Rx Processing Menu: Difference between revisions

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===8. Reverse an on-line Rx===
===8. Reverse an on-line Rx===
This is a simple utility for reversing online prescriptions that have been transmitted to an insurance company. We recommend using the '''EDIT''' screen when possible to reverse prescriptions, as this program does not update a scrip's history or transmission records. This utility is useful for situations where a prescription was deleted before a reversal could be transmitted to an insurance company.


# Enter the Rx# of the prescription (this '''must''' match the Rx# the insurance company received)
# Enter the date of the transmission
# Enter the name of the insurance company, select it from the pick-list.
# Enter the Drug NDC number, or search by drug name,
# Enter the fill number of the transmitted scrip (0 = first fill, 1 = 1st refill, 2 = 2nd refill, ect)
# Select '''T''' to transmit reversal
A successful reversal will display the insurance response, which includes "Reversal Processed" or "Reversal Accepted". A failed response will display "Reversal not processed" and any relevant errors. A response of "Claim not found" might indicate that the claim has already been reversed, or that you are sending the reversal to the incorrect insurance company.


===9. Refill Queue / IVR===
===9. Refill Queue / IVR===

Revision as of 16:53, 18 June 2015

The Rx Processing menu is the first menu QuickSCRIP will come to after the user selects a data group from the Master Menu. This menu's options are divided into two columns, with the leftmost containing pharmacy operation programs, and the right column listing file maintenance and databases.

The Rx Processing Menu

These programs are essential to running a pharmacy. Here you can fill or edit prescriptions, run labels, lookup drug prices, and more.

1. Rx Fill/Refill

The Fill/Refill screen (also called FILL or RXFILL screen) is the main program in QuickSCRIP. From here, you are able to fill new prescriptions, refill older ones, transmit claims to insurance companies, and print off bottle labels. The screen is streamlined to allow you to select existing customers and drugs from pick-lists, and process prescriptions quickly.

For more information on the Fill/Refill screen, click here

3. Label Duplication

This program serves as a quick utility for re-printing bottle labels. You can search by customer name or Rx number, and the Label Duplication program will populate the relevant fields. Once you have confirmed that you are viewing the right prescription, you can press enter to print a label duplicate.

You can print multiple duplicates by pressing L followed by the number of duplicates you'd like. Additionally, you can print counseling and nutrilink info from her as well.

4. O-T-C Label

The O-T-C program allows you to print Over the Counter labels on your label printer. The program has 8 lines of SIGs for you to type out the item name, sales info, and any relevant directions you'd like to include.

If your OTC mask printout does not match up with your current labels, please contact Cost Effective Computers, and we can adjust them for you.

5. Quick Price

The Quick Price program allows you to check a cash price on a drug.

  1. Search for the drug you want to price check
  2. Enter the quantity to dispense

QuickSCRIP will display relevant price information from the Drug File screen, along with the price table associated with this drug, pricing calculations, and the retail & customer prices.

You can save a price quote (Option S), and then attach it to a customer. You can also print the quote with option R.

6. Edit an Rx

The Edit screen is designed to view and modify prescriptions that have already been filled in the Rxfill/Refill program. You can search for a prescription by customer name or Rx #, and from there, perform a variety of functions, including:

  • Deleting the prescription, or putting it on hold
  • Reversing/Re-transmitting electronic claims
  • Reprinting a label
  • Print Prescription Hard-copies
  • View a breakdown of Retail Price, Cost, Insurance Pay, and Customer Copay
  • View the prescription history
  • Mark a prescription as Transferred In/Out

For more information on the Edit screen, click [here].

7. Account Balance Look Up

The Account Balance Look Up screen (alternatively called the Charge Account Activity screen) allows you to view recent charges and credits applied to a customer charge account. This feature only works on customers that have already been setup for prescription charging.

You can search by either customer name or charge account number, and the screen will display relevant information from the Customer File Screen, along with a list of invoices, the dates they were applied to the account, a description of the invoice (if one was given), a breakdown of overdue charges, and account totals. You may select P to view activity for previous billing cycles (up to 13 cycles/months back).

If you are interested in learning how to setup charge accounts click [here], or call Cost Effective Computers.

8. Reverse an on-line Rx

This is a simple utility for reversing online prescriptions that have been transmitted to an insurance company. We recommend using the EDIT screen when possible to reverse prescriptions, as this program does not update a scrip's history or transmission records. This utility is useful for situations where a prescription was deleted before a reversal could be transmitted to an insurance company.

  1. Enter the Rx# of the prescription (this must match the Rx# the insurance company received)
  2. Enter the date of the transmission
  3. Enter the name of the insurance company, select it from the pick-list.
  4. Enter the Drug NDC number, or search by drug name,
  5. Enter the fill number of the transmitted scrip (0 = first fill, 1 = 1st refill, 2 = 2nd refill, ect)
  6. Select T to transmit reversal

A successful reversal will display the insurance response, which includes "Reversal Processed" or "Reversal Accepted". A failed response will display "Reversal not processed" and any relevant errors. A response of "Claim not found" might indicate that the claim has already been reversed, or that you are sending the reversal to the incorrect insurance company.

9. Refill Queue / IVR

20. Daily Log

21. Print Doctor Faxes

22. Transmit On-line Rx's

23. Rx's By Patient or Rx(#)

24. Rx Pick Up Logging

File Maintenance Menu

These programs allow you to view and edit databases for customers, doctors, and drugs. Additionally, you can run some commonly used reports, and view your Surescript's Que here.

10. MD Doctor File Maint.

11. Drug File Maint

12. SIG FIle Maint

13. Patient File Maint

14. Ins. Vendor File Maint

15. Price Table Maint.

16. History/Profile

17. Insurance Claims

18. Surescrips Que File

30. Employer File Maint

31. Pharmacies File Maint

32. Rx Pick Up File Maint

33. Rx Profitability

Misc Programs

At the bottom of the menu, there are a variety of misc programs that are common to all the major menus.

87. Teamviewer Remote Desktop

88. Kill a Task

89. Edit RXNOTES.TXT

97. Set Internet Switch Flag

98. Exit to Master Menu

99. Log off this task