Custom Screen 2'''<br />
# The Default Pharmacist is set on '''line 9'''<br />
<br />
To change the information affiliated with the Default Pharmacist: <br />
# Start in the '''Rx Processing''' or '''Pharmacy Main Menu'''<br />
# Enter '''UB''' and enter to go directly to the '''Business Control File'''<br />
# Select Screen '''28 Quick Pharmacist ID Maintenance'''<br />
# Search for the Pharmacist by name or initials. Information can be updated here<br />
<br />
For pharmacies that wish to prompt the user for an individual pharmacist’s info every time they access the PMP site, we will introduce that feature in a future update.</div>Cecswiki